Fortress ® Uninterruptible Power System Advanced Power Management for enterprise network computing The Answer in Power Protection User Guide
Contents Introduction.................................................................................................................2 1. Getting to Know Your Fortress.............................................................................4 2. Startup .....................................................................................................................6 3. Lights and Display..................................................................................................9 3A. Lights....
Introduction Fortress provides complete, no-break power protection, including protection against brownouts, high voltage, and surges. During a power outage, Fortress provides power from its battery. Fortress uses its lights, two-digit display, and Morse Code alarms to keep you informed of the UPS status. If you have a question or problem, please call the nearest Best Power office. (See the list on the next page.
North America Best Power P.O. Box 280 Necedah, WI 54646 U.S.A. Telephone: 1-608-565-7200 Toll-Free: 1-800-356-5794 (U.S.A. and Canada) FAX: 1-608-565-2221 (U.S. and Canada) International FAX: 1-608-565-7675 Europe Best Power Technology Limited BEST House Wykeham Industrial Estate Moorside Road Winchester Hampshire SO23 7RX ENGLAND Telephone: (44) 1962-844414 Toll-free: 0800 378444 FAX: (44) 1962-841846 Worldwide Service P.O. Box 11 Necedah, Wisconsin 54646 U.S.A. Telephone: 1-800-356-5737 (U.S.A.
1. Getting to Know Your Fortress Make sure you have the following: G Fortress UPS G For all models except 220/230/240-volt IEC* models, UPS Power Cord G For IEC* models, Equipment Cord and Plug G CheckUPS® Software Package and Interface Cable * The drawings on the next page will help you identify your model. If the UPS has been damaged during shipping, call your vendor immediately. If you plan to store the UPS, follow these guidelines: •Charge the batteries right away.
Back View of LI 520 and 720 Models 100-volt and 120-volt Models 220/230/240-volt IEC Models 220/230/240-volt Australian Models 2 2 2 3 4 3 4 3 4 1 1 1 6 5 5 4 3 2 1 1 = Outlets 3 = Inlet (Connect Power Cord Here) 5 = DIP switches 5 4 3 2 1 4 3 2 1 2 = Fuse Drawer 4 = DB9 Communication Port 6 = Site Wiring Fault Light (120-volt Models Only) Back View of LI 1020 and 1420 Models 100-volt and 120-volt Models 1 220/230/240-volt IEC Models 1 4 2 220/230/240-volt Australian Models 4
2. Startup 1 Place the UPS near the equipment it will protect. Do not put the UPS near a source of heat. Do not block the UPS’ ventilation holes. 2 See page 5 to decide whether your UPS is a 100-volt or 120-volt model, a 220/230/240volt IEC model, or a 220/230/240-volt Australian model. All models except IEC models: Plug the cord that came with your UPS into the UPS as shown. Then, plug the UPS into your wall outlet.
4 The battery charges automatically whenever the green light is on. To make sure the UPS’ batteries can supply power, let the batteries charge for at least 10 hours, especially if you have stored the UPS. To check the battery charge, see Section 4B. 5 To protect your equipment, turn it off and plug it into the outlets on the back of the UPS. IEC models only: You received a cord you can use to connect your equipment to the UPS.
8 If the UPS will protect a computer that uses Windows 95, shut the computer down and insert the CheckUPS CD. Then, restart the computer. Follow the instructions that came with your CheckUPS software package to get started; then, use the online instructions to install CheckUPS. If the UPS will protect a computer that is NOT using Windows 95, start the computer system. Follow the instructions in the CheckUPS software package to load and start CheckUPS.
3. Now, use a Phillips screwdriver to pry the clip open as shown in Figure 1. Insert the screwdriver into the screw head. 4. Next, find the wire with ring connectors on each end. Attach one ring connector to the screw as shown in Figure 1. Place the washer on the screw under the ring connector, and use the nut to fasten the connection. Remove the Phillips screwdriver from the clip. Figure 2 5. Now, turn your SpikeFree module upside-down.
When this light is on (steady, not blinking), the UPS is using the utility power it receives when you plug it in. The UPS conditions this power and protects your equipment from power problems. The display shows the percent of the UPS’ power that your equipment is using. If the green light is blinking while the yellow light is on, utility power is available, but the UPS is not using it because of high or low voltage or other power problems.
3B. Display The UPS uses the two-character display above the lights to show you the unit’s status. If the red light is on, the UPS flashes a two-letter alarm message. Press the key to silence the alarm; then, find the alarm message in Section 6C to identify the alarm. If the display shows a “b” or “U” (V) with a line after it, the display is showing a bar graph of the battery charge or input voltage. See Section 4C to display and interpret the bar graphs.
