RL Series User Manual
Copyright Copyright © 2016 by BenQ Corporation. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of BenQ Corporation.
Servicing Do not attempt to service this product yourself, as opening or removing covers may expose you to dangerous voltages or other risks. If any of the above mentioned misuse or other accident such as dropping or mishandling occurs, contact qualified service personnel for servicing.
Table of Contents Copyright ......................................................................................................................................2 Getting started .............................................................................................................................6 Getting to know your monitor ................................................................................................8 Front view....................................................................
Need more help? ......................................................................................................................................
Getting started When unpacking please check you have the following items. If any are missing or damaged, please contact the place of purchase for a replacement.
CD-ROM Power Cord (Picture may differ from product supplied for your region.) Video Cable: D-Sub Video Cable: DVI-D (Optional accessory, sold separately) Video Cable: HDMI (Optional accessory, sold separately) Audio Cable (Optional accessory, sold separately) • Available accessories and the pictures shown here may differ from the actual contents and the product supplied for your region. For cables that are not supplied with your product, you can purchase them separately.
Getting to know your monitor Front view 1. Control buttons 2. Power button 1 2 Back view 6 5 3 4 • Above diagram may vary depending on the model. • Picture may differ from the product supplied for your region. 8 Getting to know your monitor 3. Input and output ports (vary by model, see Input and output ports on page 9) 4. Kensington lock slot 5. Release button 6.
Input and output ports Available input and output ports may vary depending on your purchased model. Check the Specification document on the provided CD for details. RL2455HM 1. AC power input jack 2. Audio Line In 3. Headphone jack 1 2 3 4 5 6 7 4. HDMI socket RL2450H / RL2450HT 5. HDMI socket 6. DVI-D socket 1 3 5 6 7 7.
How to assemble your monitor hardware (RL2450H / RL2455HM) • If your model came with a height adjustment stand (HAS), refer to Assembling your monitor with a height adjustment stand (RL2450HT) on page 16 for details on hardware installation. • If the computer is turned on you must turn it off before continuing. Do not plug-in or turn-on the power to the monitor until instructed to do so. • The following illustrations are for your reference only.
Gently attempt to pull them back apart to check that they have properly engaged. Carefully lift the monitor, turn it over and place it upright on its stand on a flat even surface. You should position the monitor and angle the screen to minimize unwanted reflections from other light sources. -5O ~ +15O 2. Connect the PC video cable Either Do not use both DVI-D cable and D-Sub cable on the same PC.
To Connect the DVI-D Cable Or Connect the plug of the DVI-D cable (at the end without the ferrite filter) to the monitor video socket. Connect the other end of the cable (at the end with the ferrite filter) to the computer video socket. Tighten all finger screws to prevent the plugs from accidently falling out during use. To Connect the HDMI Cable Connect the plug of the HDMI cable to the HDMI port on the monitor. Connect the other end of the cable to the HDMI port of a digital output device.
4. Connect the power cable to the monitor. Plug one end of the power cord into the socket labelled on the rear of the monitor. Do not connect the other end to a power outlet just yet. 5. Connect-to and turn-on the power. Plug the other end of the power cord into a power outlet and turn it on. Picture may differ from product supplied for your region. Turn on the monitor by pressing the power button on the monitor.
How to detach the stand base 1. Prepare the monitor and area. Turn off the monitor and the power before unplugging the power cable. Turn off the computer before unplugging the monitor signal cable. Protect the monitor and screen by clearing a flat open area on your desk and placing a soft item like a towel on the desk for padding, before laying the screen face down on a flat clean padded surface. Please be careful to prevent damage to the monitor.
Using the monitor wall mounting kit The back of your LCD monitor has a VESA standard mount with 100mm pattern, allowing the installation of a wall mount bracket. Before starting to install a monitor wall mounting kit, please read the precautions carefully. Precautions • Install your monitor and monitor mounting kit on a wall with flat surface. • Ensure that the wall material and the standard wall mount bracket (purchased separately) are stable enough to support the weight of the monitor.
Assembling your monitor with a height adjustment stand (RL2450HT) How to attach the monitor base • If the computer is turned on you must turn it off before continuing. Do not plug-in or turn-on the power to the monitor until instructed to do so. • The following illustrations are for your reference only. Available input and output jacks may vary depending on the purchased model. Please be careful to prevent damage to the monitor.
Extend the monitor to the maximum extended position. Then tilt the monitor. And rotate the monitor 90 degrees counterclockwise as illustrated. -90 You might want to adjust the monitor stand height. See Adjusting the monitor height on page 19 for more information. You should position the monitor and angle the screen to minimize unwanted reflections from other light sources.
How to detach the base To move the monitor properly, you should extend the monitor to its maximum height, then place one hand on the upper part of the monitor stand and the other hand on the lower part of the stand as illustrated. 1. Prepare the monitor and area. Turn off the monitor and the power before unplugging the power cable. Turn off the computer before unplugging the monitor signal cable. Gently lift the display up and extend the stand to the maximum extended position.
