Use and Care Guide

15
Troubleshooting:
problem
possible reason
countermeasure
1
indicator light for power
supply not working
The connector is not connected
properly
Check the connector or replace a new
one
No power supply input
Check your circuit breaker to confirm
power at the wall outlet
Indicator light is broken
replace the circuit panel
2
Indicator light for function
is not working
The heating indicator light is broken
Replace the relevant control panel
The circuit board or components are
broken
Replace the circuit board
The temperature sensor is broken
check the connection of the
temperature sensor
3
Infrared Heater not
heating up
The heater is broken
Replace heater panel
The wire junction or the heater’s wire
is not connected
Check that the connections are sung
and tight
The temperature sensor is broken
check the connection of the
temperature sensor
The circuit board or the relay is not
working
replace the circuit board
4
Odor from the sauna
Power supply problem
Power supply may need to be
replaced
5
Light bulb is not working
Light bulb is burned out
Remove burned out light bulb and
replace it
Light bulb wiring is loosen
Check connection and/or replace the
lamp assembly
Problems with electrical control panel
Replace the relevant control panel
6
Sauna is not powering up
Power cord is unplug
Plug the power cord into wall outlet
Outlet has no power
Check your circuit breaker to confirm
power at the wall outlet
Power supply or circuit panel is
broken
Replace the power supply or related
circuit board
7
The temperature display
shows "EP"
The connector of temperature sensor
is loose, not connected, or sensor is
damaged
Disconnect and reconnect the
connector of temperature sensor or
change to a new temperature sensor