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W20000-en.book Page 2 Monday, October 22, 2007 3:35 PM English Table of contents Important safety instructions ..... 3 Overview ...................................... 6 Shipping contents ..................................6 Remote control batteries .......................6 Remote control operation.....................6 Projector features...................................7 Projector exterior view ..........................8 Controls and functions..........................9 Control panel ................
W20000-en.book Page 3 Monday, October 22, 2007 3:35 PM Important safety instructions Your projector is designed and tested to meet the latest standards for safety of information technology equipment. However, to ensure safe use of this product, it is important that you follow the instructions mentioned in this manual and marked on the product. Please read this user manual before you operate 4. Do not place the projector in any of the following environments: your projector.
W20000-en.book English 4 Page 4 Monday, October 22, 2007 3:35 PM 5. Do not block the ventilation holes while the projector is on (even in standby mode): - Do not cover the projector with any item; - Do not place the projector on a blanket, bedding or any other soft surface. 6.
W20000-en.book Page 5 Monday, October 22, 2007 3:35 PM Avoid volatile liquid Do not use volatile liquids, such as insecticide or some 14. When you think service or repair is required, types of cleaner, near the projector. Do not have rubber take the projector only to a suitably qualified or plastic products touching the projector for a long time. They will leave marks on the finish. If cleaning technician. with a chemically treated cloth, be sure to follow the cleaning product’s safety instructions.
W20000-en.book Page 6 Monday, October 22, 2007 3:35 PM English Overview Shipping contents The projector is shipped with the cables required for connection to video equipment. Some of the items may not be available depending on your region of purchase. Please check with your place of purchase. Some of the accessories may vary from region to region. The warranty card and safety manual are only supplied in some specific regions. Please consult your dealer for detailed information.
W20000-en.book Page 7 Monday, October 22, 2007 3:35 PM • Full HD compatible The projector is compatible with Standard Definition TV (SDTV) 480i, 480p, 576i, 576p, and High Definition TV (HDTV) 720p, 1080i and 1080p formats, with the 1080p format providing a true 1:1 image reproduction. • High picture quality The projector provides excellent picture quality due to its high resolution, excellent home theater brightness, super high contrast ratio, vivid color and rich gray-scale reproduction.
W20000-en.book Page 8 Monday, October 22, 2007 3:35 PM English Projector exterior view Front and upper side view 1 2 W 20 00 0 3 4 1. 2. 3. 4. 5. 6. Rear IR sensor Control panel (See "Control panel" on page 9 for details.) Dust filter grill (cool air intake) Front IR sensor Vent (heated air exhaust) Projection lens 7. 8. 9.
W20000-en.book Page 9 Monday, October 22, 2007 3:35 PM Control panel 7. 3 4 5 7 6 7 9 6 8 10 11 13 1 2 12 When the on-screen menu is activated, moves the selection to the left or right. 8. MENU button Performs the same action as MENU on the remote control. Toggles the On-Screen Display (OSD) menu on and off. See "Using the menus" on page 20. 9. POWER button Performs the same action as POWER on the remote control. Toggles the projector between standby and on.
W20000-en.book Page 10 Monday, October 22, 2007 3:35 PM English Remote control 7. Arrow buttons (Left , Up , Right , Down ) Moves the current On-Screen Display (OSD) menu selection in the direction of the arrow being pressed when the OSD menu is activated. See "Using the menus" on page 20 for details. Adjusts the motorised vertical lens by moving the image upwards or downwards on the screen in relation to the orientation of the projector.
W20000-en.book Page 11 Monday, October 22, 2007 3:35 PM English Positioning your projector Choosing a location Your projector is designed to be installed in one of four possible installation locations: 1. Floor in front of screen; 2. Ceiling in front of screen; 3. Floor at rear of screen; or 4. Ceiling at rear of screen. Your room layout or personal preference will dictate which installation location you select.
W20000-en.book Page 12 Monday, October 22, 2007 3:35 PM English Obtaining a preferred projected image size The distance from the projector lens to the screen, the zoom setting, and the video format each factors in the projected image size. The projector should always be placed horizontally level (like flat on a table), and positioned directly perpendicular (90° right-angle square) to the horizontal center of the screen.
W20000-en.book Page 13 Monday, October 22, 2007 3:35 PM 1. 2. Determine the aspect ratio of your screen, 16:9 or 4:3? Refer to the table and find the closest match to your screen size in the left columns labelled "Screen Dimensions". Using this value, look across this row to the right to find the corresponding average distance from screen value in the column labelled "Average". This is the projection distance. 3.
W20000-en.book Page 14 Monday, October 22, 2007 3:35 PM English Projection dimensions Refer to "Dimensions" on page 49 for the center of lens dimensions of this projector before calculating the appropriate position.