Adjusting the monitor height To adjust the monitor height, hold both the left and the right sides of the monitor to lower the monitor or lift it up to the desired height. • Avoid placing hands on the upper or lower part of the height-adjustable stand or at the bottom of the monitor, as ascending or descending monitor might cause personal injuries. Keep children out of reach of the monitor while performing this operation.
Rotating the monitor 1. Pivot the display. Before rotating the monitor with a portrait viewing orientation, the display has to be rotated 90 degrees. Right-click the desktop and select Screen resolution from the popup menu. Select Portrait in Orientation, and apply the setting. Depending on the operation system on your PC, different procedures should be followed to adjust the screen orientation. Refer to the help document of your operation system for details. 2. Fully extend the monitor and tilt it.
4. Adjust the monitor to the desired viewing angle. Viewing angle adjustment You may position the screen to the desired angle with -5° to +15° monitor tilt, 90° (left and right total) monitor swivel, and 110 mm monitor height.
Using the monitor wall mounting kit The back of your LCD monitor has a VESA standard mount with 100mm pattern, allowing the installation of a wall mount bracket. Before starting to install a monitor wall mounting kit, please read the precautions carefully. Precautions: • Install your monitor and monitor mounting kit on a wall with flat surface. • Ensure that the wall material and the standard wall mount bracket (purchased separately) are stable enough to support the weight of the monitor.
Getting the most from your BenQ monitor To gain the most benefit from your new BenQ LCD monitor, you should install the custom BenQ LCD Monitor driver software as provided on the BenQ LCD Monitor CD-ROM. The circumstances under which you connect and install your BenQ LCD Monitor will determine which process you need to follow to successfully install the BenQ LCD Monitor driver software.
How to install the monitor on a new computer This instruction details the procedure for selecting and installing the BenQ LCD Monitor driver software on a new computer which has never had a monitor driver installed before. This instruction is only suitable for a computer which has never been used before, and for which the BenQ LCD Monitor is the first ever monitor to be connected to it.
How to upgrade the monitor on an existing computer This instruction details the procedure for manually updating the existing monitor driver software on your Microsoft Windows computer. It is currently tested as compatible for Windows 10, Windows 8, and Windows 7 Operating System (OS).
How to install on Windows 10 system (selected models only) 1. Open Display Properties. Go to Start, Settings, Devices, Devices and Printers and right-click the name of your monitor from the menu. 2. 3. 4. 5. 6. 7. Select Properties from the menu. Click the Hardware tab. Click Generic PnP Monitor, and then the Properties button. Click the Driver tab and the Update Driver button. Insert the BenQ LCD Monitor CD-ROM into a CD drive on the computer.
How to install on Windows 8 system (selected models only) 1. Open Display Properties. Move the cursor to the lower-right of the screen or press the Windows + C buttons on the keyboard to bring up the Charm bar. Go to Settings, Control Panel, Devices and Printers and right-click the name of your monitor from the menu. Alternatively, right-click the desktop and select Personalize, Display, Devices and Printers, and right-click the name of your monitor from the menu. 2. 3. 4. 5. 6. 7.
How to install on Windows 7 system 1. Open Display Properties. Go to Start, Control Panel, Hardware and Sound, Devices and Printers and right-click the name of your monitor from the menu. Alternatively, right-click the desktop and select Personalize, Display, Devices and Printers, and right-click the name of your monitor from the menu. 2. Select Properties from the menu. 3. Click the Hardware tab. 4. Click Generic PnP Monitor, and then the Properties button. 5.
How to adjust your monitor The control panel 1 2 No. Name Description 1. Control keys Accesses the functions or menu items displayed on the screen, right next to each key. 2. Power key Turns the power on or off.
Basic menu operation All OSD (On Screen Display) menus can be accessed by the control keys. You can use the OSD menu to adjust all the settings on your monitor. 1 2 Picture Mode Display Mode Smart Scaling Menu Exit 4 3 Picture Mode Display Mode Smart Scaling Menu Exit 1. Press any of the control keys. 2. The hot key menu is displayed. The top three controls are custom keys and are designated for particular functions. 3. Select Menu to access the main menu. 4.
No. OSD in hot key menu OSD icon in main menu • By default, the key is the hot key for Display Mode. To change the default settings, see Customizing the hot keys on page 32. • For Down/Decrease adjustment. Custom Key 2 Custom Key 3 Function / • By default, the key is the hot key for Smart Scaling. To change the default settings, see Customizing the hot keys on page 32. • Enters sub menus. • Selects menu items. MENU • Activates the main menu. • Returns to the previous menu. Exit Exits OSD menu.
Picture optimization The default picture mode is RTS, which is designed for RTS games. If you prefer other picture modes, go to Picture Advanced and change setting in Picture Mode. The easiest way to obtain an optimal display from an analog (D-Sub) input is to use the Auto Adjustment function. Go to Display and Auto Adjustment to optimize the currently displayed image to the screen.
• Sharpness (see page 37) • Black eQualizer (see page 37) • Gamma (see page 38) • Color Temperature (see page 38) • Hue (see page 38) • Saturation (see page 38) • AMA (see page 38) • Instant Mode (see page 38) • Picture Mode (see page 39) • Display Mode (see page 40) • Dynamic Contrast (see page 40) • Smart Scaling (see page 41) • Smart Focus (see page 41) • Volume (see page 43) • Mute (see page 43) 2. After all settings are done, go to Save Settings and save as one of the game modes. 3.
