LCD Monitor User Manual T420 TL550 T650
Disclaimer BenQ Corporation makes no representations or warranties, either expressed or implied, with respect to the contents of this document. BenQ Corporation reserves the right to revise this publication and to make changes from time to time in the contents thereof without obligation to notify any person of such revision or changes. Copyright Copyright 2011 BenQ Corporation. All rights reserved.
Table of Contents Disclaimer.............................................................................. Copyright............................................................................... Safety warnings and precautions ...................................... Important safety instructions............................................ 2 2 5 6 Notes on the LCD panel of this display..................................... 6 Safety notice for remote control................................................
Sound menu................................................................................. 33 Option menu ................................................................................ 34 Setting menu................................................................................ 36 Product information.......................................................... 38 Specifications.................................................................................. Supported input signal resolution .........
Safety warnings and precautions 5 Safety warnings and precautions The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the presence of uninsulated "dangerous voltage" within the product's enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.
Important safety instructions Important safety instructions 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. Read these instructions. Keep these instructions. Heed all warnings. Follow all instructions. Do not use this apparatus near water. Clean only with dry cloth. Do not block any ventilation openings. Install in accordance with the manufacturer's instructions. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
Important safety instructions 7 screen as visible fixed lines and shades. To avoid such damage to the screen, avoid displaying still images (like On-Screen Display menus, TV station logos, fixed/inactive text or icons) for more than two hours. Change the aspect ratio from time to time. Fill the entire screen with the image and eliminate the black bars whenever possible.
Package contents Package contents Open the sales package and check the contents. If any item is missing or damaged, please contact your dealer immediately. YPbPr LCD display Power cord Mini D-Sub (15pin) cable Remote control T420 / TL550 / T650 LCD Monitor Quick Start Guide 1. 2. 3. 4. 5. 200mm (7.87") 400mm (15.75") 200mm (7.87") 200mm (7.87") Model: T420 200mm (7.87") 400mm (15.75") Model: TL550 400mm (15.75") Model: T650 200mm (7.87") 200mm (7.87") 400mm (15.
Parts of the display and their functions Parts of the display and their functions Front panel No. 1 Name Description • Receives command signals from the remote control. Remote control sensor / • Detects ambient lighting conditions around the display and adjusts screen brightness automatically when the Ambient Ambient light sensor / Light Sensor function is activated. Power indicator • Indicates the operating status of the display: - Lights up green when the power is turned on.
Parts of the display and their functions Input/output terminals 13 8 1 No. 2 3 4 Name 2 AUDIO IN (AUDIO1) AUDIO OUT (R/L) 3 SPEAKERS (R/L) 4 5 AUDIO IN (AUDIO2/AUDIO3) VIDEO IN (HDMI) 6 VIDEO IN (DVI-D) 7 VGA IN 8 VGA OUT 9 RS232C IN/OUT 10 12 VIDEO IN (COMPONENT) VIDEO IN (SVIDEO) VIDEO IN 13 VIDEO OUT 14 15 AC SWITCH ON/ OFF AC IN 16 AC OUT 1 11 5 6 7 9 10 11 12 14 15 16 Description Receives audio signals from an external device (such as a computer).
Parts of the display and their functions Remote control 6 INFO Shows the current input source and resolution. 1 9 7 VGA Selects the VGA input source. 8 2 DVI Selects the DVI input source. 10 3 11 4 9 10 12 5 13 6 14 7 Power Turns on the display or puts it in standby mode. EXIT Returns to a previous menu or closes the OSD menu. 11 ENTER 15 Confirms your selection or save changes. 16 / VOL+ • Scrolls through settings and options in the OSD menu. • Turns up the volume.
Parts of the display and their functions Using the remote control Installing remote control batteries 1. Open the remote control battery compartment cover. 2. Insert the supplied batteries ensuring that the positive and negative marked battery terminals match the (+) and (-) marks in the battery compartment. The supplied batteries are provided for your convenience so that you can operate the display straight away. You should replace them as soon as possible. 3. Refit the battery compartment cover.