W20000-en.book Page 15 Monday, October 22, 2007 3:35 PM The illustrations and table below are provided for those users who already have 4:3 aspect ratio screens or intend to purchase 4:3 aspect ratio screens to view 16:9 ratio projected images.
W20000-en.book Page 16 Monday, October 22, 2007 3:35 PM English Connecting with video equipment You can connect the projector to any type of video equipment, such as a VCR, DVD player, digital tuner, cable or satellite decoder, video game console or digital camera. You can also connect it to a desktop or laptop PC or Apple Macintosh system. However, it has no built-in speakers and cannot be connected to audio equipment.
W20000-en.book Page 17 Monday, October 22, 2007 3:35 PM English Connecting HDMI devices You should use an HDMI cable when making connection between the projector and HDMI devices. HDMI device: DVD player, digital tuner, etc. From audio output terminals To audio input terminals HDMI Y G/Y B/P B /C B R/P R /C R S-VIDEO P B /C B H P R /C R VIDEO RS-232 V 12V TRIGGER HDMI cable You should also connect the separate audio cable to a suitable audio amplifier.
W20000-en.book Page 18 Monday, October 22, 2007 3:35 PM English Connecting S-Video or video devices From audio output terminals To audio input terminals HDMI Y S-Video cable or G/Y B/P B /C B R/P R /C R S-VIDEO P B /C B H P R /C R V VIDEO RS-232 12V TRIGGER Video cable You need only connect S-Video or composite Video cable from the same device, never both at the same time. You should also connect the separate audio cable to a suitable audio amplifier.
W20000-en.book Page 19 Monday, October 22, 2007 3:35 PM English Using the projector Preparations 1. Plug in and turn all of the connected equipment on. 2. If not already in, plug the supplied power cable into the AC inlet on the rear of the projector and turn on the power switch. 3. Plug the power cable into a wall socket and turn the wall switch on. Turning the projector on Follow the steps below. 1.
W20000-en.book Page 20 Monday, October 22, 2007 3:35 PM English Using the menus The projector is equipped with multilingual On-Screen Display (OSD) menus for making various adjustments and settings. Below is the overview of the OSD menu. Main menu icon Main menu Picture -- Basic Picture Mode Highlight Cinema Load Settings From Sub-menu Brightness + 50 Contrast + 50 Color + 50 Status 0 Tint Sharpness +2 Reset Picture Settings Press EXIT to the previous page or to exit.
W20000-en.book Page 21 Monday, October 22, 2007 3:35 PM Using a security cable lock The projector has to be installed in a safe place to prevent stealing. If not, purchase a lock, like Kensington lock, to secure the projector. You can locate a Kensington lock slot on the rear side of the projector. See item 12 on page 8 for details. A Kensington security cable lock is usually the combination of key(s) and lock. Refer to the lock’s documentation about how to use it.
W20000-en.book Page 22 Monday, October 22, 2007 3:35 PM English Entering the password recall procedure 1. 2. 3. Press and hold PRESET MODE on the projector or PRESET on the remote control for 3 seconds. The projector will display a coded number on the screen. Write down the number and turn off your projector. Seek help from the local BenQ service center to decode the number. You may be required to provide proof of purchase documentation to verify that you are an authorized user of the projector.
W20000-en.book Page 23 Monday, October 22, 2007 3:35 PM English Adjusting the projected image Adjusting the projection angle There are four adjuster feet on the bottom of the projector. These can be used if necessary to change the projection angle. Screw the feet in or out as appropriate to aim and level the projection angle. If the screen and the projector are not perpendicular to each other, the projected image becomes vertical trapezoidal.
W20000-en.book Page 24 Monday, October 22, 2007 3:35 PM English Using the preset and user modes Selecting a preset mode The projector is preset with several pre-defined picture modes so that you can choose one to suit your operating environment and input source picture type. To select a picture mode that suits your need: • Using the remote control 1.
W20000-en.book Page 25 Monday, October 22, 2007 3:35 PM There are three user-definable modes if the current available picture modes are not suitable for your need. You can use one of the picture modes (except the selected User mode) as a starting point and customize the settings. 1. 2. In the Picture -- Basic menu, highlight Picture Mode and press select User 1, User 2, or User 3 mode. Press to highlight Load Settings From.
W20000-en.book Page 26 Monday, October 22, 2007 3:35 PM English Fine-tuning the picture quality No matter what picture mode you have selected, you are able to fine-tune those settings to fit every presentation purpose. Those adjustments will be saved to the preset mode you are at when you exit the OSD menu. Adjusting Brightness Highlight Brightness in the Picture -- Basic menu and adjust the values by pressing / on the projector or remote control. The higher the value, the brighter the picture.
