XL XL Series User Manual
Copyright Copyright © 2019 by BenQ Corporation. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of BenQ Corporation.
Power Safety Please follow these safety instructions for best performance, and long life for your monitor. 0~40 C 10~90 % 0~3000 m -20~60 C 10~60 % 0~12000 m • The AC plug isolates this equipment from the AC supply. • The power supply cord serves as a power disconnect device for pluggable equipment. The socket outlet should be installed near the equipment and be easily accessible. • This product should be operated from the type of power indicated on the marked label.
• The equipment is to be secured to the building structure before operation. • (For models that support wall or ceiling mounting) • Install your monitor and monitor mounting kit on a wall with flat surface. • Ensure that the wall material and the standard wall mount bracket (purchased separately) are stable enough to support the weight of the monitor. • Turn off the monitor and the power before disconnecting the cables from the LCD monitor. • Always unplug the product from the power outlet before cleaning.
Table of Contents Copyright ...................................................................................................................................... 2 Disclaimer ..................................................................................................................................... 2 Power Safety ................................................................................................................................ 3 Getting started ........................................
Getting started When unpacking please check you have the following items. If any are missing or damaged, please contact the place of purchase for a replacement. BenQ LCD Monitor Monitor Stand Monitor Base Quick Start Guide CD-ROM Power Cord (Picture may differ from product supplied for your region.
Video Cable: HDMI (Optional accessory) Video Cable: DP Headphone hook • Available accessories and the pictures shown here may differ from the actual contents and the product supplied for your region. And the package contents may subject to change without prior notice. For cables that are not supplied with your product, you can purchase them separately. • Consider keeping the box and packaging in storage for use in the future when you may need to transport the monitor.
Getting to know your monitor Front view 1. Control buttons 2. Power button 1 2 Back view 3 4 5 7 6 • Above diagram may vary depending on the model. • Picture may differ from the product supplied for your region. 8 Getting to know your monitor 3. Handle 4. Headphone hook 5. Input and output ports (vary by model, see Input and output ports on page 9) 6. Kensington lock slot 7.
Input and output ports Available input and output ports may vary depending on your purchased model. Check the Specification document on the provided CD for details. 1 2 3 4 5 6 1. 2. 3. 4. 5. 6. AC Power Input jack Headphone jack DVI-D socket HDMI-2 socket HDMI-1 socket DisplayPort socket HDMI 2.0 ports only work with compatible graphic cards and devices. Compatible issue may occur when the HDMI 2.0 input port conducts with a HDMI 1.4 output port.
Connections The following connection illustrations are for your reference only. For cables that are not supplied with your product, you can purchase them separately. For detailed connection methods, see page 14 - 14.
How to assemble your monitor hardware • If the computer is turned on you must turn it off before continuing. Do not plug-in or turn-on the power to the monitor until instructed to do so. • The following illustrations are for your reference only. The location and available input and output jacks may vary depending on the purchased model. 1. Attach the monitor base. Please be careful to prevent damage to the monitor.
Raise the thumbscrew lid ( ) and tighten the thumbscrew as illustrated ( back. ). Then push the lid 1 2 Orient and align the stand arm with the monitor ( ), push them together until they click and lock into place ( ). Carefully put down the stand and the base. Gently attempt to pull the stand and the base back apart to check that they have properly engaged. Carefully lift the monitor, turn it over and place it upright on its stand on a flat even surface.
You might want to adjust the monitor stand height. See Adjusting the monitor height on page 19 for more information. You should position the monitor and angle the screen to minimize unwanted reflections from other light sources.
2. Connect the PC video cable. The video cables included in your package and the socket illustrations in this document may vary depending on the product supplied for your region. 1. Establish a video cable connection. • Connect the plug of the DVI-D Dual Link cable to the monitor video socket. • Connect the plug of the HDMI cable to the HDMI port on the monitor. • Connect the plug of the DP cable to the monitor video socket. or or or 2. Connect the other end of the cable to the computer video socket.