Setting up the display 13 Setting up the display Mounting the display You can install the display on a vertical surface with a suitable wall mounting bracket or on a horizontal surface with the optional desktop stands. Please pay attention to the following notes during installation: • This display should be installed by at least two adult persons. Attempting to install this display by only one person may result in danger and injuries. • Refer the installation to qualified technicians.
Setting up the display 5. Install the wall mounting bracket on the display and attach the display to the wall according to the mounting bracket’s instructions. The length of the screw should exceed the thickness of the wall mounting bracket by at least 10 mm. Make sure that all screws are tightened and secured properly. (Recommended torque: 470 635N•cm). The mounting means should be strong enough to bear the weight of the display (about 28 kg without the stands).
Setting up the display 3. Use the screws and a suitable screwdriver to secure the stands on the display.
Setting up the display Connecting audio/video signals Pay attention to the following notes when you connect cables: • Please turn off all devices. • Familiarize yourself with the audio/video ports on the display and the devices you want to use. Be aware that incorrect connections may adversely affect picture quality. • Do not remove cables from the ports by pulling the cable itself. Always grasp and pull the connectors at the end of the cable.
Setting up the display 4. To view images from this input, press the VGA button on the remote control. Second display Mini D-Sub (15-pin) cable First display Mini D-Sub (15-pin) cable Audio cable Computer The audio cable is not supplied and should be purchased separately.
Setting up the display Connecting the digital input 1. Connect the VIDEO IN (DVI-D) jack on the display to the DVI-D output jack on a computer using a DVI-D cable. If the computer has an HDMI output jack, connect the computer’s HDMI output jack to the VIDEO IN (HDMI) input jack on the display using an HDMI cable or a DVI-D to HDMI conversion cable. 2. Connect the computer’s audio output jack to the AUDIO IN (AUDIO1) jack on the display using a suitable audio cable. 3.
Setting up the display Connecting the YPbPr component video input 1. Connect the VIDEO IN (COMPONENT) jacks on the display to the component output jacks on an A/V device (such as a VCR or DVD player) using a component video cable. 2. Connect the DVD player’s audio output jacks to the AUDIO IN (AUDIO2 or AUDIO3) jacks on the display using a suitable audio cable. 3. To view video image from this input, press the YPbPr button on the remote control.
Setting up the display Connecting the AV and S-Video inputs 1. Connect the VIDEO IN (S-VIDEO) or VIDEO IN jack on the display to the output jack on an A/V device (such as a VCR) using an appropriate video cable. 2. Connect the VCR’s audio output jacks to the AUDIO IN (AUDIO2 or AUDIO3) jacks on the display using a suitable audio cable. 3. If a second display is used, connect the VIDEO-OUT jack on the first display to the VIDEO IN jack on the second display using an AV cable.
Setting up the display 21 Connecting external speakers The built-in amplifier on the display allows you to output audio signals through external speakers. Connect external speakers to the SPEAKERS (R/L) jacks on the display. External speakers You can use the remote control or the control panel on the display to adjust the volume.
Setting up the display Connecting multiple displays With the RS232C IN/OUT interfaces, you can connect multiple displays serially (daisy chain) to a computer for management. The number of displays you can connect serially depends on the resolution of the input signal you use. RS-232C cable RS-232C cable Computer RS-232C cable This function requires an RS-232C port equipped computer with the display management software installed.
Setting up the display 23 Connecting the touch module Connect the USB cable on the display to a computer. The touch module supports easy Plug-and-Play operations. There is no need to install additional drivers on the computer. Connecting power 1. Plug one end of the power cord into the AC IN jack on the display and the other end into an appropriate power outlet (if the outlet is switched, turn on the switch). 2. Press the power switch to turn on the main power.
