User's Manual

54
Phone Problem Solution
The other party has
difculties hearing
me on the phone
SoundGate’s microphone
does not pick up your voice
clearly
Talk straight into the microphone. Be careful not
to let the SoundGate rub against clothes or other
material during calls.
I have difculties
hearing the other
party on the phone
in noisy environ-
ments
Environmental sounds disturb
speech understanding
Turn the hearing instrument microphones off
by pressing the audio key for 2 to 3 seconds.
Be careful not to turn off the hearing instru-
ments’ microphones in trafc!
The phone call does
not go through
when the phone
key is pressed
You may be pressing the
phone key too long
when you are answering
a call. The call will be
rejected.
To accept a call make a short
press (less than 1 second)
I hear multiple
beeps in my
hearing instru-
ments while
operating my
phone
The key sound feature
may be on in your phone
Deactivate the key sounds on your phone