LCD Monitor User Manual DesignVue Designer Monitor | PD Series
Copyright Copyright © 2020 by BenQ Corporation. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of BenQ Corporation.
Product support This document aims to provide the most updated and accurate information to customers, and thus all contents may be modified from time to time without prior notice. Please visit the website for the latest version of this document and other product information. Available files vary by model. 1. Make sure your computer is connected to the Internet. 2. Visit the local website from www.BenQ.com. The website layout and content may vary by region/country. • User manual and related document: www.
Power safety Please follow these safety instructions for best performance, and long life for your monitor. 0~40 C 10~90 % 0~3000 m -20~60 C 10~60 % 0~12000 m • The AC plug isolates this equipment from the AC supply. • The power supply cord serves as a power disconnect device for pluggable equipment. The socket outlet should be installed near the equipment and be easily accessible. • This product should be operated from the type of power indicated on the marked label.
Care and cleaning • Do not place the monitor face down on the floor or a desk surface directly. Otherwise, scratches on the panel surface may occur. • The equipment is to be secured to the building structure before operation. • (For models that support wall or ceiling mounting) • Install your monitor and monitor mounting kit on a wall with flat surface. • Ensure that the wall material and the standard wall mount bracket (purchased separately) are stable enough to support the weight of the monitor.
Table of Contents Copyright ......................................................................................................................................2 Disclaimer .....................................................................................................................................2 Product support ...........................................................................................................................3 Power safety ................................................
Audio menu ............................................................................................................................................... 44 KVM Switch menu .................................................................................................................................... 45 System menu ............................................................................................................................................. 47 Ergonomics menu .............................
Getting started When unpacking please check you have the following items. If any are missing or damaged, please contact the place of purchase for a replacement.
Power Cord (Picture may differ from product supplied for your region.) Video Cable: DP Video Cable: USB-C™ Video Cable: HDMI (Optional accessory) USB Cable • Available accessories and the pictures shown here may differ from the actual contents and the product supplied for your region. And the package contents may subject to change without prior notice. For cables that are not supplied with your product, you can purchase them separately.
Getting to know your monitor Front view 1. Light sensor 2. Control buttons 3. Power button 1 2 3 Bottom view 4. Speakers 4 4 Back view 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 5 6 7 8 9 10 11 12 13 Headphone jack HDMI socket DisplayPort socket USB-C™ port (for data transfer and power delivery up to 65W) DisplayPort output socket (for Multi-Stream Transport, MST) USB 3.1 port (upstream; connecting to the PC) USB 3.
Connection The following connection illustrations are for your reference only. For cables that are not supplied with your product, you can purchase them separately. For detailed connection methods, see page 14 - 15. USB peripherals (USB 3.
Power delivery of USB-C™ port on your monitor With the power delivery function, your monitor helps supply power to the connected USB-C™ devices. Available power varies by port. Make sure the devices are connected to the appropriate ports to be activated properly with sufficient power. With the power delivery function, your monitor helps supply power to the connected USB-C™ devices. PD2705Q USB-C™ Power Delivery 5V / 3A 9V / 3A 12V / 3A 15V / 3A 20V / 3.
How to assemble your monitor hardware • If the computer is turned on you must turn it off before continuing. Do not plug-in or turn-on the power to the monitor until instructed to do so. • Avoid finger pressure on the screen surface. • The supported timing may vary by input signal. Download Resolution file from the website (see Product support on page 3). Refer to "Preset display modes" in Resolution file for more information. 1. Attach the monitor base. Please be careful to prevent damage to the monitor.
Orient and align the stand arm with the monitor ( 1 ), push them together until they click and lock into place ( 2 ). 1 2 Gently attempt to pull them back apart to check that they have properly engaged. Carefully lift the monitor, turn it over and place it upright on its stand on a flat even surface. You should position the monitor and angle the screen to minimize unwanted reflections from other light sources. Your monitor is an edge-to-edge monitor and should be handled with care.
•Connect the plug of the HDMI cable to the HDMI port on the monitor. Connect the other end of the cable to the HDMI port of a digital output device. •Connect the plug of the DP cable to the monitor video socket. Connect the other end of the cable to the computer video socket. •Connect the plug of the USB-C™ cable to the monitor video socket. Connect the other end of the cable to the computer video socket.