4. Using the Keys 4A. What the Keys Do On/Off Key: Pressing this key turns the UPS on or off. When you turn the unit off, you must hold the key briefly; the display will show “OF” before the unit shuts down. If the UPS shuts itself down because of an alarm, or if you shut the UPS down using a command or DB9 contact, you can press this key to restart the UPS. Utility power must be available at the outlet the UPS is plugged into before the UPS can restart. (See Sections 5C and 5D for information on contacts.
To display this bar graph, press once. This display shows a “V” on the left and a line on the right. The line on the right is a bar graph that shows the level of the voltage available at your wall outlet and how the UPS is using this voltage. Here is what the graph means: The input voltage is too low, so the UPS is boosting the voltage before providing output to your equipment. The input voltage is normal. The UPS is conditioning the power from your input voltage before providing output to your equipment.
5. Communicating with Fortress 5A. CheckUPS Software Your Fortress includes an interface cable and a CheckUPS software package for easy communication and power monitoring. See the instructions that came with your software package to install CheckUPS software and start the online instructions. CheckUPS monitors power conditions and lets you display them on your computer screen. When there is a long power outage and the UPS is running out of battery time, CheckUPS will ask the users on your system to log out.
RS232 Mode Changing Communication Modes 1. 2. Find the DIP switches on the back of the UPS (see the drawings below); then, find DIP switch 4 (see the drawing to the right). Use a nonmetal object such as a toothpick to move DIP switch 4 from one side to the other; if the UPS is on, it will beep. Make sure you do not accidentally change the position of another DIP switch. Extended Signal Mode 4 3 2 1 LI 1020 and 1420 LI 520 and 720 DIP Switches DIP Switches 5C.
5D. Extended Signal Communication Mode In this mode, the UPS communication port acts as a source for signals for your computer software or other external equipment. This mode does not allow for two-way RS232 communication. The functions of pins 1 and 2 change in this mode, but pins 3-9 have the same functions. Contacts consist of open collector circuits capable of switching up to +40 VDC 50 mA resistive load. Pin 1: Remote Shutdown.
6. Alarms Sometimes Fortress detects a problem and warns you about it by sounding an alarm. When this happens, the UPS lights the red (Alarm) light, flashes a two-letter alarm message on the display, and sounds a Morse code alarm. 6A. Silencing Alarms OL Press this key to silence alarms. To silence an alarm, press the bottom (arrow) key on the front panel. The Morse-code alarm will stop, and the display will show “Sh” for a short time.
6C. Alarm Table Alarm Message Alarm (Morse) Code What the Alarm Means What to Do CL I (• •) Calibration Lost. This can happen when you replace the batteries if the UPS is off and you wait too long to install the new batteries. The alarm means the UPS has lost any changes you have made to parameters via two-way communication; it may also mean the UPS has lost internal factory settings. Call Best Power.
Alarm Message Alarm What the Alarm Means (Morse) Code What to Do Lr D (– • •) Low Runtime. The UPS has been running on battery power; the batteries are discharging, so the UPS can only operate on battery for a short time before shutting down. The alarm starts when the UPS has three minutes of battery backup time left; see the display for the estimated battery time (runtime). If you are using CheckUPs software, CheckUPS will warn users to log out of the system and will begin an automatic shutdown.
7. Troubleshooting 7A. Customer Support The troubleshooting table in Section 7B provides solutions for some UPS problems. If you need more help, please call the nearest Best Power office or Best Power’s Worldwide Service. (See the beginning of this manual; you can reach Worldwide Service at 1-800-356-5737 in the U.S. and Canada or at 1-608-565-2100.) Please have your UPS model number and serial number when you call.
Problem Possible Reason for Problem What to Do The UPS will not • The UPS may not be in the correct • See Section 5B for a description of the communication mode. modes and how to change the modes. communicate. • The UPS baud (communication) rate (normally 1200) may not match your computer’s baud rate. • Change the baud rate of your computer or terminal. To change the UPS’ baud rate, see Section 7F. • Extensions with incorrect pinouts • Remove any extension cables.
7C. Replacing the Fuse If you have any problems replacing the fuse, please call the nearest Best Power office. (See the beginning of this manual.) 1. If you have never replaced the UPS fuse before, you can use the spare fuse in the fuse holder. If you need a new fuse, you can order one by calling the nearest Best Power office; otherwise, check the label on the back of the UPS for the fuse’s size and type. Make sure your new fuse is the size and type shown on the UPS label. 2.
