User guide

33
Mobile phone issues
After successful pairing, a symbol should appear in
the mobile phone display, indicating that a headset
is now connected to the phone and that the phone
can only be used via the SoundGate.
Different phones have different behavior when
used with SoundGate. If a problem occurs in the
connection between your mobile phone and the
SoundGate, you should consult your mobile phone
manual for detailed troubleshooting.
Mobile phone sounds
Some mobile phones will try to send their ringing
tones, key-press tones or keyboard lock tone to
any connected headset over the Bluetooth
®
connection. In mobile phone manuals, this is
normally called In-band ringing.
If the mobile phone is congured to stream key-
board tones over the Bluetooth
®
connection, the
mobile phone will, when operated, interrupt any
ongoing audio streaming and will force the hearing
instruments to switch programs.
It is strongly recommended to disable the
key-press tones on your mobile phone.