Using the touch screen Using the touch screen You can use the optical touch screen to control your operating system. The touch screen can emulate basic mouse functions and supports multi-touch functions for Windows 7*. The following table shows a list of gestures you can use on the touch screen. • Ensure that you have installed the USB cable on the display to a computer. • *Multi-touch functions are only supported by Windows 7 - Home Premium, Professional, Enterprise and Ultimate versions.
Using the touch screen OS functions Gesture actions For Windows Vista and Windows 7 Selection Drag one finger left or right. Pan up / Pan down / Back / Forward Quickly drag your finger (Flick) in a desired direction. Multi-touch functions For Windows 7 - Home Premium, Professional, Enterprise and Ultimate versions Right-click 1. Press on the target. 2. Tap the screen with another finger. 3. Release the second finger. Scrolling Drag one or two fingers up or down.
Using the touch screen OS functions Gesture actions Supported by specific applications • Move two fingers in opposing directions. • Use one finger to pivot around another. Supported by specific applications Tap two fingers simultaneously. The target should be the midpoint between the fingers. For Windows XP, Windows Vista and Windows 7 Wakeup from Windows Press and hold for 4 seconds.
Using the touch screen 27 Calibrating the touch screen • The function described in this section only applies to Windows 7 - Home Premium, Professional, Enterprise and Ultimate versions. • Ensure that you have installed the USB cable on the display to a computer. You can calibrate the touch screen to use it more efficiently. To adjust calibration: 1. In Windows, tap the Start button and then Control Panel. In the search box, type Tablet PC Settings and tap Tablet PC Settings from the result list. 2.
Basic operations Basic operations Turning the display on or off To turn on or off the display, press the power button on the display’s control panel or on the remote control. • The display’s standby mode still consumes power. To completely cut off power supply, disconnect the power cord from the power outlet. • The display follows the VESA approved DPM Power Management function.
The OSD (On-Screen Display) menu The OSD (On-Screen Display) menu OSD menu overview Menu name Picture Sound Option Setting Options/functions • Picture Mode • Contrast • Brightness • Color • Tint • Sharpness • Backlight • DCR • Color Temp • Input Resolution • Volume • Mute • Audio Source • Speaker • Aspect ratio • PIP • Video Source • Auto Adjustment • Clock Frequency • Phase • H Position • V Position • Ambient Light Sensor • Auto Detection • Touch Feature • Language • Overscan • Schedule • Display Wa
The OSD (On-Screen Display) menu Operations in the OSD menu Using the control panel buttons Using the remote control 1. Press MENU to open the OSD menu. 1. Press MENU to open the OSD menu. ENTER VIDEO SOURCE 2. In the OSD menu, press or to select an item. 2. Press or to select an item. ENTER VIDEO SOURCE 3. Press ENTER/VIDEO SOURCE to confirm selections. 3. Press ENTER to confirm selections. ENTER TER VIDEO SOURCE 4.
The OSD (On-Screen Display) menu 31 Picture menu Picture Picture Mode Contrast Brightness Color Tint Sharpness Backlight DCR Color Temp Input Resolution :Move Name Picture Mode Contrast Brightness Color Tint Sharpness Backlight ENTER :Input Standard 88 43 55 50 5 5 OFF 9300 K Auto EXIT :Exit Description Sets the display mode. Adjusts the image contrast when Picture Mode is set to User. Adjusts the image brightness when Picture Mode is set to User.
The OSD (On-Screen Display) menu Adjusting the brightness 1. Set the brightness to the lowest level. Gradually increase the brightness level until you reach the point where the details in the dark areas of the image can be seen clearly. Do not further increase the brightness level to avoid the black areas from looking grayish.
The OSD (On-Screen Display) menu Sound menu Sound Volume Mute Audio Source Speaker :Move Name Volume Mute Audio Source 8 OFF Audio 1 ENTER :Input EXIT :Exit Description Adjusts the volume. Turns the mute function on or off. Sets the audio input source. Audio 1 Audio 2 HDMI Audio 3 Speaker Sets the audio source. External: Selects the audio output source from SPEAKERS (R/L) on the rear connector panel. Line-Out: Selects the audio output source from AUDIO OUT (R/ L) on the rear connector panel.
