SW Series LCD Monitor User Manual
Copyright Copyright © 2016 by BenQ Corporation. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of BenQ Corporation.
• It is the sole responsibility of the user if problems (such as data loss and system failure) occurred due to non-factory provided software, parts, and/or non-original accessories. • Please use the original accessories (e.g. power cable) only with the device to avoid possible dangers such as electric shock and fire. • It takes about 30 minutes (under BenQ standard testing condition) for the system to reach to a stable state.
Table of Contents Copyright ......................................................................................................................................2 Getting started .............................................................................................................................5 Getting to know your monitor ................................................................................................7 Front view....................................................................
Getting started When unpacking please check you have the following items. If any are missing or damaged, please contact the place of purchase for a replacement. BenQ LCD Monitor Monitor Stand Monitor Base Quick Start Guide CD-ROM Power Cord (Picture may differ from product supplied for your region.
Video Cable: DP to mini DP Video Cable: HDMI (Optional accessory) USB Cable OSD Controller Shading hood • Available accessories and the pictures shown here may differ from the actual contents and the product supplied for your region. And the package contents may subject to change without prior notice. For cables that are not supplied with your product, you can purchase them separately. • Consider keeping the box and packaging in storage for use in the future when you may need to transport the monitor.
Getting to know your monitor The illustrations in this document are for your reference only and may look different from the appearance of the product supplied for your region. Front view SW24 series SW27 series 1 2 1 2 1. Control buttons 2. Power button Back view 11 3 4 5 6 7 8 9 3. AC power input jack 4. OSD Controller socket 5. Headphone jack 6. DVI-D socket 7. Cable management hole 8. HDMI socket 9. DisplayPort socket 10. USB port (upstream; connecting to the PC) 11.
13 12 14 15 13 16 • Above diagram may vary depending on the model. • Picture may differ from product supplied for your region. 8 Getting to know your monitor 12. Handle 13. Hook (for shading hood installation) 14. USB port x 2 (downstream; connecting to USB devices) 15. SD card slot 16.
Connection The following connection illustrations are for your reference only. For cables that are not supplied with your product, you can purchase them separately. For detailed connection methods, see page 12 - 14. Colorimeter USB peripherals SD card (*) OSD Controller Headphone PC/Notebook *: Requires card reader driver for Windows 8 (8.1) and Windows 10 operating systems. Install the driver from the supplied CD.
How to assemble your monitor hardware • If the computer is turned on you must turn it off before continuing. Do not plug-in or turn-on the power to the monitor until instructed to do so. • The following illustrations are for your reference only. Available input and output jacks may vary depending on the purchased model. 1. Attach the monitor base. Please be careful to prevent damage to the monitor.
Turn the base counterclockwise until you cannot go further. Open Lock Open Open Lock Open Raise the thumbscrew lid ( ) and tighten the thumbscrew as illustrated ( ). Then push the lid back. Carefully put down the stand and the base. Lock Lock Lock Lock 1 Lock 2 Lock Open Lock Open Gently attempt to pull the stand and the base back apart to check that they have properly engaged. Carefully lift the monitor, turn it over and place it upright on its stand on a flat even surface.
You might want to adjust the monitor stand height. See Adjusting the monitor height on page 21 for more information. You should position the monitor and angle the screen to minimize unwanted reflections from other light sources. 2. Connect the PC video cable To Connect the DVI-DL Cable Connect the plug of the DVI-DL cable (at the end without the ferrite filter) to the monitor video socket. Connect the other end of the cable (at the end with the ferrite filter) to the computer video socket.
To Connect the DP Cable Or Connect the plug of the DP cable to the monitor video socket. Connect the other end of the cable to the computer video socket. The video cables included in your package and the socket illustrations on the right may vary depending on the product supplied for your region. 3. Connect the OSD Controller to the monitor. Connect the OSD Controller to the mini USB port (exclusively for OSD Controller connection) on the rear of the monitor.
5. Connect USB devices. Connect the USB cable between the PC and the monitor (via the upstream USB port at the back). This upstream USB port transmits data between the PC and the USB devices connected to the monitor. TV OUT See picture on the right. 6. Connect the memory card. Insert a SD, MMC, or MS memory card following the direction indicated on the card to exchange files. Requires card reader driver for Windows 8 (8.1) and Windows 10 operating systems. Install the driver from the supplied CD.
