P Series LCD Monitor User Manual
Copyright Copyright © 2016 by BenQ Corporation. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of BenQ Corporation.
Servicing Do not attempt to service this product yourself, as opening or removing covers may expose you to dangerous voltages or other risks. If any of the above mentioned misuse or other accident such as dropping or mishandling occurs, contact qualified service personnel for servicing.
Table of Contents Copyright ......................................................................................................................................2 Getting started .............................................................................................................................5 Getting to know your monitor ................................................................................................7 Front view....................................................................
Getting started When unpacking please check you have the following items. If any are missing or damaged, please contact the place of purchase for a replacement. BenQ LCD Monitor Monitor Stand Monitor Base Quick Start Guide CD-ROM Power Cord (Picture may differ from product supplied for your region.
Video Cable: HDMI USB Cable OSD Controller Wire Holder Factory Calibration Report • Available accessories and the pictures shown here may differ from the actual contents and the product supplied for your region. And the package contents may subject to change without prior notice. For cables that are not supplied with your product, you can purchase them separately. • Consider keeping the box and packaging in storage for use in the future when you may need to transport the monitor.
Getting to know your monitor Front view 1. Light sensor / Eco sensor 2. Control buttons 3.
Back view 4. Wire holder socket 5. USB 3.0 port (upstream; connecting to the PC) 6. OSD Controller socket 7. USB 2.0 port (service only) 8. Cable management hole 9. AC power input jack 10. Power switch 11. Kensington lock slot 4 56 7 8 9 10 11 12. HDMI socket (*) 12 13 14 15 16 17 • *: Supports up to 3840 x 2160 @ 30 Hz. • **: Supports up to 3840 x 2160 @ 60 Hz. • Above diagram may vary depending on the model. • Picture may differ from product supplied for your region.
Connection The following connection illustrations are for your reference only. For cables that are not supplied with your product, you can purchase them separately. For detailed connection methods, see page 11 - 13. PC/Notebook SD card (*) USB peripherals (USB 3.0) *: Requires card reader driver for Windows 8 (8.1) and Windows 10 operating systems. Install the driver from the supplied CD.
How to assemble your monitor hardware • If the computer is turned on you must turn it off before continuing. Do not plug-in or turn-on the power to the monitor until instructed to do so. • The following illustrations are for your reference only. The location and available input and output jacks may vary depending on the purchased model. • The supported timing may vary by input signal. Refer to the "Preset display modes" section on the link "Adjusting the Screen Resolution" for more information. 1.
Tighten the thumbscrew on the bottom of the monitor base as illustrated. And then turn the stand counterclockwise to face forward. 3 1 2 Orient and align the stand arm with the monitor ( 1 ), push them together until they click and lock into place ( 2 ). 2 1 Gently attempt to pull them back apart to check that they have properly engaged. Carefully lift the monitor, turn it over and place it upright on its stand on a flat even surface.
Or To Connect the DP Cable Connect the plug of the DP cable to the monitor video socket. Connect the other end of the cable to the computer video socket. After the monitor is powered on, if the image is not displayed, disconnect the cable. Go to System and DP on the OSD menu of the monitor and change the setting from 1.2 to 1.1, and then connect the cable again. To go to the OSD menu, see Basic menu operation on page 30.
4. Connect the memory card. Insert an SD, MMC, or MS memory card following the direction indicated on the card to exchange files. Requires card reader driver for Windows 8 (8.1) and Windows 10 operating systems. Install the driver from the supplied CD. Supported memory card formats are as follows: •SD / SDHC / SDXC •MMC •Memory Stick / Memory Stick Pro •MS Duo / MS-Pro Duo 5. Connect the OSD Controller to the monitor.
7. Organize the cables. Attach the wire holder to its socket on the rear of the monitor. And insert the cables one after one into the wire holder ( 1 1 ). Route the cables via the cable management hole ( 2 ). 8. Connect-to and turn-on the power. Plug the other end of the power cord into a power outlet and turn it on. Picture may differ from product supplied for your region. Switch the power switch next to the AC power input jack to ON. Turn on the monitor by pressing the power button on the monitor.
How to detach the stand and the base 1. Prepare the monitor and area. Turn off the monitor and the power before unplugging the power cable. Turn off the computer before unplugging the monitor signal cable. Protect the monitor and screen by clearing a flat open area on your desk and placing a soft item like a towel on the desk for padding, before laying the screen face down on a flat clean padded surface. Please be careful to prevent damage to the monitor.
