Specification Sheet

Tenba Bags and Transport cases
Elinchrom Light Shapers and Modifiers
Sekonic Light and Color Meters
X-Rite Video Solutions
Advance Notice of New Products
If you’re like us, you’re always on the lookout for news of the latest gear on the
horizon. As part of B|SUG, we’ll be sharing early product announcements with some
special offers and inviting you to offer your opinions on upcoming projects.
7-year Extended Warranty
We’re extending your warranty two more years to 7 years. Please remember to
register any Benro Gear that you haven’t yet. Register here
The Super Service Program
Benro Video Gear is extremely durable and reliable but there are still times when
things need adjusting. We know your projects are on tight schedule so our first
commitment is to get your gear fixed and back to you overnight. This includes:
• Access to a Special SuperUser Support Contact eMail for any questions you may
have. Or recommendations you may need. For immediate service, contact
[e-mail]
• Our 24-hour Express Repair Guarantee
We will repair your gear and ship it out overnight the day we receive it.
Guaranteed. If the repair takes longer for some reason, we will provide a loaner
replacement with the same overnight shipping and a free return label.
• THE BENRO VIDEO SUPER SERVICE PROGRAM 24-HOUR EXPRESS REPAIR
GUARANTEE IS AVAILABLE ONLY IN THE CONTINENTAL UNITED STATES.
For all other service issues the standard procedures apply.
SuperUser Feedback Group
Listening to our community is critically important to us and we want you to be heard
and rewarded for sharing your points of view. Talk to us at [e-mail]
Quarterly Giveaways
Exclusive Videos