W20000-en.book Page 27 Monday, October 22, 2007 3:35 PM English Advanced picture quality controls There are more advanced functions in the Picture -- Advanced menu to be adjusted to your preference. To save the settings, just press MENU to leave the OSD menu. Setting Black Level Highlight Black Level and press / on the projector or remote control to select 0 IRE or 7.5 IRE. The grayscale video signal is measured in IRE units. In some areas which use NTSC TV standard, the grayscale is measured from 7.
W20000-en.book Page 28 Monday, October 22, 2007 3:35 PM English Setting a preferred color temperature To set a preferred color temperature: 1. Highlight Color Temperature and select User 1, User 2, or User 3 by pressing / on the projector or remote control. 2. Press to highlight Color Temperature User_ Fine Tuning and press ENTER. The Color Temperature User_ Fine Tuning page displays.
W20000-en.book Page 29 Monday, October 22, 2007 3:35 PM This feature utilizes a new color-processing algorithm and system level enhancements to enable higher brightness while providing truer, more vibrant colors in picture. When set to "Off", Brilliant Color is disabled. Picture -- Advanced Black Level 2.4 On 0 EXIT Back / Picture -- Advanced Black Level 0 IRE Clarity Control • Gamma 2.2 Increases the average brightness of the picture. Best for a lit environment, meeting room or family room.
W20000-en.book Page 30 Monday, October 22, 2007 3:35 PM English Selecting the aspect ratio The "aspect ratio" is the ratio of the image width to the image height. Digital TV is usually in 16:9 ratio, which is the default for this projector, and most analog TV signals and DVDs are in 4:3 ratio. With the advent of digital signal processing, digital display devices like this projector can dynamically stretch and scale the image output to a different aspect than that of the image input source.
W20000-en.book Monday, October 22, 2007 3:35 PM Real: This setting displays the image in a one-to-one pixel mapping without alteration or resize in the centre of the projection. This is most suitable for use with PC and RGBHD source inputs. The black portions are inactive areas and the white portions are active areas. English 5. Page 31 4:3 picture OSD menus can be displayed on those unused black areas.
W20000-en.book Page 32 Monday, October 22, 2007 3:35 PM English Displaying more than one image source simultaneously Your projector is capable of displaying pictures simultaneously from two input sources, which can be used to enhance your presentation in an interesting way. Ensure the signals you want to display are correctly connected to the projector.
W20000-en.book Page 33 Monday, October 22, 2007 3:35 PM In addition to selecting the projector preset startup screen from among BenQ logo or Blue screen, you can make your own startup screen that is a picture projected from your computer or video source. To create your own startup screen, project the picture you want to use as your startup screen from either a computer or video source. The rest steps are as follows. • Using the OSD menu 1.
W20000-en.book Page 34 Monday, October 22, 2007 3:35 PM English Turning the power off To turn the projector off, press POWER ( ) on the projector or remote control and a warning message appears. Press POWER again. • The Power indicator light flashes orange and the fans run for about two minutes to cool the lamp. The projector will not respond to any commands until the cooling process is complete.
W20000-en.book Page 35 Monday, October 22, 2007 3:35 PM English On-Screen Display (OSD) menus On-Screen Display (OSD) structure Please note that the on-screen display (OSD) menus vary according to the signal type selected.
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W20000-en.book Page 37 Monday, October 22, 2007 3:35 PM FUNCTION (default setting/value) Picture Mode (Cinema) Load Settings From Brightness (depends on the selected input source) Contrast (depends on the selected input source) Color (depends on the selected input source) Tint (depends on the selected input source) Sharpness (depends on the selected input source) DESCRIPTION Pre-defined picture modes are provided so you can optimize your projector picture set-up to suit your program type.
W20000-en.book Page 38 Monday, October 22, 2007 3:35 PM English IRIS See "Adjusting contrast ratio via IRIS" on page 29 for details. Lens Shift See "Shifting the projection lens vertically" on page 12 for details.
W20000-en.book Page 39 Monday, October 22, 2007 3:35 PM Menu Settings English Menu Display Time (15 sec) Sets the length of time the OSD will remain active after your last key press. The range is from 5 to 30 seconds in 5-second increments. Menu Position (Center) Input Source Auto Source Search (Off) Sets the On-Screen Display (OSD) menu position. Selects an input source to be projected. See "Selecting an input source" on page 19 for details.
W20000-en.book Page 40 Monday, October 22, 2007 3:35 PM English The ISF calibration menu is password protected and only accessible by authorized ISF calibrators. The ISF (Imaging Science Foundation) has developed carefully crafted, industry-recognized standards for optimal video performance and has implemented a training program for technicians and installers to use these standards to obtain optimal picture quality from BenQ video display devices.
