User manual

74
Troubleshooting
Problem Possible Cause Solution
Can not turn on the
power of Digital
Video Camera.
1. The Battery is not
inserted correctly.
2. The Battery is dead.
1. Please insert the
battery correctly.
2. Replace the battery.
Pictures are not
stored in the
memory.
Power off before storing
the images.
Please change to a new
battery when the battery
indicator turns to red
color.
Camera shutdown
when using
Self-timer shooting
picture.
The Battery in camera
is dead.
Change to a new battery.
Images are out of
focus
Object exceeds the
range of focus.
Refocus by zooming
in/out.
Unable to use the
external memory
card.
1. Memory card is
protected.
2. Memory card
contains non-DCF
images taken by
other cameras.
1. Unlock the memory
card.
2. Reformat the
memory card.
Please make sure to
backup the file
before reformatting
memory card.
All buttons can not
work or camera
hangs.
Short circuit occurred
when connecting the
camera to other device.
Take out the battery in the
camera and re-insert again.
Technical support
For technical assistance, free driver updates, product information,
and news releases, visit the following web site:
http://www.BenQ.com
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