User guide

53
Phone Problem Solution
The phone key
does not blink
when the phone is
ringing and there is
no ringing indica-
tion in the hearing
instruments
The Bluetooth
®
is off in the phone
and/or in the SoundGate.
The phone and SoundGate are
disconnected from each other.
The SoundGate is not paired
to the mobile phone.
Ensure that the Bluetooth
®
is ON in the phone –
please refer to your phone’s user guide.
Ensure Bluetooth
®
is ON in the SoundGate.
If the Bluetooth
®
key light does not fade in and
out, it is OFF. Press the Bluetooth
®
key light for
2 to 3 seconds to turn the Bluetooth
®
ON.
Reconnection can be accomplished in three
ways:
1) Turn SoundGate´s Bluetooth
®
OFF, then ON.
2) Turn off your phone or SoundGate’s
Blue tooth
®
. Reconnection is now accom-
plished by turning on your phone rst and
then your SoundGate’s Bluetooth
®
.
3) From the phone’s Bluetooth
®
menu select the
SoundGate as the “active device”.
Follow the pairing process described on page 25.