4. Connect the power cable to the monitor. Plug one end of the power cord into the socket labelled on the rear of the monitor. Do not connect the other end to a power outlet just yet. 5. Organize the cables. 6. Install the headphone hook (optional step). You can install the headphone hook to place your headphone. It is useful when your headphone is not in use. Orient and align the headphone hook with the hole on the monitor stand, and attach the hook to the hole ( 2 1 ).
Turn on the monitor by pressing the power button on the monitor. Turn on the computer too, and follow the instructions in Getting the most from your BenQ monitor on page 23 to install the monitor software. To extend the service life of the product, we recommend that you use your computer's power management function.
How to detach the stand and the base 1. Prepare the monitor and area. Turn off the monitor and the power before unplugging the power cable. Turn off the computer before unplugging the monitor signal cable. Protect the monitor and screen by clearing a flat open area on your desk and placing a soft item like a towel on the desk for padding, before laying the screen face down on a flat clean padded surface. Please be careful to prevent damage to the monitor.
Turn the base clockwise until you cannot go further. And then detach the base from the stand. You can remove the headphone hook as illustrated. Keep the headphone hook somewhere safe for future use.
Adjusting the monitor height To adjust the monitor height, hold both the left and the right sides of the monitor to lower the monitor or lift it up to the desired height. • Avoid placing hands on the upper or lower part of the height-adjustable stand or at the bottom of the monitor, as ascending or descending monitor might cause personal injuries. Keep children out of reach of the monitor while performing this operation.
Rotating the monitor 1. Pivot the display. Before rotating the monitor with a portrait viewing orientation, the display has to be rotated 90 degrees. Right-click the desktop and select Screen resolution from the popup menu. Select Portrait in Orientation, and apply the setting. Depending on the operating system on your PC, different procedures should be followed to adjust the screen orientation. Refer to the help document of your operating system for details. 2. Fully extend the monitor and tilt it.
4. Adjust the monitor to the desired viewing angle. See Viewing angle adjustment on page 19 for more information.
Using the monitor wall mounting kit The back of your LCD monitor has a VESA standard mount with 100mm pattern, allowing the installation of a wall mount bracket. Before starting to install a monitor wall mounting kit, please read the precautions carefully. The maximum dimensions of the VESA mounting bracket compatible with your monitor are 125mm x 125mm. Precautions • Install your monitor and monitor mounting kit on a wall with flat surface.
Getting the most from your BenQ monitor To gain the most benefit from your new BenQ LCD monitor, you should install the custom BenQ LCD Monitor driver software as provided on the BenQ LCD Monitor CD-ROM. The circumstances under which you connect and install your BenQ LCD Monitor will determine which process you need to follow to successfully install the BenQ LCD Monitor driver software.
How to install the monitor on a new computer This instruction details the procedure for selecting and installing the BenQ LCD Monitor driver software on a new computer which has never had a monitor driver installed before. This instruction is only suitable for a computer which has never been used before, and for which the BenQ LCD Monitor is the first ever monitor to be connected to it.
How to upgrade the monitor on an existing computer This instruction details the procedure for manually updating the existing monitor driver software on your Microsoft Windows computer. It is currently tested as compatible for Windows 10, Windows 8 (8.1), and Windows 7 Operating System (OS).
How to install on Windows 10 system 1. Open Display Properties. Go to Start, Settings, Devices, Devices and Printers and right-click the name of your monitor from the menu. 2. 3. 4. 5. 6. 7. Select Properties from the menu. Click the Hardware tab. Click Generic PnP Monitor, and then the Properties button. Click the Driver tab and the Update Driver button. Insert the BenQ LCD Monitor CD-ROM into a CD drive on the computer.
How to install on Windows 8 (8.1) system 1. Open Display Properties. Move the cursor to the lower-right of the screen or press the Windows + C buttons on the keyboard to bring up the Charm bar. Go to Settings, Control Panel, Devices and Printers and right-click the name of your monitor from the menu. Alternatively, right-click the desktop and select Personalize, Display, Devices and Printers, and right-click the name of your monitor from the menu. 2. Select Properties from the menu. 3.