5. Connect the power cable to the monitor. Plug one end of the power cord into the socket labelled on the rear of the monitor. Do not connect the other end to a power outlet just yet. 6. Organize the cables. Route the cables via the cable management hole. 7. Connect-to and turn-on the power. Plug the other end of the power cord into a power outlet and turn it on. Picture may differ from product supplied for your region. Turn on the monitor by pressing the power button on the monitor.
How to detach the stand and the base 1. Prepare the monitor and area. Turn off the monitor and the power before unplugging the power cable. Turn off the computer before unplugging the monitor signal cable. Protect the monitor and screen by clearing a flat open area on your desk and placing a soft item like a towel on the desk for padding, before laying the screen face down on a flat clean padded surface. Please be careful to prevent damage to the monitor.
Adjusting the monitor height To adjust the monitor height, hold both the top and the bottom of the monitor to lower the monitor or lift it up to the desired height. Your monitor is an edge-to-edge monitor and should be handled with care. Avoid finger pressure on the screen surface. • Avoid placing hands on the upper or lower part of the height-adjustable stand or at the bottom of the monitor, as ascending or descending monitor might cause personal injuries.
Rotating the monitor 1. Pivot the display. Before rotating the monitor with a portrait viewing orientation, the display has to be rotated 90 degrees. Click to launch the Display Pilot Software (downloaded from www.BenQ.com, see Product support on page 3), and check Auto Pivot to set the display to rotate with the monitor automatically. Alternatively, right-click the desktop and select Screen resolution from the popup menu. Select Portrait in Orientation, and apply the setting.
To avoid the edge of the LCD display hitting the monitor base surface while it is being rotated, do tilt and extend the monitor to the highest position before you start to rotate the display. You should also make sure there are no obstacles around the monitor and there is enough room for cables. Remove the connected USB peripherals and audio cable first. 4. Adjust the monitor to the desired viewing angle.
Using the monitor wall mounting kit The back of your LCD monitor has a VESA standard mount with 100mm pattern, allowing the installation of a wall mount bracket. Before starting to install a monitor wall mounting kit, please read the precautions carefully. Precautions •Install your monitor and monitor mounting kit on a wall with flat surface. •Ensure that the wall material and the standard wall mount bracket (purchased separately) are stable enough to support the weight of the monitor.
Getting the most from your BenQ monitor To gain the most benefit from your new BenQ LCD monitor, you should install the custom BenQ LCD Monitor driver software as provided on the BenQ local website. See Downloading the LCD Monitor driver files from the Internet on page 22 for details. The circumstances under which you connect and install your BenQ LCD Monitor will determine which process you need to follow to successfully install the BenQ LCD Monitor driver software.
How to install the monitor on a new computer This instruction details the procedure for selecting and installing the BenQ LCD Monitor driver software on a new computer which has never had a monitor driver installed before. This instruction is only suitable for a computer which has never been used before, and for which the BenQ LCD Monitor is the first ever monitor to be connected to it.
How to upgrade the monitor on an existing computer This instruction details the procedure for manually updating the existing monitor driver software on your Microsoft Windows computer. It is currently tested as compatible for Windows 10, Windows 8 (8.1), and Windows 7 Operating System (OS).
How to install on Windows 10 system 1. Open Display Properties. Go to Start, Settings, Devices, Devices and Printers and right-click the name of your monitor from the menu. 2. 3. 4. 5. 6. Select Properties from the menu. Click the Hardware tab. Click Generic PnP Monitor, and then the Properties button. Click the Driver tab and the Update Driver button. In the Update Driver Software window, select the option Browse my computer for driver software. 7.
How to install on Windows 8 (8.1) system 1. Open Display Properties. Move the cursor to the lower-right of the screen or press the Windows + C buttons on the keyboard to bring up the Charm bar. Go to Settings, Control Panel, Devices and Printers and right-click the name of your monitor from the menu. Alternatively, right-click the desktop and select Personalize, Display, Devices and Printers, and right-click the name of your monitor from the menu. 2. 3. 4. 5. 6. Select Properties from the menu.
How to install on Windows 7 system 1. Open Display Properties. Go to Start, Control Panel, Hardware and Sound, Devices and Printers and right-click the name of your monitor from the menu. Alternatively, right-click the desktop and select Personalize, Display, Devices and Printers, and right-click the name of your monitor from the menu. 2. Select Properties from the menu. 3. Click the Hardware tab. 4. Click Generic PnP Monitor, and then the Properties button. 5.
