Warranty

– Warranty is not applicable outside the United States – Before returning a product you must call Best Fitness at 1.866.348.6362 to obtain
a Return Authorization Number. No returns will be accepted without the Return Authorization Number. Original purchaser must pre-pay all
freight charges on warranty claims. Best Fitness will not accept Freight Collect shipments or return shipments on a freight collect basis.
Keep this half with a copy of your original bill of sale.
A copy of this Warranty Card is required for Warranty claims.
Keep this half with a copy of your original bill of sale.
A copy of this Warranty Card is required for Warranty claims.
KEEP THIS HALF
FOR YOUR RECORDS
Thank you for purchasing a Best Fitness product. To validate the Best Fitness Warranty,
please have the purchaser complete the following information and return to Best Fitness
within 10 days from the date of sale.
SERIAL NO. _______________________________________________ (required)
NAME OF PURCHASER___________________________________________________
ADDRESS _____________________________________________________________
CITY____________________________________STATE_________ZIP_____________
PHONE _______________________________________________________________
EMAIL__________________________________FAX___________________________
The undersigned hereby acknowledges receipt of the Best Fitness Warranty and arms
that the date of purchase was____________________, 20________.
I have read and understand the conditions and terms of the Best Fitness Warranty in its
entirety.
STORE PURCHASED FROM _______________________________________________
CITY___________________________________STATE__________ZIP_____________
MODEL ________________________________________PRICE__________________
DATE OF INSTALLATION_________________________
SIGNATURE____________________________________________________________
1. How did you rst learn about Best Fitness products?
___ Magazine ___ Dealer
___ Newspaper Ad ___ Yellow Pages
___ Mail Order Catalog ___ Fitness Factory Web site
___ Radio or TV Ad ___ Other Web site
___ Friend or Relative ___ Other
2. Including yourself, how many people will regularly use
the Best Fitness unit?
___1 ___2 ___3 or more
3. Will the primary user(s) be:
___ Male ___ Female ___ Both
4. How would you rate your satisfaction with the
salesperson where you bought your product?
___ VERY SATISFIED ___ SOMEWHAT SATISFIED
___ SOMEWHAT DISSATISFIED ___ VERY DISSATISFIED
Helped you select a Best Fitness product? ___ YES ___ NO
Knowledgeable about Best Fitness products? ___ YES ___ NO
Provided clear explanation of features and benefits? ___ YES ___ NO
Were you shown a number of Best Fitness models? ___ YES ___ NO
Were the Best Fitness warranty and maintenance
schedule explained to you? ___ YES ___ NO
5. Did the salesperson oer nancing arrangements? ___ YES ___ NO
If “NO” would you have liked a nancing option?
Comments _____________________________________________
_______________________________________________________
_______________________________________________________
6. How many stores did you visit before purchasing your
Best Fitness unit?
___1 ___2 ___3 ___4+
7. How many times did you visit the store where you made
your purchase?
___1 ___2 ___3 ___4+
8. Why did you purchase this Best Fitness product?
(check all that apply)
__ Design / Appearance
__ Dealer Recommendation
__ Price
__ Ease of Operation
__ Quality Construction
__ Size
__ Reputation
__ Quiet Operation
__ Warranty
__ Friend / Family Recommendation
__ Other
9. What were the two most important features
that have inuenced you to buy this product?
1. ___________________________________
2. ___________________________________
10. Do you have intentions to buy any of the
following products within the next year?
__ Stationary Bike __ Ski Machine
__ Home Gym __ Stair Climber
__ Free Weight Equip. __ Rower
__ Treadmill __ Other
11. Do you currently belong to a health club?
___ YES ___ NO
12. Your Age Group:
___ Under 25 ___ 55-64
___ 25-34 ___ 65-74
___ 35-44 ___ 75-84
___ 45-54
13. What group best represents your
family income?
___ less than $50,000 ___ $100,000 - $149,999
___ $50,000 - $74,999 ___ over $150,000
___ $75,000 _ $99,999
14. Would you recommend a Best Fitness
product to a friend or colleague?
___ YES ___ NO
The information provided on this questionnaire is used by Best Fitness and is not distributed to any other individuals or agencies regardless of purpose.
Best Fitness® hopes you enjoy using your new product for many years to come. Thank You!
PLEASE FILL OUT AND RETURN TO BEST FITNESS IN ORDER TO REGISTER YOUR PRODUCT FOR WARRANTY
PREMIER PLUS WaRRaNTy
REgISTRaTIoN CaRd
PREMIER PLUS WaRRaNTy
RegistRation CaRd
LIMITEd ExPRESS WaRRaNTy
This Limited Express Warranty applies only in the United States to products manufactured or distributed by Body-
Solid, Inc. (“Body-Solid”) under the Best Fitness brand name (hereinafter referred to as “Product”).