Turn the stand counterclockwise until you cannot go further. And then detach the base from the stand.
Adjusting the monitor height To adjust the monitor height, hold both the left and the right sides of the monitor to lower the monitor or lift it up to the desired height. • Avoid placing hands on the upper or lower part of the height-adjustable stand or at the bottom of the monitor, as ascending or descending monitor might cause personal injuries. Keep children out of reach of the monitor while performing this operation.
Rotating the monitor 1. Pivot the display. Before rotating the monitor with a portrait viewing orientation, the display has to be rotated 90 degrees. a. Go to Display and Auto Pivot. Select On. b. Right-click the desktop and select Screen resolution from the popup menu. Select Portrait in Orientation, and apply the setting. Depending on the operating system on your PC, different procedures should be followed to adjust the screen orientation. Refer to the help document of your operating system for details.
4. Adjust the monitor to the desired viewing angle. Viewing angle adjustment You may position the screen to the desired angle with the monitor tilt, swivel, and height adjustment functions. Refer to the product specifications for details.
Using the monitor wall mounting kit The back of your LCD monitor has a VESA standard mount with 100mm pattern, allowing the installation of a wall mount bracket. Before starting to install a monitor wall mounting kit, please read the precautions carefully. Precautions •Install your monitor and monitor mounting kit on a wall with flat surface. •Ensure that the wall material and the standard wall mount bracket (purchased separately) are stable enough to support the weight of the monitor.
Getting the most from your BenQ monitor To gain the most benefit from your new BenQ LCD monitor, you should install the custom BenQ LCD Monitor driver software as provided on the BenQ LCD Monitor CD-ROM. The circumstances under which you connect and install your BenQ LCD Monitor will determine which process you need to follow to successfully install the BenQ LCD Monitor driver software.
How to install the monitor on a new computer This instruction details the procedure for selecting and installing the BenQ LCD Monitor driver software on a new computer which has never had a monitor driver installed before. This instruction is only suitable for a computer which has never been used before, and for which the BenQ LCD Monitor is the first ever monitor to be connected to it.
How to upgrade the monitor on an existing computer This instruction details the procedure for manually updating the existing monitor driver software on your Microsoft Windows computer. It is currently tested as compatible for Windows 10, Windows 8 (8.1), and Windows 7 Operating System (OS).
How to install on Windows 10 system 1. Open Display Properties. Go to Start, Settings, Devices, Devices and Printers and right-click the name of your monitor from the menu. 2. 3. 4. 5. 6. 7. Select Properties from the menu. Click the Hardware tab. Click Generic PnP Monitor, and then the Properties button. Click the Driver tab and the Update Driver button. Insert the BenQ LCD Monitor CD-ROM into a CD drive on the computer.
How to install on Windows 8 (8.1) system 1. Open Display Properties. Move the cursor to the lower-right of the screen or press the Windows + C buttons on the keyboard to bring up the Charm bar. Go to Settings, Control Panel, Devices and Printers and right-click the name of your monitor from the menu. Alternatively, right-click the desktop and select Personalize, Display, Devices and Printers, and right-click the name of your monitor from the menu. 2. 3. 4. 5. 6. 7. Select Properties from the menu.
How to install on Windows 7 system 1. Open Display Properties. Go to Start, Control Panel, Hardware and Sound, Devices and Printers and right-click the name of your monitor from the menu. Alternatively, right-click the desktop and select Personalize, Display, Devices and Printers, and right-click the name of your monitor from the menu. 2. Select Properties from the menu. 3. Click the Hardware tab. 4. Click Generic PnP Monitor, and then the Properties button. 5.
How to adjust your monitor The control panel 1 No. Name 2 Description 1. Control keys Accesses the functions or menu items displayed on the screen, right next to each key. 2. Power key Turns the power on or off. The control keys are embedded in a touchpad and are indicated by the LED indicators. Touch of an LED indicator represents pressing the corresponding control key.
OSD Controller Apart from the control keys, OSD Controller also provides a quick way to control and access the OSD menus. You need to connect the OSD Controller to your monitor prior to use. Follow the instructions in Connect the OSD Controller to the monitor. on page 13. 1 2 3 4 5 6 No. 1. Name Controller Key 1 Description • Press to switch to Rec. 709 (Picture Mode). • Press and hold for 5 seconds to bring up a list of options, select another feature of setup menu by pressing confirm with 2.
