User guide
46
Maintenance
The SoundGate requires a minimum amount of 
maintenance. It should be regularly wiped with a 
dry or slightly damp cloth. 
The microphone opening and the connectors for 
audio input and charging must be kept free of dirt 
or debris. The dedicated cleaning brush for your 
hearing instruments can be used to clean these 
areas.
The SoundGate and the neck strap must never be 
washed or immersed into water or other liquids. 
Do not drop the SoundGate, especially onto hard 
surfaces.
The SoundGate is sealed and cannot be opened. If 
problems occur which cannot be solved by follow-
ing the guidelines in the trouble shooting section, 
you should consult your hearing care professional. 