The OSD (On-Screen Display) menu Option menu Option :Move Name Aspect ratio PIP Video Source Auto Adjustment Clock Frequency Phase H Position V Position Ambient Light Sensor Auto Detection Touch Feature ENTER :Input Full YPbPr 16 22 OFF ON OFF EXIT :Exit Description Displays the input image in its original aspect ratio (Original) or forces the display to fill the input image on the entire display area (Full). PIP • ON/OFF: Turns on or off the PIP function.
The OSD (On-Screen Display) menu Touch Feature 35 When turned on, Input Resolution, Aspect ratio, PIP, Clock Frequency, Phase, H Position, V Position, Overscan and Display Wall will be disabled to optimize touch performance. This feature is only available for VGA, DVI and HDMI inputs. The adjustment of the Clock Frequency, Phase, H Position and V Position settings is only required when the Auto Adjustment function does not work perfectly on certain input signals.
The OSD (On-Screen Display) menu Setting menu Setting Language Overscan Schedule Display Wall Power Save Set Monitor ID Image Retention Auto Adjustment Advanced :Move Name Language Overscan Schedule ENTER :Input English ON 1 ON ON EXIT :Exit Description Sets your preferred language for the OSD menu. Turns the HDMI overscan function on or off. • Date and Time: Sets the current date and time.
The OSD (On-Screen Display) menu 37 Power Save Sets the display to enter the power saving mode when there is no signal detected. • Eco: All source can enter the power saving mode, but only a VGA signal can wake up the display or you have to press the power button to wake up the display when other source is connected. • Standard: All source can enter the power saving mode and wake up the display. • Off: If no source is detected, the backlight will continue on.
Product information Product information Specifications Item Specifications Active area (H x V mm) Pixel pitch (mm) Native resolution (pixels) LCD panel Touch Glass Input Output Audio Power Environment Brightness (cd/m2) (typical) Contrast (typical) Response time (ms) (typical) Technology Resolution Capacity Accuracy Touch Output PC Tempered glass Computer Video Audio Control Computer Video Speaker Audio Control Audio W (Amp) Internal speaker Supply Consumption Max.
Product information Item 39 Specifications T650 Active area (H x V mm) Pixel pitch (mm) Native resolution (pixels) LCD panel Touch Glass Input Output Audio Power Environment Mechanical 2 Brightness (cd/m ) (typical) Contrast (typical) Response time (ms) (typical) Technology Resolution Capacity Accuracy Touch Output PC Tempered glass Computer Video Audio Control Computer Video Speaker Audio Control Audio W (Amp) 1428.48 x 803.52 0.