How to adjust your monitor The control panel 1 No. 28 Name 2 Description 1. Control keys Accesses the functions or menu items displayed on the screen, right next to each key. 2. Power key Turns the power on or off.
Basic menu operation All OSD (On Screen Display) menus can be accessed by the control keys. You can use the OSD menu to adjust all the settings on your monitor. 1 2 4 3 1. Press any of the control keys. 2. The hot key menu is displayed. The left three controls are custom keys and are designated for particular functions. 3. Select (Menu) to access the main menu. 4. In the main menu, follow the icons next to the control keys to make adjustments or selection.
No. OSD in hot key menu OSD icon in main menu • By default, the key is the hot key for Input. To change the default settings, see Customizing the hot keys on page 30. • For Down/Decrease adjustment. Custom Key 2 Custom Key 3 Menu Function / / Exit • By default, the key is the hot key for Brightness. To change the default settings, see Customizing the hot keys on page 30. • Enters sub menus. • Selects menu items. • Activates the main menu. • Returns to the previous menu. Exits OSD menu.
4. In the sub menu, select a function that can be accessed by this key. A pop-up message will appear, showing that the setup is complete. Adjusting display mode To display images of aspect ratio other than 16:9 and size other than the panel size of your purchased model, you can adjust the display mode on the monitor. 1. Press any of the control keys to bring up the hot key menu. Select (Menu) to access the main menu. 2. Go to Picture Advanced and Display Mode. 3. Select an appropriate display mode.
• For Scenario A: Working with two computers and one monitor on page 32, select the video input just connected. When USB Upstream under KVM Switch is selected, the display and the USB control change from USB-C™ to the other connected video input. • For Scenario B: Working with two computers and two monitors on page 32, select None. This is because two video inputs are displayed simultaneously and require no switch. The None option will switch USB control only.
Activating the Auto Switch function of KVM Switch After the second source has been set properly from KVM Switch > Video Input, you can go to KVM Switch > Auto Switch and turn on the Auto Switch function. Once enabled, if the computer with keyboard and mouse control is powered off or any of the cable is disconnected, the input source and the USB control will be switched to the other computer automatically.
Working with DualView DualView helps improve your image editing efficiency by showing an image of two different picture modes side-by-side. 1. Select one picture mode from Picture Advanced > Picture Mode. 2. Go to Picture Advanced > DualView. The screen is divided into two windows and the selected picture mode is applied to the left window. 3. A list of available picture modes for the right window is displayed. Select one to apply the setting.
2. Go to System > MST > ON. Note the OSD menu can be launched and configured only when input signal is detected. 3. Connect the second monitor to the first one using a DP cable as illustrated. 4. Follow Step 3 to connect the third and the fourth monitors if desired. 5. Power on the laptop and the monitors. On all the connected monitors, check the configurations as described in Step 2. 6.
Working with HDR technology • Your monitor supports HDR10 content. • The information regarding HDR-compatible devices and content in this document is most up-to-date at the time of publication. For the latest information, contact your device manufacturer and content provider. To enable HDR function, you need to have a compatible player and content. 1. Make sure a FHD/4K HDR player is ready. Players with the following names and resolutions are supported.
Navigating the main menu You can use the OSD (On Screen Display) menu to adjust all the settings on your monitor. Press any of the control keys to bring up the hot key menu. Select main menu. See Basic menu operation on page 29 for details. (Menu) to access the Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear.
Display menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu. Mode: Standard Input Display HDMI Picture DisplayPort Picture Advanced USB-C Audio KVM Switch System Ergonomics 1. Select 2.
Picture menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
Item Function Range Color 5000K Temperature Applies a warm tint to the image and is factory pre-set to the news print standard white color. 6500K Allows video and still photographs to be viewed with natural coloring. This is the factory default color. 9300K Applies a cool tint to the image and is factory pre-set to the PC industry standard white color. User Define The blend of the Red, Green and Blue primary • R (0~100) colors can be altered to change the color tint of • G (0~100) the image.
Picture Advanced menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu. Mode: Standard Display Picture Mode Rec.
Item Function Range CAD / CAM Enhances the contrast if a CAD / CAM software is used. Animation Enhances the contrast of the dark shades so you 0 ~ 10 could work on the details easily when making an animation. M-book Minimizes the visual differences between the monitor and the connected MacBook series product. Standard For basic PC application. Low Blue Light Decreases the blue light emitted from the display to reduce the risk of blue light exposure to your eyes.