Navigating the main menu You can use the OSD (On Screen Display) menu to adjust all the settings on your monitor. Press any of the control keys to bring up the hot key menu, and press Menu to access the main menu. See Basic menu operation on page 30 for details. Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear.
Display menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. Mode: Standard Display Auto Adjustment Picture H.Position Picture Advanced V.Postion Save Settings Pixel Clock Audio Phase 50 System 1. Select Menu from the hot key menu. 2. Use 3. Select 4. Use or to select Display.
Item Phase Function Adjusts the pixel clock phase timing to synchronize with the analog input video signal. See also: Picture optimization on page 32. Not applicable to a digital input signal.
Picture menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. Mode: Photo Display Brightness Normal Picture Contrast Bluish Picture Advanced Sharpness Reddish Save Settings Black eQualizer User Mode Audio Gamma System Color Temperature R G B 100 100 100 Hue Saturation 1.
Item Gamma Function Adjusts the tone luminance. The default value is 3 (the standard value for Windows). Color Normal Temperature • Gamma 1 • Gamma 2 • Gamma 3 • Gamma 4 • Gamma 5 Allows video and still photographs to be viewed with natural coloring. This is the factory default color. Bluish Applies a cool tint to the image and is factory pre-set to the PC industry standard white color. Reddish Applies a warm tint to the image and is factory pre-set to the news print standard white color.
Picture Advanced menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear.
Item Function RTS 1 For playing RTS (Real-time strategy) games. RTS 2 For playing DOTA2 games. Gamer1 Applies customized display settings. Range Gamer2 Gamer3 For details on setting up a game mode, see Setting up your own game mode on page 32. Senseye Demo Displays the preview of screen images under the selected • ON mode from Picture Mode.
Item Function 22"W (16:10) Range Displays the input image as if on a 22"W monitor of 16:10 aspect ratio. 23"W (16:9) Displays the input image as if on a 23"W monitor of 16:9 aspect ratio. Smart Scaling Adjusts the display size to best suit your needs. 0 ~ 100 If the Display Mode is 17", 19" (4:3), 21.5", or 19"W, the last 4 scaling settings (in different resolutions of the input source) will be saved for quick access.
Save Settings menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. Mode: RTS Display Gamer 1 Picture Gamer 2 Picture Advanced Gamer 3 Save Settings Audio System 1. Select Menu from the hot key menu. 2. Use or 3. Select 4. Use to select Save Settings.
Audio menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. Mode: Standard Display Volume Picture Mute Picture Advanced Audio Select 50 Save Settings Audio System 1. Select Menu from the hot key menu. 2. Use 3. Select 4. Use or to select Audio.
System menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. Mode: Standard Display Input D-Sub Picture OSD Settings DVI Picture Advanced Custom Key 1 HDMI Save Settings Custom Key 2 Audio Custom Key 3 System Auto Power Off DDC/CI HDMI Auto Switch 1. Select Menu from the hot key menu. 2.
Item OSD Settings Function Language Range Sets the OSD menu language. • English • Français The language options displayed on your OSD may • Deutsch differ from those shown on the right, depending • Italiano on the product supplied in your region. • Español • Polski • Česky • Magyar • Serbo-croatia • Română • Nederlands • Русский • Svenska • Português •日本語 • 繁體中文 • 简体中文 Display Time Adjusts the display time of the OSD menu. OSD Lock Prevents all the monitor settings from being accidentally changed.
Item Function Range Auto Power Off Sets the time to power off the monitor automatically in power saving mode. • OFF • 10min. • 20min. • 30min. DDC/CI Allows the monitor settings to be set through the software • ON on the PC. • OFF DDC/CI, short for Display Data Channel/Command Interface, which was developed by Video Electronics Standards Association (VESA). DDC/CI capability allows monitor controls to be sent via the software for remote diagnostics.
Troubleshooting Frequently asked questions (FAQ) The image has a faulty coloration. • The default Picture Mode is RTS, which is designed for RTS games. If you prefer other picture modes, go to Picture Advanced and change setting in Picture Mode. • If the image has a yellow, blue or pink appearance, go to Picture and Reset Color, and then choose YES to reset the color settings to the factory defaults.
Faint shadow from the static image displayed is visible on the screen. • Activate the power management function to let your computer and monitor go into a low power "sleep" mode when not actively in use. • Use a screensaver to prevent the occurrence of image retention. Is the prompt on the display illuminated in orange? If the LED is illuminated in orange, the power management mode is active. Press any button on the computer keyboard or move the mouse.
No sound can be heard from the connected external speakers. • Remove your headphone (if the headphone is connected to the monitor). • Check whether the headphone jack is properly connected. • If the external speakers are USB-powered, check whether the USB connection is OK. • Increase the volume (volume may be muted or too low) on the external speakers. Need more help? If your problems remain after checking this manual, please contact your place of purchase or e-mail us at: Support@BenQ.com.
