PH460 / PL460 Digital Signage User Manual
Disclaimer BenQ Corporation makes no representations or warranties, either expressed or implied, with respect to the contents of this document. BenQ Corporation reserves the right to revise this publication and to make changes from time to time in the contents thereof without obligation to notify any person of such revision or changes. Copyright Copyright 2013 BenQ Corporation. All rights reserved.
Table of Contents Disclaimer.............................................................................. Copyright............................................................................... Safety warnings and precautions ...................................... Important safety instructions............................................ 2 2 5 6 Notes on the LCD panel of this display..................................... 6 Safety notice for remote control................................................
Sound menu................................................................................. 31 Screen menu................................................................................ 32 Setting menu................................................................................ 35 Product information.......................................................... 38 Specifications.................................................................................. Dimensions..................................
Safety warnings and precautions 5 Safety warnings and precautions The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the presence of uninsulated "dangerous voltage" within the product's enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.
Important safety instructions Important safety instructions 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. Read these instructions. Keep these instructions. Heed all warnings. Follow all instructions. Do not use this apparatus near water. Clean only with dry cloth. Do not block any ventilation openings. Install in accordance with the manufacturer's instructions. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
Important safety instructions 7 screen as visible fixed lines and shades. To avoid such damage to the screen, avoid displaying still images (like On-Screen Display menus, TV station logos, fixed/inactive text or icons) for more than two hours. Change the aspect ratio from time to time. Fill the entire screen with the image and eliminate the black bars whenever possible.
Important safety instructions - Lay down the display gently and horizontally. • When you want to upturn the display: - Lift the display up horizontally by holding the four (4) handles. Do not lift the display against its corner. (Fig. 2) - Be careful not to scratch any parts of the display when upturning the display. (Fig. 3) - Stand the display vertically to make sure the its weight spread evenly on the surface. (Fig. 4) (Fig. 1) (Fig. 2) Support surface (Fig. 3) (Fig.
Important safety instructions CSR Website at http://csr.BenQ.com/ for more details on BenQ's environmental commitments and achievements.
Package contents Package contents Open the sales package and check the contents. If any item is missing or damaged, please contact your dealer immediately. LCD display Power cord D-Sub (15-pin) cable AAA batteries Quick start guide IR cables Remote control • The type of power cord supplied may differ from that illustrated depending on your region of purchase. • Before discarding the package, check that you haven't left any accessories inside the box. • Dispose of packaging materials wisely.
Setting up the display 11 Setting up the display Mounting the display You can install the display on a vertical surface with a suitable wall mounting bracket or on a horizontal surface with the optional desktop stands. Please pay attention to the following notes during installation: • This display should be installed by at least two adult persons. Attempting to install this display by only one person may result in danger and injuries. • Refer the installation to qualified technicians.
Setting up the display • To maintain proper ventilation, keep at least 10 mm of clear space from the back cover of the display to the wall. • Please consult a professional technician for wall mount installations. The manufacturer accepts no liability for installations not performed by a professional technician. 10mm (0.39") • The AC IN/OUT socket should be on top of connectors when rotating your display. Installing the optional desktop stands 1.
Parts of the display and their functions 13 Parts of the display and their functions Rear panel 1 2 No. Name 3 4 5 6 Description 3 • Receives command signals from the remote control. Remote control sensor / • Detects ambient lighting conditions around the display and adjusts screen brightness automatically when the Ambient Ambient light sensor / Light Sensor function is activated. Power indicator • Indicates the operating status of the display: - Lights up green when the power is turned on.
6 Parts of the display and their functions Power indicator Indicates the power status of the display: - Lights up green when the power is turned on. - Lights up red when the display is turned off. - Lights up red when the display is in Power Save High mode. - Flashes red when the display is in Power Save Low mode. - Off when the main power is turned off.
Parts of the display and their functions 15 Input/output terminals RS-232C-OUT RS-232C-IN 1 2 No. 3 4 5 Name 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 Description 1 RJ-45 Connects to the RJ-45 port on your Ethernet or router. 2 RS232C IN/OUT 3 DISPLAY PORT For external control and multi-display operation. • RS232C IN: receives control signals from a computer or another display. • RS232C OUT: outputs control signals from the RS232C IN input to another display.
