User's Manual

99
The projector cannot play files in storage
devices via USB-A ports.
The storage device is not connected to the
projector properly.
The projector has one USB-C™ port. and no USB-A
port. Use a certified USB-A to USB-C™ adapter to
connect the projector to devices with USB-A ports.
See Media Player on page 67 for more details.
The projector does not support the file
formats.
See Supported file formats on page 105 for more
information about file formats supported by the
projector.
The projector cannot play files from devices
with HDMI outputs.
The projector only features a USB-C™
DisplayPort input port.
There are no HDMI to USB-C™ DisplayPort adapters
available on the market; as a result, when wired
projection is needed, it is recommended to only play
files from devices with DisplayPort functionality.
Screen brightness is changed.
The adapter is removed. The lamp brightness is decreased in Battery Mode
to support 3 hours of projection. If a brighter screen is
preferred, connect the power adapter to the projector
or change the Light Mode to any mode other than
Battery Mode.
The adapter is not removed but the Light
Mode is switched to Battery Mode.
No input source.
The video source is not turned on or
connected correctly.
Turn the video source on and check that the signal
cable is connected correctly.
The projector is not correctly connected to
the input source device.
Check the connection.
Please also make sure your device supports
DisplayPort and is connected by USB-C™ Gen 3.1
cable.
The video or audio file format is not
supported by the projector.
Make sure the supported file format as described in
Supported file formats on page 105 is being played, or
contact the customer service for assistance.
Problem Cause Remedy