How to install on Windows 7 system 1. Open Display Properties. Go to Start, Control Panel, Hardware and Sound, Devices and Printers and right-click the name of your monitor from the menu. Alternatively, right-click the desktop and select Personalize, Display, Devices and Printers, and right-click the name of your monitor from the menu. Select Properties from the menu. Click the Hardware tab. Click Generic PnP Monitor, and then the Properties button. Click the Driver tab and the Update Driver button.
How to adjust your monitor The control panel All OSD (On Screen Display) menus can be accessed by the control keys. 1 No. Name 2 Description 1. Control keys Accesses the functions or menu items displayed on the screen, right next to each key. 2. Power key Turns the power on or off.
Basic menu operation You can use the OSD menu to adjust all the settings on your monitor. 1 2 4 3 1. Press any of the control keys. 2. The hot key menu is displayed. The left three controls are custom keys and are designated for particular functions. (Menu) to access the main menu. 3. Select 4. In the main menu, follow the icons next to the control keys to make adjustments or selection. See Navigating the main menu on page 36 for details on the menu options. No.
No. OSD in hot key menu OSD icon in main menu • By default, the key is the hot key for Color Vibrance. To change the default settings, see Customizing the hot keys on page 33. • For Down/Decrease adjustment. Custom Key 2 Custom Key 3 Function / • By default, the key is the hot key for Black eQualizer. To change the default settings, see Customizing the hot keys on page 33. • Enters sub menus. • Selects menu items. Menu • Activates the main menu. • Returns to the previous menu.
Initial setup for playing games at 144 Hz / 240 Hz You can optimize the monitor to enhance your gaming experience. You might want to start with the following settings. Available timings vary by model and input source. Please read the “Preset display modes” section from the link "Adjusting the Screen Resolution". 1. Set the screen refresh rate to 144 Hertz (144 Hz) / 240 Hertz (240 Hz). a. Right-click the desktop and select Screen resolution. Click Advanced settings.
Depending on the operating system on your PC, different procedures should be followed to adjust the screen refresh rate. Refer to the Help document of your operating system for details. b. Go to the setup menu in your game, and change the frame rate or screen refresh rate to 144 Hz / 240 Hz. Refer to the Help document that came with your game for details. To check if the screen refresh rate has been changed, select Menu from the hotkey menu on your monitor, and go to System and Information.
4. Select the custom key you want to change. 5. In the sub menu, select a function that can be accessed by this key. A pop-up message will appear, showing that the setup is complete. Setting up your own game mode There are several preset picture modes on your monitor that are suitable for games. To better suit your needs, you can change and save the related display settings, and switch to your own game mode easily. 1. Adjust the related available settings in different OSD menus. 2.
Activating VESA standard DisplayPort Adaptive-Sync Monitors featuring with the VESA standard Adaptive-Sync will eliminate screen tearing, stuttering, and juddering during gaming. 1. Use a compatible graphics processing units (GPU) with the forthcoming driver. Confirm supported technologies please visit www.AMD.com. 2. Ensure to connect with DisplayPort or HDMI socket(*). See Connect the PC video cable. on page 14 for more information.
Navigating the main menu You can use the OSD (On Screen Display) menu to adjust all the settings on your monitor. Press any of the control keys to bring up the hot key menu. Select main menu. See Basic menu operation on page 30 for details. (Menu) to enter the Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear.
Game Settings menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu. Mode: Standard Game Settings Black eQualizer Picture Color Vibrance Display Low Blue Light System Instant Mode 10 Save Settings 1.
Item Low Blue Light Function Decreases the blue light emitted from the display to reduce the risk of blue light exposure to your eyes. Range 0 ~ 10 The higher the value is, the more blue light has been decreased. Instant Mode Adjusts the image processing to diminish input lag. You can • ON have a real-time experience while playing games. • OFF To optimize the picture quality, disable Instant Mode if the source is interlaced video.
