PV Series LCD Monitor User Manual
Copyright Copyright © 2016 by BenQ Corporation. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of BenQ Corporation.
• It is the sole responsibility of the user if problems (such as data loss and system failure) occurred due to non-factory provided software, parts, and/or non-original accessories. • Please use the original accessories (e.g. power cable) only with the device to avoid possible dangers such as electric shock and fire. • It takes about 30 minutes (under BenQ standard testing condition) for the system to reach to a stable state.
Table of Contents Copyright ......................................................................................................................................2 Getting started .............................................................................................................................5 Getting to know your monitor ................................................................................................7 Front view....................................................................
Getting started When unpacking please check you have the following items. If any are missing or damaged, please contact the place of purchase for a replacement. BenQ LCD Monitor Monitor Stand Monitor Base Quick Start Guide DVD-ROM Power Cord (Picture may differ from product supplied for your region.
Video Cable: DP to mini DP Video Cable: HDMI (Optional accessory, sold separately) USB Cable Shading hood • Available accessories and the pictures shown here may differ from the actual contents and the product supplied for your region. For cables that are not supplied with your product, you can purchase them separately. • Consider keeping the box and packaging in storage for use in the future when you may need to transport the monitor.
Getting to know your monitor Front view 1. Color temperature sensor (see Adjusting color temperature automatically on page 33) 2. Light sensor / ECO sensor 3. Control buttons 4. Power button 1 2 3 4 Back view 5. Power switch 6. AC power input jack 7. Cable management hole 8. HDMI socket 9. DisplayPort socket 10. Mini DisplayPort socket 11. Service port (Service only. Do not remove the seal or the warranty is void.) 12. USB port (upstream; connecting to the PC) 13.
14. SD card slot 15. USB port x 2 (downstream; connecting to USB devices) 16. Quick release button 17. DVI-DL socket 14 15 16 17 • Above diagram may vary depending on the model. • Picture may differ from product supplied for your region.
Connection The following connection illustrations are for your reference only. For cables that are not supplied with your product, you can purchase them separately. For detailed connection methods, see page 11 - 13. SD card(*) USB peripherals Colorimeter PC/Notebook *: Requires card reader driver for Windows 8 (8.1) and Windows 10 operating systems. Install the driver from the supplied DVD.
How to assemble your monitor hardware • If the computer is turned on you must turn it off before continuing. Do not plug-in or turn-on the power to the monitor until instructed to do so. • The following illustrations are for your reference only. Available input and output jacks may vary depending on the purchased model. 1. Attach the monitor base. Please be careful to prevent damage to the monitor.
Tighten the thumbscrew on the bottom of the monitor base as illustrated. 1 2 Orient and align the stand arm with the monitor ( ), push them together until they click and lock into place ( ). 1 Gently attempt to pull them back apart to check that they have properly engaged. 2 Carefully lift the monitor, turn it over and place it upright on its stand on a flat even surface. You should position the monitor and angle the screen to minimize unwanted reflections from other light sources. 2.
To Connect the HDMI Cable Or Connect the plug of the HDMI cable to the HDMI port on the monitor. Connect the other end of the cable to the HDMI port of a digital output device. To Connect the DP Cable Or Connect the plug of the DP cable to the monitor video socket. Connect the other end of the cable to the computer video socket. To Connect the mini DP Cable Or Connect the plug of the mini DP cable to the monitor video socket. Connect the other end of the cable to the computer video socket.
Connect USB devices via other USB ports (downstream) on the monitor. These downstream USB ports transmit data between connected USB devices and the upstream port. See picture on the right. 4. Connect the memory card. Insert a SD, MMC, or MS memory card following the direction indicated on the card to exchange files. Supported memory card formats are as follows: - SD/SDHC/SDXC - MMC - Memory Stick / Memory Stick Pro - MS Duo /MS-Pro Duo 5. Connect the power cable to the monitor.
7. Connect-to and turn-on the power. Plug the other end of the power cord into a power outlet and turn it on. Picture may differ from product supplied for your region. Switch the power switch next to the AC power input jack to ON. Turn on the monitor by pressing the power button on the monitor. Turn on the computer too, and follow the instructions in Getting the most from your BenQ monitor on page 24 to install the monitor software.
