Product Manual

23
EMERGENCY LOWERING MECHANISM
The following instructions apply to
BestStand 500 & 600 series ONLY
In case there is a failure with the actuator or electronics and the user is left
suspended in mid-air, please follow the procedures below to safely lower
the user to a safer position.
The Emergency Lowering Device is located at the top of the actuator shaft.
It is intended for use if the actuator fail to operate while a patient is suspended.
The device consisting of a plastic collar ring that should be turned clock-wise
continually until the patient has been lowered.
Contact your dealer immediately if standard troubleshooting techniques do not
correct the failure. Do not attempt to lift until all failure and safety issues
DURING LIFT FAILURE. THIS DEVICE WILL ALLOW LOWERING OF
PATIENTS ONLY. PLEASE CONTACT YOUR DEALER IMMEDIATELY IN
CASE OF FAILURE.
BESTCARE LLC
WARRANTY AND RETURN GOODS POLICY
Bestcare LLC offers a limited warranty on all patient lifts, slings and accessories to be free of defects in
workmanship and product performance. This warranty is extended only to the original purchaser/user and is
therefore non transferrable. Any warranty claims must be submitted through an authorized dealer or
distributor that sold the original product with proper proof of sale and serial number supplied. Prior
authorization from Bestcare LLC is required for any warranty replacement and we reserve the right to replace
parts and or accessories in lieu of sending complete new patient lifts. Dealers and distributors will be billed
for any advance warranty replacement items shipped and credited at 100% only when the defective items
have been returned to Bestcare LLC and proven defective. Product returned without a Bestcare LLC return
authorization will be refused. Returns received 30 days after the issuance of a return authorization will also
be refused as the authorization will have expired. The final disposition of warranty claims will be subject to
our inspection of the returned items. Bestcare LLC has the right to determine valid claims based on the
individual circumstances of each claim. Warranty claims will be denied should evidence of the following be
determined:
• Misuse of product , modification of product or failure to maintain as per the owner’s manual
• Serial number removed or defaced
• Normal wear and tear