Parts of the display and their functions 15 AUDIO IN (AUDIO2) AUDIO OUT (R/L) Receives audio signals from an external device (such as a VCR or DVD player). Outputs audio signals to an external device. 16 IR-IN/IR-OUT 17 SPEAKERS (R/L) • IR-IN: For use with an IR Extender - to ensure better responsiveness from the remote control. • IR-OUT: Outputs the IR signal from the IR-IN input to another display. Outputs audio signals to external speakers. 14 Turns on or off the main power.
Parts of the display and their functions Remote control 6 17 INFO Shows the current input source and resolution. 1 7 Numeric buttons (1-9) /Input source buttons 2 6 7 3 8 9 • Performs as numeric buttons when the OSD menu is on. • Performs as input source buttons when the OSD menu is off. SDI and MULTI-MEDIA functions are not available with this display. 8 MENU Opens or closes the OSD menu. 4 10 9 Numeric button (0)/MUTE • Performs as a numeric button when the OSD menu is on.
Parts of the display and their functions Using the remote control Installing remote control batteries 1. Open the remote control battery compartment cover. 2. Insert the supplied batteries ensuring that the positive and negative marked battery terminals match the (+) and (-) marks in the battery compartment. The supplied batteries are provided for your convenience so that you can operate the display straight away. You should replace them as soon as possible. 3. Refit the battery compartment cover.
Connection 19 Connection Connecting audio/video signals Pay attention to the following notes when you connect cables: • Please turn off all devices. • Familiarize yourself with the audio/video ports on the display and the devices you want to use. Be aware that incorrect connections may adversely affect picture quality. • Do not remove cables from the ports by pulling the cable itself. Always grasp and pull the connectors at the end of the cable.
Connection Connecting the digital input 1. Connect the DVI-IN jack on the display to the DVI-D output jack on a computer using a DVI-D cable. If the computer has a DisplayPort/HDMI output jack, connect the computer’s DisplayPort/HDMI output jack to the DISPLAY PORT/HDMI-1/ HDMI-2 input jack on the display using a DisplayPort/HDMI cable or a DVI-D to HDMI conversion cable. 2. If needed, connect the computer’s audio output jack to the AUDIO IN (AUDIO1) jack on the display using a suitable audio cable. 3.
Connection 21 Connecting the YPbPr component video input 1. Connect the VIDEO IN (YPbPr) jacks on the display to the component output jacks on an A/V device (such as a VCR or DVD player) using a component video cable. 2. Connect the DVD player’s audio output jacks to the AUDIO IN (AUDIO2) jacks on the display using a suitable audio cable. 3. To view video image from this input, press the YPbPr button on the remote control.
Connection Connecting the AV and S-Video inputs 1. Connect the VIDEO IN (S-VIDEO) or AV IN jack on the display to the output jack on an A/V device (such as a VCR) using an appropriate video cable. 2. Connect the VCR’s audio output jacks to the AUDIO IN jacks on the display using a suitable audio cable. 3. To view video image from this input, press the AV button on the remote control for the AV signal, or press the INPUT button repeatedly for the S-Video signal.
Connection 23 Connecting external speakers The built-in amplifier on the display allows you to output audio signals through external speakers. Connect external speakers to the SPEAKERS (R/L) jacks on the display. RS-232C-OUT RS-232C-IN External speakers You can use the remote control or the control panel on the display to adjust the volume.
Connection Connecting multiple displays You can connect multiple displays serially (daisy chain) to a computer for management. The number of displays you can connect serially depends on the resolution of the input signal you use. Additional display RS-232C-OUT RS-232C-IN RS-232C cable DVI cable AV D-Sub (15cable pin) cable IR cable RS-232C-OUT RS-232C-IN The first display • This RS-232C daisy chain application requires an RS-232C port equipped computer.
Connection 25 Connecting power 1. Plug one end of the power cord into the AC IN jack on the display and the other end into an appropriate power outlet (if the outlet is switched, turn on the switch). 2. Press the power switch to turn on the main power. 2 1 • The supplied power cord is suitable for use with 110-240V AC power only. • The power cord and outlet illustrated may differ from the ones used in your region. • Only use an appropriate power cord for your region.