How to detach the stand and the base 1. Prepare the monitor and area. Turn off the monitor and the power before unplugging the power cable. Turn off the computer before unplugging the monitor signal cable. Protect the monitor and screen by clearing a flat open area on your desk and placing a soft item like a towel on the desk for padding, before laying the screen face down on a flat clean padded surface. Please be careful to prevent damage to the monitor.
Turn the stand counterclockwise until you cannot go further. And then detach the base from the stand.
Installing shading hood To prevent glare or most of unwanted reflections from other light sources off your screen, you can install the shading hood. Please be careful to prevent damage to the shading hood and the monitor. Different pieces of shading hood are well-designed and can fit into your monitor properly. Do not use excessive force when installing the shading hood to avoid possible damage. 1. Prepare for the shading hood installation. Place the monitor upright on its stand on a flat even surface.
4. Install the right part of shading hood. b d 5. Attach to the right side of the monitor. 2 1 6. Place the piece e on the top of the monitor.
7. Install the piece f . 1 2 f 8. If you intend to calibrate the display’s color by a colorimeter, slide the piece f to the left end so the colorimeter can be installed. Follow the instruction manuals of the colorimeter you purchased and the provided software to complete the installation and calibration process.
Adjusting the monitor height To adjust the monitor height, hold both the left and the right sides of the monitor to lower the monitor or lift it up to the desired height. • Avoid placing hands on the upper or lower part of the height-adjustable stand or at the bottom of the monitor, as ascending or descending monitor might cause personal injuries. Keep children out of reach of the monitor while performing this operation.
Rotating the monitor 1. Pivot the display. Before rotating the monitor with a portrait viewing orientation, the display has to be rotated 90 degrees. Right-click the desktop and select Screen resolution from the popup menu. Select Portrait in Orientation, and apply the setting. Depending on the operating system on your PC, different procedures should be followed to adjust the screen orientation. Refer to the help document of your operating system for details. 2. Pivot the OSD menu.
5. Adjust the monitor to the desired viewing angle. Viewing angle adjustment You may position the screen to the desired angle with the monitor tilt, swivel, and height adjustment functions. Refer to the product specifications for details.
Using the monitor wall mounting kit The back of your LCD monitor has a VESA standard mount with 100mm pattern, allowing the installation of a wall mount bracket. Before starting to install a monitor wall mounting kit, please read the precautions carefully. Precautions • Install your monitor and monitor mounting kit on a wall with flat surface. • Ensure that the wall material and the standard wall mount bracket (purchased separately) are stable enough to support the weight of the monitor.
Getting the most from your BenQ monitor To gain the most benefit from your new BenQ LCD monitor, you should install the custom BenQ LCD Monitor driver software as provided on the BenQ LCD Monitor DVD-ROM. The circumstances under which you connect and install your BenQ LCD Monitor will determine which process you need to follow to successfully install the BenQ LCD Monitor driver software.
How to install the monitor on a new computer This instruction details the procedure for selecting and installing the BenQ LCD Monitor driver software on a new computer which has never had a monitor driver installed before. This instruction is only suitable for a computer which has never been used before, and for which the BenQ LCD Monitor is the first ever monitor to be connected to it.
How to upgrade the monitor on an existing computer This instruction details the procedure for manually updating the existing monitor driver software on your Microsoft Windows computer. It is currently tested as compatible for Mac OS, Windows 10, Windows 8 (8.1), and Windows 7 Operating System (OS).
How to install on Windows 10 system 1. Open Display Properties. Go to Start, Settings, Devices, Devices and Printers and right-click the name of your monitor from the menu. 2. 3. 4. 5. 6. 7. Select Properties from the menu. Click the Hardware tab. Click Generic PnP Monitor, and then the Properties button. Click the Driver tab and the Update Driver button. Insert the BenQ LCD Monitor DVD-ROM into a DVD drive on the computer.
How to install on Windows 8 (8.1) system 1. Open Display Properties. Move the cursor to the lower-right of the screen or press the Windows + C buttons on the keyboard to bring up the Charm bar. Go to Settings, Control Panel, Devices and Printers and right-click the name of your monitor from the menu. Alternatively, right-click the desktop and select Personalize, Display, Devices and Printers, and right-click the name of your monitor from the menu. 2. 3. 4. 5. 6. 7. Select Properties from the menu.
How to install on Windows 7 system 1. Open Display Properties. Go to Start, Control Panel, Hardware and Sound, Devices and Printers and right-click the name of your monitor from the menu. Alternatively, right-click the desktop and select Personalize, Display, Devices and Printers, and right-click the name of your monitor from the menu. 2. Select Properties from the menu. 3. Click the Hardware tab. 4. Click Generic PnP Monitor, and then the Properties button. 5.
