Instructions / Assembly

Why is there a Residue in the Chambers and Cookware?
• Naturally-occurring minerals such as calcium and magnesium
carbonates, bicarbonates, chlorides, and sulfates can leave deposits
in the Berkey® chambers as well as cookware that have contained
the filtered water. These deposits can be removed by thoroughly
cleaning the chambers and cookware. For cleaning instructions, see
“Cleaning the Chambers of the Berkey® System” found on page 13.
If filtering hard water see the note section on page 14, as well.
What can be done if the Filtered Water has an Unexpected Taste?
• Test the Black Berkey® Elements. To ensure the elements are
properly filtering the water, perform the red food coloring test using
the instructions found on page 9.
• Re-prime the PF-2 elements. If your Berkey® system contains the
optional PF-2 elements, the taste may be due to residual
manufacturing dust that was not removed during the priming
process. See the “Priming Tips” for the PF-2 elements that are
provided on page 11 as well as the PF-2 element “Troubleshooting”
on page 12.
• Clean your Berkey® system. Follow the “Routine Cleaning and
Maintenance” instructions that are provided on page 13.
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100% Satisfaction, 30-Day Satisfaction Guarantee
Berkey Filters encourages you to test your product once it’s received. For
this reason, we accept returns of products in new or used condition. If you
are not satisfied with your purchase, for any reason within 30 days of your
purchase date, you may call Customer Service at 800-350-4170 for a RMA
# (Return Merchandise Authorization Number).
For merchandise valued at $55 or more, we will supply you with a pre-
paid return label* for you to return the items to us in their original
packaging, with all included parts and literature. If you wish to return any
merchandise amounting to less than $55 you may do so at your expense
after receiving a RMA #.
Once your return is received, please allow 7-10 business days for a refund
to reflect back to the original form of payment used for the order. If an
eligible purchase included a free item, the free item must also be included
in your return. Free items not returned will be billed as a deduction from
the final refund at their full retail value.