CAUTION 1. The batteries used in the UPS and battery pack(s) can produce dangerous voltage and high current. Therefore, the batteries may cause severe injury if their terminals contact a tool or the UPS cabinet. Be very careful to avoid electrical shock and burns from contacting terminals while you replace the batteries. 2. Batteries contain caustic acids and toxic materials and can rupture or leak if mistreated. Remove rings and metal wristwatches or other jewelry.
THIS SIDE UP WHEN OPENING DOOR TO REPLACE BATTERIES Remove this screw 4. Find the red and black connector shown. This connects the batteries to the UPS. Disconnect the connector to disconnect the batteries. Do not pull on the wires as you disconnect the batteries; instead, pull on the connector. Fortress has hot-swappable batteries. If the UPS is off for any reason during battery replacement, make sure you connect the new batteries promptly once you have disconnected the old batteries.
LI 1020 and LI 1420 Make sure you have your unit’s model number and serial number. Then, call the nearest Best Power office to order new batteries. Once you have the new batteries, follow these steps: 1. Find the battery drawer on the back of the UPS. Remove the two screws in the drawer as shown. Then, pull the drawer’s handle until it slides out of the UPS. The drawer will stop moving just before it is out of the UPS. Turn the drawer slightly to the left and pull it out the rest of the way.
Please note that if you change the DIP switch setting, the Normal output voltage range that your UPS provides to your equipment Range is wider as well. To change the DIP switch setting, follow these steps: Wider Range 4 1. Find the DIP switches on the back of the UPS. (See the drawings below.) Then, find DIP switch 3. 3 2. Use a nonmetal object such as a toothpick to move DIP switch 3 from one side to the other; if the UPS is on, it will beep.
7F. Changing the Fortress’ Baud Rate As shipped, your Fortress is set to communicate at a baud rate of 1200. If you want to use twoway communication, but your computer or terminal cannot communicate with the Fortress, make sure the computer or terminal is also set to 1200 baud. If you want to change the Fortress’ baud rate, you must establish two-way communication with the Fortress; for instructions, call Best Power and request document FTS 502. 8. About Your Fortress 8A.
Lightning and Surge Suppression: Passes ANSI/IEEE C62.41 Categories A and B2. Zero Surge Clamping Response Time. 120-volt units are UL 1449 listed. Surge Voltage Let Through: Lets through 0.7% of peak in ANSI/IEEE C62.41 1991 Category A test. Noise (RF) Isolation: Normal and common mode EMI/RFI suppression. Full-time advanced multi-stage filter. Efficiency: 95% on line. Input Protection: Fuse: See the label on the back of the UPS for size and type. Section 7C describes how to replace the fuse.
8C. 220/230/240-volt Specifications Nominal Voltage: 230 VAC. Compliance: TÜV certified, CE certified. Input Voltage Range: 169-286 VAC, user adjustable to 155-297 VAC. Output Voltage Range: 200-243 VAC. Inlet: IEC 320 Output Receptacles (see page 5): LI 520 and 720: Four IEC 320 or two Australian. LI 1020 and 1420: Eight IEC 320 or three Australian. 8D.
9. Warranty LIMITED TWO YEAR WARRANTY Standard Warranty For All Purchases BEST POWER, a division of General Signal Power Systems, Inc. (hereinafter called BEST POWER) warrants that each product sold by BEST POWER is compatible with existing commercially available computer equipment with enclosed power supplies and is free from defects in materials and workmanship under normal use and service. This warranty is applicable only to the initial retail purchaser (PURCHASER), and is not transferable.
No warranty is made with respect to other products sold by BEST POWER which do not bear the name BEST POWER, and no recommendation of such other product shall imply or constitute any warranty with respect to them.
This warranty is operable only upon the written acceptance by BEST POWER of an application by the PURCHASER on BEST POWER’s standard form for the above warranty coverage for the Product sold. In such application, the PURCHASER shall represent that the Product sold has been properly installed and grounded in accordance with instructions received from BEST POWER, and the PURCHASER shall also specify the computer equipment to which the Product sold has been connected and the location of the computer equipment.
Index Alarm Table ..........................................18-19 Alarms ..................................................17-19 Battery Backup Time...10, 11, 13, 18, 19, 29 Battery Replacement ............................22-25 Bar Graph .............................................12-13 Baud Rate.............................................21, 27 Cable ........................................................4, 7 Charge..........................................4. 7, 13, 28 CheckUPS..........................
120-volt Model s Only: For Users in the United States Only This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.