User's Manual

98
Troubleshooting
Problem Cause Remedy
The projector does not turn on.
There is no power from the power cable.
Plug the power cable into the AC inlet on the rear of
the projector, and plug the power cable into to the
power outlet. If the power outlet has a switch, make
sure that it is switched on.
The battery is running out and in low
voltage.
Plug in power adapter to charge the projector until the
LED indicator turns to breathing green; then press and
hold the power key on the projector for 3 seconds to
turn it on.
After the power adapter is removed from the
projector, the projector automatically shuts
down and cannot be powered on.
To project the optical engine from damage,
when the battery capacity is under 30%, the
projector will automatically shut down if the
power adapter is removed.
Plug in power adapter to charge the projector until the
LED indicator turns to breathing green; then power on
the projector again.
No Google Play.
Aptoide, instead of Google Play, is
provided for streaming apps download.
On the front page, select the Aptoide icon to access
the app market and download apps for streaming
contents.
The projector cannot project the screen on
mobile phones or laptops via USB-C™
cables.
The mobile phones or laptops do not have
DisplayPort functionality.
Make sure the USB-C™ port on the device has
DisplayPort functionality (with a DisplayPort IC
inside), supports DisplayPort version 1.1 (or above)
and timings as listed in Timing chart on page 104.
The USB-C™ cable is not compatible.
Use a USB-C™ Gen 3.1 cable to ensure sufficient
bandwidth for media data transmission.
The projector cannot connect with
Bluetooth speakers or headphones.
The Bluetooth function is not enabled. Make sure the Bluetooth function on both the
Bluetooth device and the projector are enabled. See
Pairing/Connecting to a Bluetooth speaker or
headphones on page 75 for more details.
The Bluetooth device and the projector are
not within an 8 meter range of each other.