Instruction manual

Multipoint Conferencing Unit /Conference Reservation
and Control System
Issue 9 May 2003
17-47
Customer Education
System manager/administrator has
copy of Avaya™ Toll Fraud and
Security Handbook (this document)
System security policy established
and distributed
System security policy reviewed
periodically
Security policy included in new-hire
orientation
Employees know how to detect
potential toll fraud
Employees know where to report
suspected toll fraud
Authorization codes not sequential
Remote access phone number(s)
not published
Barrier codes and passwords are
chosen to be difficult to guess
Barrier codes, passwords (including
ESM and CRCS) and authorization
codes are removed/changed when
employees are terminated
Authorization codes, account
codes, and passwords are not
written down or translated on
auto-dial buttons
HackerTracker thresholds
established
Social engineering explained
1. If “NO” (N), provide Note reference number and explain
Table 17-17. MCU/CRCS security checklist — Continued
Y/N
1
Note N/A
Continued on next page