8. Organize the cables. 9. Connect-to and turn-on the power. Plug the other end of the power cord into a power outlet and turn it on. Picture may differ from product supplied for your region. Turn on the monitor by pressing the power button on the monitor. Turn on the computer too, and follow the instructions in Getting the most from your BenQ monitor on page 26 to install the monitor software. To extend the service life of the product, we recommend that you use your computer's power management function.
How to detach the stand and the base 1. Prepare the monitor and area. Turn off the monitor and the power before unplugging the power cable. Turn off the computer before unplugging the monitor signal cable. Protect the monitor and screen by clearing a flat open area on your desk and placing a soft item like a towel on the desk for padding, before laying the screen face down on a flat clean padded surface. Please be careful to prevent damage to the monitor.
And then detach the base from the stand. Open Open Lock Lock 3. Remove the monitor stand. While pressing and holding the VESA mount release button ( and ).
Installing shading hood (optional step) • To prevent glare or most of unwanted reflections from other light sources off your screen, you can install the shading hood. • Please be careful to prevent damage to the shading hood and the monitor. Different pieces of shading hood are well-designed and can fit into your monitor properly. Do not use excessive force when installing the shading hood to avoid possible damage. 1. Prepare for the shading hood installation.
4. Install the right part of shading hood. b d 5. Attach to the right side of the monitor. Align the L shape bar on the hood with the one on the right side of the monitor, and press down the hood to fix it firmly. 2 1 Align the velcro inside the hood with the one on the top of the monitor. 6. Install the piece e .
7. If you intend to calibrate the display’s color by a colorimeter, slide the piece e down so the colorimeter can be installed. Follow the instruction manuals of the colorimeter you purchased and the provided software to complete the installation and calibration process.
Adjusting the monitor height 1. To adjust the monitor height, hold both the left and the right sides of the monitor to lower the monitor or lift it up to the desired height. 2. On the monitor stand is an adjustment scale that helps keep track of your preferred monitor height. Move the marker on the scale to the monitor stand height just set.
Viewing angle adjustment You may position the screen to the desired angle with the monitor tilt, swivel, and height adjustment functions. Refer to the product specifications for details. Tilting the monitor Tilt the monitor gently. The scale on top of the column helps keep track of your preferred tilt angle. Swiveling the monitor Turn the monitor to the left or right as desired.
Rotating the monitor 1. Pivot the display. Before rotating the monitor with a portrait viewing orientation, the display has to be rotated 90 degrees. Right-click the desktop and select Screen resolution from the popup menu. Select Portrait in Orientation, and apply the setting. Depending on the operating system on your PC, different procedures should be followed to adjust the screen orientation. Refer to the help document of your operating system for details. 2. Pivot the OSD menu.
5. Adjust the monitor to the desired viewing angle. See Viewing angle adjustment on page 22 for more information.
Using the monitor wall mounting kit The back of your LCD monitor has a VESA standard mount with 100mm pattern, allowing the installation of a wall mount bracket. Before starting to install a monitor wall mounting kit, please read the precautions carefully. Precautions • Install your monitor and monitor mounting kit on a wall with flat surface. • Ensure that the wall material and the standard wall mount bracket (purchased separately) are stable enough to support the weight of the monitor.
Getting the most from your BenQ monitor To gain the most benefit from your new BenQ LCD monitor, you should install the custom BenQ LCD Monitor driver software as provided on the BenQ LCD Monitor CD-ROM. The circumstances under which you connect and install your BenQ LCD Monitor will determine which process you need to follow to successfully install the BenQ LCD Monitor driver software.
How to install the monitor on a new computer This instruction details the procedure for selecting and installing the BenQ LCD Monitor driver software on a new computer which has never had a monitor driver installed before. This instruction is only suitable for a computer which has never been used before, and for which the BenQ LCD Monitor is the first ever monitor to be connected to it.
How to upgrade the monitor on an existing computer This instruction details the procedure for manually updating the existing monitor driver software on your Microsoft Windows computer. It is currently tested as compatible for Mac OS, Windows 10, Windows 8 (8.1), and Windows 7 Operating System (OS).