Basic operations Basic operations Turning the display on or off To turn on or off the display, press the power button on the display’s control panel or on the remote control. • The display’s standby mode still consumes power. To completely cut off power supply, set the power switch to the off position or disconnect the power cord from the power outlet. • The display follows the VESA approved DPM Power Management function.
Network connection 27 Network connection Connecting to a LAN To set the display to connect to a local area network: 1. Connect a RJ45 cable to the corresponding ports on the display and your LAN switch or router. 2. Enter the OSD menu Setting > Control Setting. Select LAN. 3. Enter the next OSD menu Setting > Network Settings. If you are in a DHCP environment, select DHCP > Execute and press ENTER.
The OSD (On-Screen Display) menu The OSD (On-Screen Display) menu OSD menu overview Menu name Picture Sound Screen Setting Options/functions • Picture Mode • Backlight • Contrast • Brightness • Chroma • Phase • Sharpness • Color Temp.
The OSD (On-Screen Display) menu 29 Operations in the OSD menu Using the control panel buttons Using the remote control 1. Press MENU to open the OSD menu. 1. Press MENU to open the OSD menu. ENTER VIDEO SOURCE 2. In the OSD menu, press or to select an item. 2. Press or to select an item. ENTER VIDEO SOURCE 3. Press ENTER/VIDEO SOURCE to confirm selections. 3. Press ENTER to confirm selections. ENTER TER VIDEO SOURCE 4.
The OSD (On-Screen Display) menu Picture menu Picture Picture Mode Backlight Standard 100 50 50 25 25 10 Cool Mid Auto Contrast Brightness Chroma Phase Sharpness Color Temp. Noise Reduction Film Mode Reset :Move Name Picture Mode Backlight ENTER :Enter EXIT :Exit Description Sets the display mode. Adjusts the backlight intensity for the screen. This feature is not available if the Ambient Light Sensor or Adaptive Contrast function is set to On.
The OSD (On-Screen Display) menu 31 Sound menu Sound Sound Mode Treble Bass Balance Surround Speaker Audio Source Reset :Move Standard 0 0 Center Off Internal Audio1 ENTER :Enter Name EXIT :Exit Description Sound Mode Adjusts the sound output from the speakers. Dynamic: Enhances treble and bass. Standard: Flat settings. Custom: Recalls the customized settings. Treble Adjusts the audio treble. Bass Adjusts the audio bass. Balance Adjusts the audio balance. Surround Turns the surround mode on or off.
The OSD (On-Screen Display) menu Screen menu Screen PAP Setting Display Wall Aspect Adjust Screen Freeze :Move Name PAP Setting (Picture and Picture) Full Off ENTER :Enter EXIT :Exit Description • PAP: Turns on or off the PIP (Picture in Picture) and PBP (Picture by Picture) functions. • Active Picture: For the PIP, selects the main or sub picture to operate. For the PBP, selects the left or right picture to operate. Swaps the main/ sub or left/right pictures.
The OSD (On-Screen Display) menu Aspect (continued) 33 • Full: Enlarges the picture horizontally to fill the screen when the picture source is 4:3 (Standard definition). When the picture source is 16:9 (High definition), it displays in the same 16:9 aspect ratio. • 4:3: Displays all picture source in 4:3 aspect ratio. • Full 1: Enlarges the picture to fill the screen in the vertical direction, keeping the same aspect ratio. A black frame may appear around the picture.
The OSD (On-Screen Display) menu Adjust Screen Freeze • Auto Adjustment: Sets whether to optimize image display for each VGA input. • Phase: Adjusts the phase of the VGA input image. • Clock Frequency: Adjusts the clock frequency of the VGA input image. • H. Position: Adjusts the horizontal position of the VGA input image. • V. Position: Adjusts the vertical position of the VGA input image. Freezes the displayed image.
