User Manual
Table Of Contents
- Copyright
- Disclaimer
- Power Safety
- Getting started
- Getting to know your monitor
- How to assemble your monitor hardware
- Getting the most from your BenQ monitor
- How to adjust your monitor
- The control panel
- Basic menu operation
- Initial setup for playing games at 144 Hz / 240 Hz
- Customizing the hot keys
- Setting up your own game mode
- Adjusting display mode
- Using Smart Scaling
- Using Instant Mode
- Activating VESA standard DisplayPort Adaptive-Sync
- Enabling color vision accessibility (Color Weakness)
- Navigating the main menu
- Troubleshooting

51 Troubleshooting
Audio
Need more help?
If your problems remain after checking this manual, please contact your place of purchase or
visit the local website from www.BenQ.com for more support and local customer service.
No sound can be heard from the connected external speakers.
• Remove your headphone (if the headphone is connected to the monitor).
• Check whether the headphone jack is properly connected.
• If the external speakers are USB-powered, check whether the USB connection is OK.
• Increase the volume (volume may be muted or too low) on the external speakers.