G2411HD/G2412HD/G2420HD LCD Monitor User Manual Welcome
Copyright Copyright © 2009 by BenQ Corporation. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of BenQ Corporation.
Table of Contents Getting started ...................................................................................................................... 4 Getting to know your monitor ............................................................................................ 6 Front view ....................................................................................................................6 Back view ..............................................................................................
1. Getting started When unpacking please check you have the following items. If any are missing or damaged, please contact the place of purchase for a replacement.
Signal Cable: DVI-D (optional) Signal Cable: HDMI (optional) Consider keeping the box and packaging in storage for use in the future when you may need to transport the monitor. The fitted foam packing is ideal for protecting the monitor during transport.
2. Getting to know your monitor Front view Earphone jack Back view 1. AC power input jack 2. HDMI input jack 3. DVI-D input jack 4.
3. How to assemble your monitor hardware If the computer is turned on you must turn it off before continuing. Do not plug-in or turn-on the power to the monitor until instructed to do so. 1. Attach the monitor base. Please be careful to prevent damage to the monitor. Placing the screen surface on an object like a stapler or a mouse will crack the glass or damage the LCD substrate voiding your warranty.
2. Connect the PC video cable. Either Do not use both DVI-D cable and D-Sub cable on the same PC. The only case in which both cables can be used is if they are connected to two different PCs with appropriate video systems. Connect one end of the DVI-D cable to the monitor DVI-D jack and the other end to the DVI-D port on your computer. (optional) The DVI-D format is used for direct digital connection between source video and digital LCD monitors or projectors.
4. Route the cables via the cable clip. Release the cable retaining clip by squeezing the clip inwards as illustrated. Position the cables together and reinsert the clip over them to retain the cables neatly in place behind the monitor stand. 5. Connect-to and turn-on the power. Plug the other end of the power cord into a power outlet and turn it on. Picture may differ from product supplied for your region. Turn on the monitor by pressing the power key.
How to detach the stand base 1. Prepare the monitor and area. Turn off the monitor and the power before unplugging the power cable. Turn off the computer before unplugging the monitor signal cable. Please be careful to prevent damage to the monitor. Placing the screen surface on an object like a stapler or a mouse will crack the glass or damage the LCD substrate voiding your warranty. Sliding or scraping the monitor around on your desk will scratch or damage the monitor surround and controls.
4. Getting the most from your BenQ monitor To gain the most benefit from your new BenQ color LCD flat screen monitor, you should install the custom BenQ LCD Monitor driver software as provided on the BenQ LCD Monitor CD-ROM. The circumstances under which you connect and install your BenQ LCD Monitor will determine which process you need to follow to successfully install the BenQ LCD Monitor driver software.
How to install the monitor on a new computer This instruction details the procedure for selecting and installing the BenQ LCD Monitor driver software on a new computer which has never had a monitor driver installed before. This instruction is only suitable for a computer which has never been used before, and for which the BenQ LCD Monitor is the first ever monitor to be connected to it.
How to upgrade the monitor on an existing computer This instruction details the procedure for manually updating the existing monitor driver software on your Microsoft Windows computer. It is currently tested as compatible for Windows XP and Windows Vista Operating System (OS).
How to install on Windows Vista systems 1. Open Display Settings. Right-click the desktop and select Personalize from the popup menu. Select Display Settings from the Personalize appearance and sounds window. The Display Settings window will display. 2. Click the Advanced Settings button. The Generic PnP Monitor Properties window will display. 3. Click the Monitor tab and the Properties button. 4. Click Continue in the prompted User Account Control window. 5.
How to install on Windows XP system 1. Open Display Properties. The quickest shortcut to Display Properties is through the Windows desktop. Right-click the desktop and select Properties from the popup menu. Alternatively, the Windows menu to Display Properties is located in Control Panel. In Windows XP version, Control Panel is located directly under the main Start menu item. The menu options displayed will depend upon which type of view is selected for your system.
5. Picture optimization The easiest way to obtain an optimal display from an analog (D-Sub) input is to use the AUTO key function. Press the AUTO key to optimize the currently displayed image to the screen. When you connect a digital video output using a digital (DVI or HDMI) cable to your monitor, the AUTO key and the Auto Adjustment function will be disabled, because the monitor will automatically display the best image.
6. How to adjust your monitor The control panel 1. “AUTO”: Adjust vertical position, phase, horizontal position and pixel clock automatically. 2. “MENU” key: Activate OSD main menu and return to the previous menu or exit OSD. 3. W /Mode key: For Left/Decrease adjustment. The key is the hot key for Mode. 4. X /Contrast/Brightness key: For Right/Increase adjustment. The key is the hot key for Brightness and Contrast. 5. “ENTER” key: Enter sub menus and select items.
Hot key mode The monitor keys perform as hotkeys to provide direct access to particular functions whenever the menu isn't currently displaying on-screen. Brightness and Contrast hot keys Press the X key to display the Brightness and Contrast indicators. Further press the the W or X keys, then the ENTER key to select Brightness or Contrast. The X key will increase the level, while the W key will decrease the level. To exit, press the MENU key.