Product information Supported input signal resolution Input source Resolution AV 640 x 480 @ 60Hz 640 x 480 @ 72Hz 640 x 480 @ 75Hz 720 x 400 @ 70Hz 800 x 600 @ 60Hz 800 x 600 @ 75Hz 1024 x 768 @ 60Hz 1024 x 768 @ 75Hz 1280 x 768 @ 60Hz 1280 x 960 @ 60Hz 1280 x 1024 @ 60Hz 1360 x 768 @ 60Hz 1366 x 768 @ 60Hz 1600 x 1200 @ 60Hz 1920 x 1080 @ 60Hz 576i (50Hz) 480i (60Hz) 480p (60Hz) 576p (50Hz) 720p (50Hz) 720p (60Hz) 1080i (50Hz) 1080i (60Hz) 1080p (50Hz) 1080p (60Hz) • : supported • Blank: not supporte
Product information Supported PIP input signal combination Main picture signal source AV AV S-Video Sub picture signal source VGA YPbPr DVI HDMI S-Video VGA YPbPr DVI HDMI 41
Product information Supported signal source and resolution in PIP mode • : supported • Blank: not supported Main picture DVI 1920 x 1080 @ 60Hz 1920 x 1080 @ 60Hz 1600 x 1200 @ 60Hz 1600 x 1200 @ 60Hz 1366 x 768 @ 60Hz 1366 x 768 @ 60Hz 1360 x 768 @ 60Hz 1360 x 768 @ 60Hz 1280 x 1024 @ 60Hz 1280 x 1024 @ 60Hz 1280 x 960 @ 60Hz 1280 x 960 @ 60Hz 1280 x 768 @ 60Hz 1280 x 768 @ 60Hz 1024 x 768 @ 60Hz VGA 1024 x 768 @ 75Hz 1024 x 768 @ 75Hz 800 x 600 @ 75Hz 1024 x 768 @ 60Hz 800 x 600 @
Product information 43 Main picture VGA 1366 x 768 @ 60Hz 1600 x 1200 @ 60Hz 1920 x 1080 @ 60Hz 1920 x 1080 @ 60Hz 1360 x 768 @ 60Hz 1600 x 1200 @ 60Hz 1280 x 1024 @ 60Hz 1366 x 768 @ 60Hz 1280 x 960 @ 60Hz 1360 x 768 @ 60Hz 1280 x 768 @ 60Hz 1280 x 1024 @ 60Hz 1024 x 768 @ 75Hz 1280 x 960 @ 60Hz DVI 1280 x 768 @ 60Hz 1024 x 768 @ 60Hz 1024 x 768 @ 75Hz 800 x 600 @ 75Hz 1024 x 768 @ 60Hz 800 x 600 @ 60Hz 800 x 600 @ 75Hz 720 x 400 @ 70Hz 800 x 600 @ 60Hz 640 x 480 @ 75Hz 720 x 400
Product information Main picture HDMI 1280 x 768 @ 60Hz 1280 x 960 @ 60Hz 1280 x 1024 @ 60Hz 1360 x 768 @ 60Hz 1366 x 768 @ 60Hz 1600 x 1200 @ 60Hz 1920 x 1080 @ 60Hz 576i (50Hz) VGA 1024 x 768 @ 75Hz 480i (60Hz) 1024 x 768 @ 60Hz 480p (60Hz) 800 x 600 @ 75Hz 576p (50Hz) 800 x 600 @ 60Hz 720p (50Hz) 720 x 400 @ 70Hz 720p (60Hz) 640 x 480 @ 75Hz 1080i (50Hz) 640 x 480 @ 72Hz 1080i (60Hz) 640 x 480 @ 60Hz 1080p (50Hz) 1080p (60Hz) Sub picture
Product information 45 Main picture HDMI 1600 x 1200 @ 60Hz 1920 x 1080 @ 60Hz 1920 x 1080 @ 60Hz 1366 x 768 @ 60Hz 1600 x 1200 @ 60Hz 1360 x 768 @ 60Hz 1366 x 768 @ 60Hz 1280 x 1024 @ 60Hz 1360 x 768 @ 60Hz 1280 x 960 @ 60Hz 1280 x 1024 @ 60Hz 1280 x 768 @ 60Hz 1280 x 960 @ 60Hz VGA 1024 x 768 @ 75Hz 1280 x 768 @ 60Hz 1024 x 768 @ 60Hz 1024 x 768 @ 75Hz 800 x 600 @ 75Hz 1024 x 768 @ 60Hz 800 x 600 @ 60Hz 800 x 600 @ 75Hz 720 x 400 @ 70Hz 800 x 600 @ 60Hz 640 x 480 @ 75Hz 720 x 400