How to adjust your monitor The control panel 1 No. Name 2 Description 1. Control keys Accesses the functions or menu items displayed on the screen, right next to each key. 2. Power key Turns the power on or off. The control keys are embedded in a touchpad and are indicated by the LED indicators. Touch of an LED indicator represents pressing the corresponding control key.
Basic menu operation All OSD (On Screen Display) menus can be accessed by the control keys. You can use the OSD menu to adjust all the settings on your monitor. 1 2 1 4 2 3 4 5 6 3 1. Press any of the control keys. 2. The hot key menu is displayed. The left four controls are custom keys and are designated for particular functions. 3. Select (Menu) to access the main menu. 4. In the main menu, follow the icons next to the control keys to make adjustments or selection.
No. OSD in hot key menu OSD icon in main menu Function 2 Custom Key 2 • By default, the key is the hot key for Color Mode. To change the default settings, see Customizing the hot keys on page 32. • For Down/Decrease adjustment. 3 Custom Key 3 • By default, the key is the hot key for Brightness. To change the default settings, see Customizing the hot keys on page 32. • Enters sub menus. 4 Custom Key 4 • By default, the key is the hot key for Contrast.
- Gamma (see page 40) - Color Gamut (see page 40) - Hue (see page 40) - Saturation (see page 40) - Black Level (see page 40) - Uniformity (see page 51) Depending on the Color Mode you just set, the available options for color adjustment may vary. See Available menu options for each Color Mode on page 42 for more information. Once the adjustment is done, you can save the customized settings from Color Adjustment > Save Color Settings.
4. Go to PIP/PBP > PIP/PBP Source to set the other input for the sub window. 5. To adjust the display settings of the main window, navigate to the Display and the Color Adjustment menus. To adjust the display settings of the sub window, go to the PIP/PBP menu. If one of the custom keys has been set as the hot key for PIP/PBP and the PIP/PBP function is activated, you can obtain the main and the sub (inset) window information quickly by pressing the hot key.
Navigating the main menu You can use the OSD (On Screen Display) menu to adjust all the settings on your monitor. Press any of the control keys to bring up the hot key menu, and press the main menu. See Basic menu operation on page 31 for details. (Menu) to access Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear.
Display menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. Mode: Adobe RGB Display Input Color Adjustment Aspect Ratio ERGONOMICS Eco PIP/PBP System 1. Select 2. Use (Menu) from the hot key menu. or 3. Select 4. Use to select Display.
Item Function 1:1 Range Displays the input image in its native resolution without scaling.
Color Adjustment menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. Mode: Adobe RGB Display Color Mode Color Adjustment Brightness ERGONOMICS Contrast Eco Sharpness PIP/PBP Color Temp. System Gamma Brightness 80 Color Gamut Hue 1. Select 2. Use (Menu) from the hot key menu. or 3. Select 4.
Item Function Range D50 For better color matching representation with Standard Daylight Illuminant D50. D65 For better color matching representation with Standard Daylight Illuminant D65. Calibration Applies the calibration result optimized by the 1 provided calibration software named Palette Master and your colorimeter (purchased Calibration separately). Visit www.BenQ.com for software 2 download and more information (Palette Master How-to-Use Guide).
Item Gamma Function Adjusts the tone luminance. Range • 1.6 • 1.8 • 2.0 • 2.2 • 2.4 • 2.6 Color Gamut Adobe RGB (available when Color sRGB Mode is set EBU to Custom, D50, or D65) Hue Suitable for Adobe® RGB compatible peripherals. Suitable for sRGB compatible peripherals. For better color matching representation with Standard EBU. SMPTE-C For better color matching representation with Standard SMPTE-C. DCI-P3 For better color matching representation with Standard DCI-P3. Rec.
Item Reset Color Function Resets the custom color settings to the factory defaults.
Available menu options for each Color Mode Depending on the Color Mode you just set, the available options for color adjustment may vary. Color modes and the available display options are as follows: Color Mode Setting Standard Adobe RGB sRGB DCI-P3 Rec. 709 D50 D65 Calibration Custom Brightness V V V V V V V N/A V Contrast V V V V V V V N/A V Sharpness V V V V V V V V V Color Temp.