How to install on Windows 10 system (selected models only) 1. Open Display Properties. Go to Start, Settings, Devices, Devices and Printers and right-click the name of your monitor from the menu. 2. 3. 4. 5. 6. 7. Select Properties from the menu. Click the Hardware tab. Click Generic PnP Monitor, and then the Properties button. Click the Driver tab and the Update Driver button. Insert the BenQ LCD Monitor CD-ROM into a CD drive on the computer.
How to install on Windows 8 (8.1) system 1. Open Display Properties. Move the cursor to the lower-right of the screen or press the Windows + C buttons on the keyboard to bring up the Charm bar. Go to Settings, Control Panel, Devices and Printers and right-click the name of your monitor from the menu. Alternatively, right-click the desktop and select Personalize, Display, Devices and Printers, and right-click the name of your monitor from the menu. 2. 3. 4. 5. 6. 7. Select Properties from the menu.
How to install on Windows 7 system 1. Open Display Properties. Go to Start, Control Panel, Hardware and Sound, Devices and Printers and right-click the name of your monitor from the menu. Alternatively, right-click the desktop and select Personalize, Display, Devices and Printers, and right-click the name of your monitor from the menu. 2. Select Properties from the menu. 3. Click the Hardware tab. 4. Click Generic PnP Monitor, and then the Properties button. 5.
How to adjust your monitor The control panel 1 No. 32 Name 2 Description 1. Control keys Accesses the functions or menu items displayed on the screen, right next to each key. 2. Power key Turns the power on or off.
OSD Controller Apart from the control keys, OSD Controller also provides a quick way to control and access the OSD menus. You need to connect the OSD Controller to your monitor prior to use. Follow the instructions in Connect the OSD Controller to the monitor. on page 13. 1 2 3 4 5 6 No. 1. Name Controller Key 1 Description • Press to switch to Adobe RGB (Picture Mode). • Press and hold for 5 seconds to bring up a list of options, select another feature of setup menu by pressing confirm with 2.
No. 5. Name Description Navigation buttons • : For Up/Increase adjustment. ( • : For Down/Decrease adjustment. • : Enters sub menus. • : Returns to the previous menu. / / / ) 6. OK key ( ) • Activates the hot key menu. • Selects menu items. OSD Controller is designed for BenQ LCD Monitor exclusively and is available for compatible models only. Do not connect it to other devices with mini USB ports.
Basic menu operation All OSD (On Screen Display) menus can be accessed by the control keys. You can use the OSD menu to adjust all the settings on your monitor. 1 2 1 4 2 3 4 5 3 1. Press any of the control keys. 2. The hot key menu is displayed. The left three controls are custom keys and are designated for particular functions. 3. Select (Menu) to access the main menu. 4. In the main menu, follow the icons next to the control keys to make adjustments or selection.
No. OSD in hot key menu OSD icon in main menu Function • By default, the key is the hot key for Color Mode. To change the default settings, see Customizing the hot keys on page 37. • For Down/Decrease adjustment. 2 Custom Key 2 3 Custom Key 3 4 Menu • Activates the main menu. • Returns to the previous menu. 5 Exit Exits OSD menu. / • By default, the key is the hot key for Brightness. To change the default settings, see Customizing the hot keys on page 37. • Enters sub menus.
Customizing the hot keys The left 3 control keys (also called custom keys) perform as hot keys to provide direct access to pre-defined functions. You can change the default setting and designate different functions for these keys. 1. Press any of the control keys to bring up the hot key menu, and press (Menu) to access the main menu. 2. Go to System. 3. Select the custom key you want to change. 4. In the sub menu, select a function that can be accessed by this key.
Navigating the main menu You can use the OSD (On Screen Display) menu to adjust all the settings on your monitor. Press any of the control keys to bring up the hot key menu, and press main menu. See Basic menu operation on page 35 for details. (Menu) to access the Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear.
Display menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu. Mode: Adobe RGB Display Input Color Adjustment Aspect Ratio System 1. Select 2. Use 3. Select 4. Use (Menu) from the hot key menu.
