Operation Manual

BEYERTONE

www.beyertone.com

7.3 Software updates

Both the CallRecorder’s system software and the PC software are constantly being

further developed and enhanced. You can perform an update at any time to keep your

installation totally up to date. You may also be asked by technical support to update

your software in order to set up specific functions.

7.3.1 Updating the PC software

You can always find the latest PC software for the CR-100 USB and the CR-200 on the

www.beyertone.com website under “Support / software”. Download the installation file

you want onto your PC.

Now, first uninstall the existing CallRecorder software from your PC via the ‘Software’

item in your Control Panel.

Then perform the new set-up with the downloaded file, following the instructions of the

installation wizard.

7.3.2 Updating the device’s system software (CR-100 USB)

You can get new system software for your CR-100 USB device as a ‘.bin file’ from the

www.beyertone.com website or on request directly from the technical support.

If your CR-100 USB device is connected to your PC and the USB connection is live (i.e.

the yellow ‘USB’ LED on the device is lit up), you can update the device’s system

software via the ‘Configuration Hardware’ window.

Carry out the ‘Communication / Update Systemsoftware’ item from the menu. Have the

file for the new system software (*.bin extension) ready on a local drive and simply

follow the instructions on your PC.

NOTE: You can see what version of the system software your CR-100 USB is currently

running from the configuration data (see section 7.1).