ERGONOMICS menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. Mode: AdobeRGB Display Eye Protect On Color Adjustment Eye Protect Meter Off ERGONOMICS Smart Reminder Eco Time Interval (min.) PIP/PBP Duration (sec.) System 1. Select 2. Use 3. Select 4. Use (Menu) from the hot key menu.
Item Eye Protect Meter (available when Color Mode is set to Standard or Custom) Function Sets to display the light condition around the monitor on the screen. • ON • OFF Smart Reminder Decides to display the pop-up message that reminds you to • ON rest your eyes. • OFF Time Interval (min.) Sets the interval of the reminder message. Duration (sec.) Sets the time the reminder message lasts on the screen.
Eco menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. Mode: AdobeRGB Display ECO Sensor On Color Adjustment Sensor Range Off ERGONOMICS Eco PIP/PBP System 1. Select 2. Use 3. Select 4. Use (Menu) from the hot key menu. or to select Eco.
Item Sensor Range 46 Function Decides how far the sensor can detect.
PIP/PBP menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. Mode: AdobeRGB Display Mode PIP Color Adjustment PIP/PBP Source PBP ERGONOMICS PIP Size Off Eco H. Position PIP/PBP V. Position System Color Gamut Gamma Color Temp. 1. Select 2. Use 3. Select 4. Use (Menu) from the hot key menu.
Item Function Range PIP/PBP Source Sets the second video source for the PIP/PBP mode. • DVI PIP Size Determines the size of the inset window in the PIP mode. H. Position Adjusts the horizontal position of the inset window in the PIP 0~100 mode. V. Position Adjusts the vertical position of the inset window in the PIP mode. 0~100 Color Gamut Reproduces the color gamut set by specified standards of the inset window in PIP mode.
Item Sharpness Function Range Adjusts the sharpness of the inset window (sub window) in the PIP/PBP mode. 0~10 To adjust the contrast and the sharpness of the main source, go to the Color Adjustment menu. See page 39 for more information.
System menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. Mode: Adobe RGB Display OSD Settings Color Adjustment HDMI RGB PC Range Display Time 10 sec. ERGONOMICS Uniformity 15 sec. Eco CAL. Reminder 20 sec. PIP/PBP OSD Key Bri. 25 sec. System AMA 30 sec. Language OSD Lock 5 sec.
Item OSD Settings Function Language Range Sets the OSD menu language. • English • Français The language options displayed on your OSD may • Deutsch differ from those shown on the right, depending • Italiano on the product supplied in your region. • Español • Polski • Česky • Magyar • SiCG/BiH/CRO • Română • Nederlands • Русский • Svenska • Português •日本語 • 繁體中文 • 简体中文 Display Time Adjusts the display time of the OSD menu. OSD Lock Prevents all the monitor settings from being accidentally changed.
Item Function Range OSD Key Bri. Adjusts the LED indicators’ brightness of the OSD control 0~5 keys. AMA Improves the gray level response time of the LCD panel. • ON • OFF Auto Power Off Sets the time to power off the monitor automatically in power saving mode. • OFF • 10 min. • 20 min. • 30 min. Auto Pivot Sets to rotate the OSD menu with the monitor.
Item Reset All Function Resets all mode, color and geometry settings to the factory default values.
Troubleshooting Frequently asked questions (FAQ) The image is blurred. Read the instructions on the link "Adjusting the Screen Resolution" on the DVD, and then select the correct resolution, refresh rate and make adjustments based on these instructions. Does the blurring only occur at resolutions lower than the native (maximum) resolution? Read the instructions on the link "Adjusting the Screen Resolution" on the DVD. Select the native resolution. Pixel errors can be seen.
Faint shadow from the static image displayed is visible on the screen. • Activate the power management function to let your computer and monitor go into a low power "sleep" mode when not actively in use. • Use a screensaver to prevent the occurrence of image retention. The image is distorted, flashes or flickers. Read the instructions on the link "Adjusting the Screen Resolution" on the DVD, and then select the correct resolution, refresh rate and make adjustments based on these instructions.
The ECO sensor of the monitor does not work well. • The ECO sensor is located at the front bottom of the monitor. Check if there are any obstacles in front of the sensor that keep the sensor from detecting your presence properly. • The colors and the materials of your clothes may affect the detection. Adjust the sensor range if needed. See Sensor Range on page 46 for more information. • Adjust the distance between you and the monitor.