No. 5. Name Description Navigation buttons • : For Up/Increase adjustment. ( • : For Down/Decrease adjustment. • : Enters sub menus. • : Returns to the previous menu. / / / ) 6. OK key ( ) • Activates the hot key menu. • Selects menu items. OSD Controller is designed for BenQ LCD Monitor exclusively and is available for compatible models only. Do not connect it to other devices with mini USB ports.
Basic menu operation All OSD (On Screen Display) menus can be accessed by the control keys. You can use the OSD menu to adjust all the settings on your monitor. 1 2 4 3 1. Press any of the control keys. Alternatively, press the key on the OSD Controller. 2. The hot key menu is displayed. The left three controls are custom keys and are designated for particular functions. 3. Select (Menu) to access the main menu. 4.
No. OSD in hot key menu OSD icon in main menu • By default, the key is the hot key for Color Mode. To change the default settings, see Customizing the hot keys on page 31. • For Down/Decrease adjustment. Custom Key 2 Custom Key 3 Function / • By default, the key is the hot key for Brightness. To change the default settings, see Customizing the hot keys on page 31. • Enters sub menus. • Selects menu items. Menu • Activates the main menu. • Returns to the previous menu. Exit Exits OSD menu.
- Hue (see page 39) - Saturation (see page 39) - Black Level (see page 39) Depending on the Color Mode you just set, the available options for color adjustment may vary. See Available menu options for each Color Mode on page 40 for more information. Once the adjustment is done, you can save the customized settings from Color Adjustment > Save Color Settings.
Video source selection in PIP/PBP mode Your monitor scans for the available video sources in the following order: HDMI, DP, and mini DP, and displays the first available one. This video source will become the main source in PIP/PBP mode. You will need to decide the second source for PIP/PBP mode from the menu in PIP/PBP Source on page 46. Menu options that are not available will become grayed out. Refer to the following table to find your main source and its supporting second sources.
Navigating the main menu You can use the OSD (On Screen Display) menu to adjust all the settings on your monitor. Press any of the control keys to bring up the hot key menu, and press Menu to access the main menu. See Basic menu operation on page 30 for details. Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. Keys that are not available will be disabled and the corresponding OSD icons will disappear.
Display menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. Keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu. Mode: Standard Display Input Color Adjustment Aspect Ratio Ergonomics Eco PIP/PBP System 1. Select 2. Use 3. Select 4.
Item Aspect Ratio 36 Navigating the main menu Function This feature is provided to allow aspect ratios other than 16:9 to be displayed without geometric distortion. Full Scales the input image to fill the screen. Ideal for 16:9 aspect images. Aspect The input image is displayed without geometric distortion filling as much of the display as possible. 1:1 Displays the input image in its native resolution without scaling.
Color Adjustment menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. Keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu. Mode: Standard Display Color Mode Color Adjustment Brightness Ergonomics Contrast Eco Sharpness PIP/PBP Color Temp.
Item Function Range Calibration Applies the calibration result optimized by the 1 provided calibration software named Palette Master Element (selected models only) and Calibration your colorimeter (purchased separately). See 2 the Palette Master Element How-to-Use-Guide (available from www.benq.com) for more information. Custom 1 Custom 2 Applies a combination of color settings defined by users. Brightness Adjusts the balance between light and dark shades.
Item Color Gamut (available when the Function Rec. 709 Reproduces the color gamut set by Rec. 709 standards. EBU Reproduces the color gamut set by EBU standards. SMPTE-C Reproduces the color gamut set by SMPTE-C standards. Color Mode is set to Custom) Hue Range Adjusts the degree of how we perceive colors. •R •G Some color gradations may not be displayed well if this the setting has been adjusted. Saturation Adjusts the purity degree of colors.
Available menu options for each Color Mode Depending on the Color Mode you just set, the available options for color adjustment may vary. Color modes and the available display options are as follows: Color Mode Setting Standard Rec. 709 EBU SMPTE-C Calibration Custom Brightness V V V V N/A V Contrast V V V V N/A V Sharpness V V V V N/A V Color Temp. 5000K / 6500K / 9300K 6500K 6500K 6500K N/A V Gamma 2.2 / 2.4 2.2 / 2.4 2.2 / 2.4 2.2 / 2.4 N/A V Color Gamut Rec.