Picture menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
Item Function Gamer1 Gamer2 Gamer3 Range Applies customized display settings. For details on setting up a game mode, see Setting up your own game mode on page 34. Movie For viewing videos. Standard For basic PC application. Brightness Adjusts the balance between light and dark shades. 0 to 100 Contrast Adjusts the degree of difference between darkness and lightness. 0 to 100 Sharpness Adjusts the clarity and visibility of the edges of the subjects 1 to 10 in the image.
Item Color Weakness Function Range Adjusts color matching representation for people with color vision deficiency to distinguish colors easily. Red Filter Decides the effect produced by the red filter. 0 ~ 20 A stronger effect is produced as the value increases. Green Filter Decides the effect produced by the green filter. A stronger effect is produced as the value increases. OFF Disables color weakness function.
Display menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu. Mode: Standard Game Settings Input Picture Display Mode Display Smart Scaling System RGB Range 60 Overscan 1. Select 2.
Item Display Mode Function Range This feature is provided to allow aspect ratios other than 16:9 to be displayed without geometric distortion. The options under Display Mode will be different depending on the input signal sources. Depending on your selection of Picture Mode, different Display Mode option is pre-set. Change the setting if needed. Full Scales the input image to fill the screen. Ideal for 16:9 aspect images.
Item Function RGB Range Determines the range of color scales. Select an option that • Auto Detect matches the RGB range setting on the connected device. • RGB (0 ~ 255) • RGB (16 ~ 235) Overscan Slightly enlarges the input image. Use this feature to hide annoying edge noise if present around your image. Available only when the input source is HDMI or DP.
System menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu. Mode: Standard Game Setting Headphone Language 5 Sec. Picture OSD Settings Display Time 10 Sec. Display Custom Key 1 OSD Lock 15 Sec.
Item OSD Settings Function Language Range Sets the OSD menu language. • English • Français The language options displayed on your OSD may • Deutsch differ from those shown on the right, depending • Italiano on the product supplied in your region. • Español • Polski • Česky • Magyar • Serbo-croatia • Română • Nederlands • Русский • Svenska • Português •日本語 • 한국어 •繁體中文 •简体中文 • Display Time Adjusts the display time of the OSD menu.
Item Function Range Custom Key Custom Key 1 Sets the function to be accessed by custom key 1. • Black Custom Key 2 Sets the function to be accessed by custom key 2. • Color Vibrance • Low Blue Custom Key 3 Sets the function to be accessed by custom key 3. eQualizer Light • Contrast • Volume • Mute • Input • Brightness • Picture Mode • Display Mode • Color Weakness Information Displays the current monitor property settings.
Item Function DDC/CI Range Allows the monitor settings to be set through • ON the software on the PC. • OFF DDC/CI, short for Display Data Channel/Command Interface, which was developed by Video Electronics Standards Association (VESA). DDC/CI capability allows monitor controls to be sent via the software for remote diagnostics. Reset All 48 Resets all mode, color and geometry settings to the factory • YES default values.
Troubleshooting Frequently asked questions (FAQ) Imaging The image has a faulty coloration. • The default Picture Mode is FPS1, which is designed for FPS games. If you prefer other picture modes, go to Picture and change setting in Picture Mode. • If the image has a yellow, blue or pink appearance, go to Picture and Reset Color, and then choose YES to reset the color settings to the factory defaults.
The image is displaced in one direction. Read the instructions on the link "Adjusting the Screen Resolution" on the CD, and then select the correct resolution, refresh rate and make adjustments based on these instructions. Faint shadow from the static image displayed is visible on the screen. • Activate the power management function to let your computer and monitor go into a low power "sleep" mode when not actively in use. • Use a screensaver to prevent the occurrence of image retention.
Audio No sound can be heard from the connected external speakers. • Remove your headphone (if the headphone is connected to the monitor). • Check whether the headphone jack is properly connected. • If the external speakers are USB-powered, check whether the USB connection is OK. • Increase the volume (volume may be muted or too low) on the external speakers. Need more help? If your problems remain after checking this manual, please contact your place of purchase or visit the local website from www.BenQ.