Item Function 1:1 Displays the input image in its native resolution without scaling. (The following items are available on SW2700PT only.) 17" (4:3) Displays the input image as if on a 17" monitor of 4:3 aspect ratio. 19" (4:3) Displays the input image as if on a 19" monitor of 4:3 aspect ratio. 19" (5:4) Displays the input image as if on a 19" monitor of 5:4 aspect ratio. 19"W (16:10) Displays the input image as if on a 19"W monitor of 16:10 aspect ratio. 21.
Color Adjustment menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu. Mode: Adobe RGB Display Color Mode Color Adjustment Brightness System Contrast Brightness 80 Sharpness Color Temp.
Item Function Range For better color matching representation with (SW2700PT Standard Rec. 709. only) Rec. 709 DCI-P3 For better color matching representation with (SW2700PT Standard DCI-P3. only) Photo For viewing still images. Low Blue Light Decreases the blue light emitted from the display to reduce the risk of blue light exposure to your eyes. The value for each Low Blue Light mode indicates how much blue light is decreased compared with the Standard mode.
Item Function Color Temp. 5000K 6500K 9300K Range Applies a color tint (cool or warm) to the image. Color temperature is measured in K (Kelvin) degrees. The display becomes reddish if the color temperature is low, and becomes bluish if the color temperature is high. Some color gradations may not be displayed well if this the setting has been adjusted. • R Gain can be altered to change the color tint of the image.
Item Saturation Function Adjusts the purity degree of colors. Some color gradations may not be displayed well if this the setting has been adjusted. Range •R •G •B •C •M •Y Black Level Adjusts the luminance of the dark areas in an image. 0~10 Save Color Settings Saves a new set of customized color settings. • Custom Mode 1 • Custom Mode 2 Reset Color 44 Resets the custom color settings to the factory defaults.
Available menu options for each Color Mode Depending on the Color Mode you just set, the available options for color adjustment may vary. Color modes and the available display options are as follows: Color Mode Adobe RGB B+W Rec. 709 V V V V V V V V V V V V V V Setting Standard Brightness V V Contrast V Sharpness V sRGB DCI-P3 Photo Low Blue Light Calibration Custom V N/A V V V N/A V V V V V V Color Temp.
System menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu. Mode: AdobeRGB Display OSD Settings Color Adjustment HDMI RGB PC Range Display Time 10 sec. System Audio 15 sec. Language OSD Lock 5 sec.
Item OSD Settings Function Language Range Sets the OSD menu language. • English • Français The language options displayed on your OSD may • Deutsch differ from those shown on the right, depending • Italiano on the product supplied in your region. • Español • Polski • Česky • Magyar • SiCG/BiH/CRO • Română • Nederlands • Русский • Svenska • Português •日本語 • 繁體中文 • 简体中文 Display Time Adjusts the display time of the OSD menu. OSD Lock Prevents all the monitor settings from being accidentally changed.
Item Function Range Auto Power Off Sets the time to power off the monitor automatically in power saving mode. • OFF Auto Pivot Sets to rotate the OSD menu with the monitor. • ON • OFF Resolution Notice Sets whether to display the resolution notice of the recommended resolution when a new input source is detected by the monitor. • ON • OFF Custom Key Sets the function to be accessed by custom key 1. 1 Custom Key Sets the function to be accessed by custom key 2.
Item Information Function Displays the current monitor property settings. Range • Input • Current Resolution • Optimum Resolution (best with the monitor) • Model Name Reset All Resets all mode, color and geometry settings to the factory default values.
Troubleshooting Frequently asked questions (FAQ) The image is blurred. Read the instructions on the link "Adjusting the Screen Resolution" on the CD, and then select the correct resolution, refresh rate and make adjustments based on these instructions. Does the blurring only occur at resolutions lower than the native (maximum) resolution? Read the instructions on the link "Adjusting the Screen Resolution" on the CD. Select the native resolution. Pixel errors can be seen.
The LED indicator is white or orange. • If the LED lights up in solid white, the monitor is powered on. • If the LED is illuminated in white and there is a message Out of Range on the screen, this means you are using a display mode that this monitor does not support, please change the setting to one of the supported mode. Please read the "Preset display modes" section from the link "Adjusting the Screen Resolution". • If the LED is illuminated in orange, the power management mode is active.