Item Display Mode Function Range This feature is provided to allow aspect ratios other than 16:9 to be displayed without geometric distortion. The options under Display Mode will be different depending on the input signal sources. Depending on your selection of Picture Mode, different Display Mode option is pre-set. Change the setting if needed. Overscan Full Scales the input image to fill the screen. Ideal for 16:9 aspect images.
Audio menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu. Mode: Standard Display Volume Picture Mute 92 50 Picture Advanced Audio KVM Switch System Ergonomics 1. Select 2. Use (Menu) from the hot key menu.
KVM Switch menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu. Mode: Standard Display USB-C Picture USB Upstream Picture Advanced Video Input Audio Auto Switch KVM Switch System Ergonomics 1. Select 2.
Item Video Input Function Presets a video input to go with the USB Upstream port. See Setting up the second video source for KVM Switch before use on page 31. None under KVM Switch > Video Input is for Scenario B: Range • USB-C • DisplayPort • HDMI • None Working with two computers and two monitors on page 32.
System menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu. Mode: Standard Display OSD Settings Language 5 sec. Picture USB-C Configuration Display Time 10 sec.
Item Function OSD Settings Language Range Sets the OSD menu language. • English • Français The language options displayed on your OSD may • Deutsch differ from those shown on the right, depending • Italiano on the product supplied in your region. • Español • Polski • Česky • Magyar • Română • Nederlands • Русский • Svenska • Português • 한국어 • •日本語 • 繁體中文 •简体中文 Display Time Adjusts the display time of the OSD menu. OSD Lock Prevents all the monitor settings from being accidentally changed.
Item Function Custom Key 1 Sets the function to be accessed by custom key 1. Custom Key 2 Sets the function to be accessed by custom key 2. Custom Key 3 Sets the function to be accessed by custom key 3. Range • Picture Mode • Input • DisplayPort • USB-C • HDMI • Rec. 709 • sRGB • CAD / CAM • Animation • M-book • Low Blue Light • Darkroom • Brightness • DualView • KVM Switch • Contrast • Volume • Mute MST Allows data transmission while multiple monitors are daisy-chained.
Item Information Function Range Displays the current monitor property settings. • Input • Current Resolution • Optimum Resolution (best with the monitor) • HDR DisplayPort Selects an appropriate DP standard for data transmission. • 1.1 • 1.4 Burn-in Cleaner • YES Screen burn-in or image retention may be found on the screen if a still image is displayed for an extended period of • NO time.
Ergonomics menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
Item Function Smart Reminder Decides to display the pop-up message that reminds you to • ON rest your eyes. • OFF Time interval (min.) Sets the interval of the reminder message. Duration (sec.) Sets the time the reminder message lasts on the screen. • 20 • 40 • 60 • 80 • 100 Alternatively, when the reminder message is displayed, press any key except the power button to hide the message.
Troubleshooting Frequently asked questions (FAQ) Imaging The image is blurred. Download Resolution file from the website (see Product support on page 3). Refer to "Adjusting the Screen Resolution". And then select the correct resolution, refresh rate and make adjustments based on these instructions. Does the blurring only occur at resolutions lower than the native (maximum) resolution? Download Resolution file from the website (see Product support on page 3). Refer to "Adjusting the Screen Resolution".
Faint shadow from the static image displayed is visible on the screen. • Activate the power management function to let your computer and monitor go into a low power "sleep" mode when not actively in use. • Use a screensaver to prevent the occurrence of image retention. Power LED indicator The LED indicator is white or orange. • If the LED lights up in solid white, the monitor is powered on.
No sound can be heard from the connected external speakers. • Remove your headphone (if the headphone is connected to the monitor). • Check whether the headphone jack is properly connected. • If the external speakers are USB-powered, check whether the USB connection is OK. • Increase the volume (volume may be muted or too low) on the external speakers. Sensors The light sensor of the monitor does not work well. The light sensor is located at the front bottom of the monitor.
USB-C™ connection No video or audio output from the laptop with USB-C™ connection. Check the cable connections and menu settings in the following order. • Check if the USB-C™ cable has been connected to the monitor and the laptop properly. See Connect the PC video cable. on page 14 for more information. • Check if the input source has been selected to USB-C on Display > Input.
