User's Manual

51
Phone Problem Solution
The phone key
does not blink
when the phone is
ringing and there is
no ringing indica-
tion in the hearing
instruments
Bluetooth
®
is off in the phone
and/or in the SoundGate
Phone and SoundGate are
disconnected from each other
The SoundGate is not paired
to the mobile phone
Ensure Bluetooth
®
is ON in the phone –
please refer to your phone’s user guide
Ensure Bluetooth
®
is ON in the SoundGate.
If the Bluetooth
®
does not fade in and out,
it is OFF. Press the Bluetooth
®
key for
2 to 3 seconds to turn Bluetooth
®
ON.
Reconnection can be accomplished in three ways:
1) Turn SoundGate´s Bluetooth
®
OFF, then ON.
2) Turn off your phone or SoundGate’s Bluetooth
®
.
Reconnection is now accomplished by turning
on rst your phone and then your SoundGate’s
Bluetooth
®
3) From the phone’s Bluetooth
®
menu select
the SoundGate as the “active device”.
Follow the pairing process described on page 25