Instructions / Assembly

Frequently Asked Questions (FAQs)
Why does my Berkey® system leak where the upper and lower chambers
fit together?
• There is no water-tight seal between the upper and lower
chambers of the system because this type of seal would
prevent gravity filtration. Therefore water will leak from
where the two chambers fit together if both the upper and
lower chambers are full or nearly full of water. To prevent
overflow, it is recommended to empty the lower chamber
completely prior to refilling the upper chamber.
• If at any time you experience an issue with your system
leaking water, discontinue use, empty the water from both the
upper and lower chambers, and contact Customer Service.
Why Does the Upper Chamber Still Contain Water After the Filtering
Process?
• The Berkey® systems are gravity filters and as the water level in
the upper chamber decreases the filtering process will naturally
slow down because there is less water pressure available to force
water through the elements. It is normal for one to two inches of
water to remain in the upper chamber.
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also be cleaned in the dishwasher but remove all parts and attachments
first. If you have a Berkey® Light system, do not place any of its
components in the dishwasher.
Note: If your Berkey® system is filtering hard water, which is water
with a high dissolved mineral content, scale from naturally-occurring
minerals such as calcium may develop in the spigot and chambers
after prolonged use. These deposits can be removed by soaking the
affected components in a 50-50% vinegar and water mixture for about
15 minutes. Then wash with water and mild dish soap. Do not soak the
Black Berkey® Elements or optional PF-2 elements in the vinegar
mixture.
Why is the Filtered Water Cloudy?
• Cloudy filtered water may indicate the PF-2 elements still
contain some residual manufacturing dust. Re-prime the PF-2
elements again following the “Priming Tips” for the PF-2
elements found on page 11.