Service manual
Maintenance
11–14 B.A.S.I.S. V Service Manual
Viewing diagnostics
information
1. Connect the PDA to a lock.
a. Connect the serial cable to the PDA.
b. Connect the serial cable to the programming cable.
c. Connect the programming cable to the lock’s communication 
port. The connector snaps into place.
Note 1: For standard locks, the communication port is located in 
the bottom of the outside escutcheon. See Figure 11.13. 
Note 2: For exit hardware trim, the communication port is 
located in the top of the battery bracket. See Figure 11.14. You 
must remove the battery cover to access the communication 
port. See page 11–2.
Online Mode Whether the lock is under timezone control (Automatic) or set 
to a specific mode, such as Locked or Unlocked. 
For more information, see Changing a lock’s online mode on 
page 11–18.
Use Count Number of times access was granted since the use count was 
last reset. To reset the use count, see page 11–19.
Main Battery Current power level of the lock’s battery pack.
No shading in the status bar indicates an Alarm condition. The 
batteries are dead and must be replaced. 
If the shading falls within the Warning range, the power level is 
10% or lower. You should replace the batteries soon.
If the shading falls within the Good range, the power level is 
between 10% and 100%.
Backup Battery Current power level of the lock’s coin cell battery, used to back 
up the lock’s memory if the main battery pack dies or is 
disconnected. If the backup battery is Bad, you should replace 
it. See page 11–2.
This field Shows