The OSD (On-Screen Display) menu 35 Setting menu Setting Language Schedule Power Save Control Setting Network Settings Set Monitor ID HDMI Control Advanced Information All Reset :Move Name Language Schedule ENTER :Enter English High RS-232C 01 Off EXIT :Exit Description Sets your preferred language for the OSD menu. • Date and Time: Sets the current date and time. • Clock Display: Sets whether to show the current time which was set.
The OSD (On-Screen Display) menu Control Setting • RS-232C/LAN: Sets a terminal to control the display. • IR Passthrough: Select it when multiple displays are connected via RS-232C cables. - Primary: Designate the display as the primary unit for remote control operation. Only this display will be operated by the remote control. - Secondary: Designate the display as the secondary unit.
The OSD (On-Screen Display) menu Advanced 37 • Auto Search: Automatically detects available input sources. • Auto Adjustment: Automatically optimizes image display for the VGA input. • Overscan: Turns the overscan function on or off. • RGB Signal: Sets the type of signal for a piece of video equipment or PC connected to the HDMI of the display • Image Retention: Automatically displays swift moving patterns to prevent image retention on the screen. • OSD Rotation: Adjusts the OSD rotation.
Product information Product information Specifications Item Specifications PH460 Backlight Panel size Pixel pitch (mm) Native resolution (pixels) LCD panel D-LED 46” 0.53025 1920 x 1080 2 Brightness (cd/m ) (typical) Contrast (typical) Adaptive Contrast Response time (ms) (typical) Color depth Computer Video Input Audio IR Control Output Audio Power Environment Mechanical PL460 Computer Video Speaker Audio IR Control Audio W (Amp) Internal speaker Supply Consumption max.
Product information Feature VGA daisy chain DVI daisy chain RS232 control daisy chain ID setting Sharpness enhancement Proof of image retention Dimming control (Adaptive Contrast) Picture in Picture (PIP) Picture by Picture (PBP) 10 Bit color processing Build-in video wall support Scheduling Total turn-on time Diagnostic DC voltage (12v/5v) Internal temperature Sensor CEC control O O O O O O O O O O O (10 x 10) Specifications and functions are subject to change without notice.
Product information Dimensions 2134/79 689/38 217/8 552/3 644 511 511 Unit: mm
Product information 41 Supported input signal resolution Input source Resolution 640 x 480 @ 60Hz 640 x 480 @ 72Hz 640 x 480 @ 75Hz 720 x 400 @ 70Hz 800 x 600 @ 60Hz 800 x 600 @ 75Hz 1024 x 768 @ 60Hz 1024 x 768 @ 75Hz 1280 x 768 @ 60Hz 1280 x 800 @ 60Hz RB 1280 x 800 @ 60Hz 1280 x 960 @ 60Hz 1280 x 1024 @ 60Hz 1360 x 768 @ 60Hz 1366 x 768 @ 60Hz 1400 x 1050 @ 60Hz 1600 x 1200 @ 60Hz 1680 x 1050 @ 60Hz RB 1600 x 1050 @ 60Hz 1920 x 1080 @ 60Hz NTSC-M NTSC-J PAL-BDGHI 576i (50Hz) 480i (60Hz) 480p (60Hz) 576
Product information 1080i (50Hz) 1080i (60Hz) 1080p (50Hz) 1080p (60Hz) • : supported • Blank: not supported
Product information 43 Supported PAP input signal combination Main/Left picture signal source AV AV S-Video Sub/ Right picture signal source YPbPr VGA DVI HDMI Display Port S-Video YPbPr VGA DVI HDMI Display Port
Troubleshooting Troubleshooting Problem No picture No sound The computer input image looks strange The control panel buttons do not work DS – PH/PL – M – V0 Solution Check the following: • Is the display turned on? Check the power indicator of the display. • Is the signal source device turned on? Turn on the device and try again. • Are there any loose cable connections? Make sure that all cables are connected firmly.
Troubleshooting The remote control does • Have you locked the remote control function? Unlock the not work function and try again. • Check for incorrect battery orientation. • Check for dead batteries. • Check your distance and angle from the display. • Check whether remote control is properly being pointed at the display’s remote control sensor window. • Check for any obstacle between the remote control and the remote control sensor window.
