User Manual

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IX. Troubleshooting & Repair
In the unlikely case of a failure, please check the following potential issues before contacting our support
department or your friendly dealer. However, if you are still unable to get proper functionality after reading this
manual, please contact us directly. We are happy to assist you in solving any issues with your unit.
1. Unit Does Not Power On: Check that the wall outlet has correct power (try plugging in a lamp). Check
the power cord for a secure connection. Check fuse on the rear panel of the unit. Fuse rating should be 1.25A T
for 110V. Replace fuses only with the same type and rating. If the unit is still unable to power on, disconnect the
power, then open the top cover by removing all screws and check all fuses on the small PCB board to the left of
the main transformer. Then, carefully reconnect the power without touching any of the internal components and
check the small red LEDs on the PCBs. They will be illuminated if the unit is receiving power.
2. Unit Keeps Blowing Fuses: The unit may have a short or power supply problem. Check to make sure
the internal voltage selector switch is properly set for your geographic location. (110/230). To access this switch,
disconnect the power, open the top cover by removing all the screws and the switch is on the small PCB board at
the rear right-hand corner of the unit.
3. Unit is On, but not doing anything: The unit may be bypassed. Press the ENGAGE button on the lower
left-hand corner of the front face plate. This switch should be illuminated. All desired IN switches should also be
illuminated. Check proper connection of XLR cables, and be sure no cross patching has occurred at the console,
patch-bay, or mixing board. Pull a cable to the input and make sure sound goes away or you may have been
listening to the wrong piece of gear (this happens to us all the time!).