Product information Main picture VGA 1366 x 768 @ 60Hz 1600 x 1200 @ 60Hz 1920 x 1080 @ 60Hz 576i (50Hz) 480i (60Hz) 480p (60Hz) 576p (50Hz) 720p (50Hz) 1920 x 1080 @ 60Hz 1360 x 768 @ 60Hz 1600 x 1200 @ 60Hz 1280 x 1024 @ 60Hz 1366 x 768 @ 60Hz 1280 x 960 @ 60Hz 1360 x 768 @ 60Hz HDMI 1280 x 1024 @ 60Hz 1280 x 768 @ 60Hz 1280 x 960 @ 60Hz 1024 x 768 @ 75Hz 1280 x 768 @ 60Hz 1024 x 768 @ 60Hz 1024 x 768 @ 75Hz 800 x 600 @ 75Hz 1024 x 768 @ 60Hz 800 x 600 @ 60Hz 800 x 600 @ 75Hz 720
1920 x 1080 @ 60Hz 1600 x 1200 @ 60Hz 1366 x 768 @ 60Hz 1360 x 768 @ 60Hz 1280 x 1024 @ 60Hz 1280 x 960 @ 60Hz 1280 x 768 @ 60Hz 1024 x 768 @ 75Hz 1024 x 768 @ 60Hz 1080p (60Hz) 800 x 600 @ 75Hz 1080p (50Hz) 800 x 600 @ 60Hz 1080i (50Hz) 720 x 400 @ 70Hz 1080i (60Hz) HD MI 640 x 480 @ 75Hz 720p (60Hz) 640 x 480 @ 72Hz 640 x 480 @ 60Hz Sub picture 47 Product information Main picture VGA
Product information 48 Main picture DVI 1920 x 1080 @ 60Hz 1600 x 1200 @ 60Hz 1366 x 768 @ 60Hz 1360 x 768 @ 60Hz 1280 x 1024 @ 60Hz 1080p (60Hz) 1280 x 960 @ 60Hz 1080p (50Hz) 1280 x 768 @ 60Hz 1080i (60Hz) 1024 x 768 @ 75Hz 1080i (50Hz) 1024 x 768 @ 60Hz YPbP 720p (50Hz) r 720p (60Hz) 800 x 600 @ 75Hz 576p (50Hz) 800 x 600 @ 60Hz 480p (60Hz) 720 x 400 @ 70Hz 480i (60Hz) 640 x 480 @ 75Hz 576i (50Hz) 640 x 480 @ 72Hz 640 x 480 @ 60Hz Sub picture
Product information 49 Main picture YPbPr 1024 x 768 @ 75Hz 1280 x 768 @ 60Hz 1280 x 960 @ 60Hz 1280 x 1024 @ 60Hz 1360 x 768 @ 60Hz 1366 x 768 @ 60Hz 1600 x 1200 @ 60Hz 1920 x 1080 @ 60Hz 576i (50Hz) DVI 480i (60Hz) 1024 x 768 @ 60Hz 480p (60Hz) 800 x 600 @ 75Hz 576p (50Hz) 800 x 600 @ 60Hz 720p (50Hz) 720 x 400 @ 70Hz 720p (60Hz) 640 x 480 @ 75Hz 1080i (50Hz) 640 x 480 @ 72Hz 1080i (60Hz) 640 x 480 @ 60Hz 1080p (50Hz) 1080p (60Hz) Sub picture
Product information Main picture HDMI 1080i (60Hz) 1080p (50Hz) 1080p (60Hz) 576i (50Hz) 1080i (50Hz) 480i (60Hz) 720p (60Hz) 480p (60Hz) 720p (50Hz) 576p (50Hz) YPbPr 720p (50Hz) 576p (50Hz) 720p (60Hz) 480p (60Hz) 1080i (50Hz) 480i (60Hz) 1080i (60Hz) 576i (50Hz) 1080p (50Hz) 1080p (60Hz) Sub picture
Troubleshooting Troubleshooting Problem No picture No sound The computer input image looks strange The control panel buttons do not work Solution Check the following: • Is the display turned on? Check the power indicator of the display. • Is the signal source device turned on? Turn on the device and try again. • Are there any loose cable connections? Make sure that all cables are connected firmly.
Troubleshooting The remote control does • Have you locked the remote control function? Unlock the not work function and try again. • Check for incorrect battery orientation. • Check for dead batteries. • Check your distance and angle from the display. • Check whether remote control is properly being pointed at the display’s remote control sensor window. • Check for any obstacle between the remote control and the remote control sensor window.