Main menu mode You can use the OSD (On Screen Display) menu to adjust all the settings on your monitor. Press the MENU key to display the following main OSD menu. 1 2 3 4 5 There are 5 main OSD menus: 1. Display 2. Picture 3. Picture Advanced 4. Audio 5. System Use the W (left) or X (right) keys to highlight a menu item, and press the ENTER key to enter the Menu item settings.
Display menu 1. Press the MENU key to display the main menu. 2. Press the W or X keys to select DISPLAY and then press the ENTER key to enter the menu. 3. Press the W or X keys to move the highlight to a menu item and then press the ENTER key to select that item. 4. Press the W or X keys to make adjustments or selections. 5. To return to the previous menu, press the MENU key. Item Auto Adjustment Function Optimizes and adjusts the screen settings automatically for you.
H. Position V. Position Pixel Clock Adjusts the horizontal position of the screen image. Adjusts the vertical position of the screen image. Adjusts the pixel clock frequency timing to synchronize with the analog input video signal. Not applicable to a digital input signal. 0 to 100 0 to 100 0 to 100 Press the W or X keys to adjust the value. See also: Picture optimization on page 16. Phase Adjusts the pixel clock phase timing to synchronize with the analog input video signal.
Picture menu 1. Press the MENU key to display the main menu. 2. Press the W or X keys to select PICTURE and then press the ENTER key to enter the menu. 3. Press the W or X keys to move the highlight to a menu item and then press the ENTER key to select that item. 4. Press the W or X keys to make adjustments or selections. 5. To return to the previous menu, press the MENU key. Item Brightness Function Adjusts the balance between light and dark shades.
Normal Allows video and still photographs to be viewed with natural coloring. This is the factory default color. Bluish Applies a cool tint to the image and is factory pre-set to the PC industry standard white color. Reddish Applies a warm tint to the image and is factory pre-set to the news print standard white color. User Mode Tailors the image color tint. The blend of the Red, Green and Blue primary colors can be altered to change the color tint of the image.
Picture Advanced menu 1. Press the MENU key to display the main menu. 2. Press the W or X keys to select PICTURE ADVANCED and then press the ENTER key to enter the menu. 3. Press the W or X keys to move the highlight to a menu item and then press the ENTER key to select that item. 4. Press the W or X keys to make adjustments or selections. The options under Display Mode will be different depending on the input signal sources.
Senseye Demo (available when the Picture Mode is set to Photo, Dynamics, or Movie) Display Mode Displays the preview of screen images under the selected mode from Picture Mode. The screen will be divided into two windows; the left window demonstrates images of Standard mode, while the right window presents the images under the specified mode. This feature is provided to allow aspect ratio’s other than 16:9 to be displayed without geometric distortion. • Overscan -Slightly enlarges the input image.
Audio menu 1. Press the MENU key to display the main menu. 2. Press the W or X keys to select AUDIO and then press the ENTER key to enter the menu. 3. Press the W or X keys to move the highlight to a menu item and then press the ENTER key to select that item. 4. Press the W or Xkeys to make adjustments or selections. 5. To return to the previous menu, press the MENU key. 26 Item Volume Function Adjusts the level of volume. Operation Mute Mutes the audio input.
System menu 1. Press the MENU key to display the main menu. 2. Press the W or X keys to select SYSTEM and then press the ENTER key to enter the menu. 3. Press the W or X keys to move the highlight to a menu item and then press the ENTER key to select that item. 4. Press the W or X keys to make adjustments or selections. 5. To return to the previous menu, press the MENU key. Item Input Function Operation Use this to change the Press the W or X keys to input to that appropriate change the settings.
H. Position V. Position Display Time Adjusts the horizontal position of the OSD menu. Adjusts the vertical position of the OSD menu. Adjusts the display time of Press the W or X keys to the OSD menu. change the settings. 0 to 100 0 to 100 • 5 Sec. • 10 Sec. • 15 Sec. • 20 Sec. • 25 Sec. OSD Lock Prevents all the monitor settings from being accidentally changed. When this function is activated, the OSD controls and hotkey operations will be disabled. Press the W or X keys to change the settings.
7. Troubleshooting Frequently asked questions (FAQ) The image is blurred: Read the instructions on the link "Adjusting the Screen Resolution" on the CD, and then select the correct resolution, refresh rate and make adjustments based on these instructions. How do you use a VGA extension cable? Remove the extension cable for the test.
Is the prompt on the display illuminated in orange? If the LED is illuminated in orange, the power management mode is active. Press any button on the computer keyboard or move the mouse. If that does not help, check the signal cable connectors. If any pin is bent or broken off, please contact your dealer to get necessary support. Is the prompt on the display not illuminated at all? Check the power input jack, the external power adapter and the mains power switch.