Ergonomics menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. Keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu. Mode: Standard Display Eye Protect On Color Adjustment Eye Protect Meter Off Ergonomics Smart Reminder Eco Time Interval[min.
Item Eye Protect Meter (available when Color Mode is set to Standard or Custom) Function Sets to display the light condition around the monitor on the screen. • ON • OFF Smart Reminder Decides to display the pop-up message that reminds you to • ON rest your eyes. • OFF Time interval (min.) Sets the interval of the reminder message. Duration (sec.) Sets the time the reminder message lasts on the screen.
Eco menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. Keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu. Mode: Standard Display ECO Sensor On Color Adjustment Sensor Range Off Ergonomics Eco PIP/PBP System 1. Select 2. Use 3. Select 4.
Item Sensor Range 44 Function Decides how far the sensor can detect.
PIP/PBP menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. Keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu. Mode: Standard Display Mode PIP Color Adjustment PIP/PBP Source PBP Ergonomics PIP Size SWAP Eco H. Position Off PIP/PBP V.
Item Function PIP/PBP Source Sets the second video source for the PIP/PBP mode. PIP Size Determines the size of the inset window in the PIP mode. H. Position Adjusts the horizontal position of the inset window in the PIP 0~100 mode. V. Position Adjusts the vertical position of the inset window in the PIP mode. Contrast Adjusts the contrast of the inset window in the PIP/PBP mode. 0~100 Sharpness Adjusts the sharpness of the inset window in the PIP/PBP mode.
System menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. Keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu. Mode: Standard Display OSD Settings Language 5 sec. Color Adjustment Uniformity Display Time 10 sec. Ergonomics CAL. Reminder OSD lock 15 sec.
Item OSD Settings Function Language Range Sets the OSD menu language. • English • Français The language options displayed on your OSD may • Deutsch differ from those shown on the right, depending • Italiano on the product supplied in your region. • Español • Polski • Česky • Magyar • SiCG/BiH/CRO • Română • Nederlands • Русский • Svenska • Português •日本語 • 繁體中文 • 简体中文 Display Time Adjusts the display time of the OSD menu. OSD Lock Prevents all the monitor settings from being accidentally changed.
Item Function Range AMA Improves the gray level response time of the LCD panel. • ON • OFF Auto Power Off Sets the time to power off the monitor automatically in power saving mode. • OFF • 10 min. • 20 min. • 30 min. Sleep Function Enables monitor’s Sleep mode for power saving. • Enable • Disable Auto Pivot Sets to rotate the OSD menu with the monitor.
Item Information Function Displays the current monitor property settings. Range • Input • Current Resolution • PIP Status • Model Name • Serial Number • Backlight Used Hour • Last Calibration Time • Asset Tag (selected models only) 50 HDMI RGB PC Range Determines the range of color scales. Select an option that • RGB (0~255) matches the RGB range setting on the connected HDMI • RGB (16~235) device. DP Selects an appropriate DP standard for data transmission. • 1.1 • 1.
Troubleshooting Frequently asked questions (FAQ) The image is blurred. Read the instructions on the link "Adjusting the Screen Resolution" on the CD, and then select the correct resolution, refresh rate and make adjustments based on these instructions. Does the blurring only occur at resolutions lower than the native (maximum) resolution? Read the instructions on the link "Adjusting the Screen Resolution" on the CD. Select the native resolution. Pixel errors can be seen.
Faint shadow from the static image displayed is visible on the screen. • Activate the power management function to let your computer and monitor go into a low power "sleep" mode when not actively in use. • Use a screensaver to prevent the occurrence of image retention. The image is distorted, flashes or flickers. Read the instructions on the link "Adjusting the Screen Resolution" on the CD, and then select the correct resolution, refresh rate and make adjustments based on these instructions.
The ECO sensor of the monitor does not work well. • The ECO sensor is located at the front bottom of the monitor. Check if there are any obstacles in front of the sensor that keep the sensor from detecting your presence properly. • If you have removed the sensor protection sticker. • The colors and the materials of your clothes may affect the detection. Adjust the sensor range if needed. See Sensor Range on page 44 for more information. • Adjust the distance between you and the monitor.