W20000-en.book Page 41 Monday, October 22, 2007 3:35 PM English Additional information Care of the projector Your projector needs little maintenance. The only thing you have to do on a regular basis is keep the lens clean and clean or replace the air filter. Never remove any parts of the projector except the lamp or the air filter. Contact your dealer or local BenQ Customer Service Centre if the projector fails to operate as expected.
W20000-en.book Page 42 Monday, October 22, 2007 3:35 PM English To clean the filter 1. Shut down the projector if turned on and wait 5. until the fans stop running. 2. Release the bottom edge of the filter cover (right side of projector) by gently pulling the tabs on the lower ends of the panel (as illustrated). Remove the filter cover by gently lifting the loosened cover vertically upwards and then away from the projector body.
W20000-en.book Page 43 Monday, October 22, 2007 3:35 PM English Lamp information Getting to know the lamp hour When the projector is in operation, the duration (in hours) of lamp usage is automatically calculated by the built-in timer. The method of calculating the equivalent lamp hour is as follows: Equivalent lamp hour = 1 (hours used in Whisper mode) + 3/2 (hours used in Normal mode) See "Setting Lamp Power as Whisper" below for more information on Whisper mode.
W20000-en.book Page 44 Monday, October 22, 2007 3:35 PM English Timing of replacing the lamp When the Lamp indicator lights up red or a message appears suggesting it is time to replace the lamp, please install a new lamp or consult your dealer. An old lamp may cause a malfunction in the projector and in some instances the lamp may explode. The Lamp indicator light and Temperature warning light will light up if the lamp becomes too hot. Turn the power off and let the projector cool for 45 minutes.
W20000-en.book Page 45 Monday, October 22, 2007 3:35 PM Turn the power off and disconnect the projector 5. from the wall socket. Turn off all connected equipment and disconnect all other cables. See "Turning the power off " on page 34 for details. 2. Slightly lift the projector up. Loosen the screws on the lamp cover (located on the left side). 3. Remove the lamp cover. Slowly pull the lamp out of the projector. English 1.
W20000-en.book Page 46 Monday, October 22, 2007 3:35 PM English Resetting the lamp timer Do not reset the lamp timer if the lamp has not been replaced as this could cause damage. 1. 2. 3. After the startup logo, press MENU and then press / until the Advanced Setup menu is highlighted. Press to highlight Lamp and press ENTER. The Lamp page displays. Highlight Reset Lamp Timer and press ENTER. A warning message displays asking if you want to reset the lamp timer. Highlight Reset and press ENTER.
W20000-en.book Page 47 Monday, October 22, 2007 3:35 PM There are three indicators which show the status of the projector. Check the following for information about the indicator lights. If there is anything wrong, turn the projector off and contact your dealer. When the projector is in a normal state, ...
W20000-en.book Page 48 Monday, October 22, 2007 3:35 PM English Troubleshooting Problem Cause There is no power from the power cable. The projector does not The power switch is not in the on turn on. position. Attempting to turn the projector on again during the cooling process. The lamp cover is not securely attached. No picture. Image is unstable. Picture is blurred. 48 Plug the power cable into the AC inlet on the rear of the projector, and plug the power cable into to the power outlet.
W20000-en.book Page 49 Monday, October 22, 2007 3:35 PM English Specifications All specifications are subject to change without notice. Optical Projection system DMD chip Lens Projection screen size Lamp Single-chip DLPTM system. 0.95" DLP (1920 x 1080) F=2.4 to 2.7, f=38.87 to 46.
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W20000-en.book Page 51 Monday, October 22, 2007 3:35 PM Format 480/60i 480/60p 576/50i 576/50p 720/50p 720/60p 1080/50i 1080/60i 1080/24P 1080/25P 1080/30P 1080/50P 1080/60P Resolution 720 x 487 720 x 483 720 x 576 720 x 576 1280 x 720 1280 x 720 1920 x 1080 1920 x 1080 1920 x 1080 1920 x 1080 1920 x 1080 1920 x 1080 1920 x 1080 Refresh rate(Hz) H. Freq.(KHz) 59.94 59.94 50 50 50 60 50 59.94/60 23.98/24 25 29.97/30 50 59.94/60 15.734 31.469 15.625 31.25 37.5 45 28.125/31.25 33.716/33.75 26.978/27 28.
W20000-en.book Page 52 Monday, October 22, 2007 3:35 PM English Warranty and Copyright information Warranty BenQ warrants this product against any defects in material and workmanship, under normal usage and storage. Proof of purchase date will be required with any warranty claim. In the event this product is found to be defective within the warranty period, BenQ’s only obligation and your exclusive remedy shall be replacement of any defective parts (labor included).
W20000-en.book Page 53 Monday, October 22, 2007 3:35 PM English Regulation statements FCC statement (for United States users) This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