What Is Covered? During the warranty period, Body-Solid will, in its sole discretion, at no additional charge, pro-
vide the exclusive remedy of repair or replacement of the Product if it becomes materially defective, malfunctions,
or otherwise fails to conform with this limited warranty under normal non-commercial, personal, family, or household
use. In repairing the Product, Body-Solid may replace defective parts with new or, at Body-Solid’s sole discretion,
serviceable used parts that are equivalent to new parts in performance. All exchanged parts and Products re placed
under this limited warranty will become the property of Body-Solid. Body-Solid reserves the right to change manu-
facturers of any part to cover any existing warranty. For Products sold for commercial use, the Products are sold
“AS IS” without any warranty.
How Long Coverage Lasts. Body-Solid warrants that the Product you have purchased for non-commercial, per-
sonal, family, or household use from Body-Solid or from an authorized Best Fitness dealer will be free from any ma-
terial defects in materials or workmanship under normal use during the warranty period from the date of purchase.
Your sales receipt, showing the date of purchase of the Product, shall constitute proof of the date of purchase.
Important Additional Terms and Restrictions. This warranty extends only to the original purchaser. It is not
transferable to anyone who subsequently purchases the Prod uct. It excludes expendable parts such as paint and
nish. It does not cover labor charges for oor models and demonstration units. Body-Solid compensates authorized
Best Fitness dealers for warranty trips within their normal service area to make repairs at the customer’s location.
You may be charged a travel charge outside the normal service area. While necessary maintenance or repairs of
the Product can be performed by any company, we recommend that you use only Body-Solid or an authorized Best
Fitness dealer for best results. Improper or incorrectly performed maintenance or repair voids this warranty. Body-
Solid neither assumes nor authorizes any third party to assume for it any other warranty.
This warranty is void under the following conditions: if the Product is not assembled/installed according to the
instructions/directions included with the Product; if proof-of-purchase documentation or Product serial number is al-
tered or forged; if the Product is used in a commercial, institutional or other public access environment; if the Product
was not purchased from Body-Solid or from an authorized Best Fitness dealer. This warranty does not extend to any
Product that has been damaged or rendered defective: (a) as a result of accident, misuse, or abuse; (b) by the use
of parts not manu factured or sold by Body-Solid; (c) by modication of the Product; (d) as a result of improper or
incorrectly performed service or repair by anyone other than Body-Solid or an authorized Best Fitness dealer or an
authorized Best Fitness warranty service provider; (e) as a result of failure to provide reasonable and necessary care
as outlined in the owner’s manual for the Product. Should any Product submitted for warranty service or replace-
ment be found to be ineligible, an estimate of repair cost will be furnished and the repair will be made if requested by
you upon Body-Solid’s receipt of payment or acceptable arrangement of payment.
How to Redeem this Warranty. To redeem this warranty, you must call Body-Solid at 1-800-556-3113 to obtain
a Return Authorization Number. You then must return the Product, together with the Return Authorization Number
and the sales receipt, in its original container (or equivalent) to the following address: Body-Solid, Inc., Attn: Best
Fitness Warranty Dept., 1900 S. Des Plaines Ave., Forest Park, IL 60130. You must pre-pay any shipping charges,
export taxes, customs duties and taxes, insurance, and any other charges associated with transportation of the
Product. Body-Solid will not accept any Product returned on a freight collect basis or outside of Body-Solid’s normal
business hours. You are responsible for insuring any Product shipped or returned. You assume the risk of loss dur-
ing shipment or return.
How State Law Applies. This warranty gives you specic legal rights, and you may also have other rights which
vary from state to state.
THIS IS THE ONLY WARRANTY APPLICABLE TO BEST FITNESS BRANDED PRODUCTS. TO THE EXTENT
PERMITTED BY LAW, BODY-SOLID DISCLAIMS ALL OTHER EXPRESS WARRANTIES AND ANY IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE BEYOND THEONE (1)
YEAR WARRANTY PERIOD.
SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE
ABOVE LIMITATION MAY NOT APPY TO YOU.
NEITHER BODY-SOLID NOR ANY OF ITS AFFILIATES SHALL BE RESPON SIBLE FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO LOST PROFITS, LOSS OF USE, OR ANY
OTHER ECONOMIC DAMAGES ARISING IN TORT OR CONTRACT, INCLUDING ANY IMPLIED WARRANTY
CLAIMS. BODY-SOLID’S AND ITS AFFILIATES’ ENTIRE LIABILITY IN THE AGGREGATE SHALL NOT EXCEED
THE PURCHASE PRICE OF THE PRODUCT.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
If you have any questions about this Limited Express Warranty, you may contact us as follows:
Body-Solid, Inc.
Attn: Best Fitness Warranty Dept.
1900 S. Des Plaines Ave.
Forest Park, IL 60130
Phone: [phone]
Fax: [phone]
E-mail: [e-mail]
Business Hours: M-F, 8:30 am – 5 pm CST