Use and Care Manual

TROUBLESHOOTING
303021264026
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©2021 Bestway Inflatables & Material Corp.
All rights reserved/Tous droits réservés/Todos los derechos reservados/Alle Rechte vorbehalten/Tutti i diritti riservati
Trademarks used in some countries under license from/
Marques utilisées dans certains pays sous la licence de/
Marcas comerciales utilizadas en algunos países bajo la licencia de/
Die Warenzeichen werden in einigen Ländern verwendet unter Lizenz der/
Marchi utilizzati in alcuni paesi concessi in licenza a
Bestway Inflatables & Material Corp., Shanghai, China
Manufactured, distributed and represented in the European Union by/
Fabriqués, distribués et représentés dans l’Union Européenne par/Fabricado, distribuido y representado en la Unión Europea por/
Hergestellt, vertrieben und in der Europäischen Union vertreten von/Prodotto, distribuito e rappresentato nell'Unione Europea da
Bestway (Europe) S.r.l., Via Resistenza, 5, 20098 San Giuliano Milanese (Milano), Italy
Distributed in North America by/Distribués en Amérique du Nord par/Distribuido en Norteamérica por
Bestway (USA) Inc., 3411 E. Harbour Drive, Phoenix, Arizona 85034, United States of America
Tel: [phone] (For U.S. and Canada)
Distributed in Latin America by/Distribué en Amérique latine par/Distribuido en Latinoamérica por/Distribuído na América Latina por
Bestway Central & South America Ltda, Salar Ascotan 1282, Parque Enea, Pudahuel, Santiago, Chile
Distributed in Australia & New Zealand by Bestway Australia Pty Ltd, Unit 2/98-104 Carnarvon St Silverwater, NSW 2128, Australia
Tel: Australia: ([phone]; New Zealand: 0800 142 101
Distributed in United Kingdom by Bestway Corp UK Ltd. 8 Wentworth Road, Heathfield Industrial Estate, Newton Abbot, Devon, TQ12 6TL
Exported by/Exporté par/Exportado por/Exportiert von/Esportato da
Bestway (Hong Kong) International Ltd./Bestway Enterprise Company Limited
Suite 713, 7/Floor, East Wing, Tsim Sha Tsui Centre, 66 Mody Road, Kowloon, Hong Kong
www.bestwaycorp.com
Problems Probable Causes Solutions
Sand is flowing
to the pool
No water flow
Excessive filter
pressure
Control Valve leaks
from the port D
Connectors leak
- Sand is too small
- Move the control valve from the
backwash to the filter function without
stop the sand filter
- The level of the sand is too high
- The skimmer is broken
- Stopper plugs were not removed
- Air was not released
- The control valve is set to Closed
- The strainer is blocked
- Sand filter broken
- Dirty filter
- Calcified sand bed
- Insufficient backwashing
- The pressure gauge is broken
- Control Valve is set between two
functions
- The gasket is broken
- Washer of the connectors not in place
- Washer of the connectors broken
- O-ring on the hose connection is broken
- Loose Hoses
- Recommend 0.45 mm to 0.85 mm #20
silica sand
- Stop the sand filter every time set the
control valve
- Check if the level of the sand is between
the marked “MAX” and “ MIN” on the
collector hub
- Replace the skimmer
- Remove the stopper plugs and insert the
debris screens
- Release the air
- Set to filter function
- Clean the strainer
- Call for service
- Backwash
- Inspect sand and change if necessary
- Backwash until water runs clear
- Replace the pressure gauge
- Set to one function
- Replace the gasket
- Reposition the washer
- Replace the washer
- Replace the O-ring
- Tighten them