User's Manual

41
7. Troubleshooting
Common issue Cause reason Shooting way
Using mobile phone in the
area where network
connection is not good,
such as around a tower or
basement, and radio
wave cannot be sent
effectively.
Try to avoid.
Using mobile phone when
network is busy, such
as an on-off duty time,
line busy.
Try to avoid.
Bad connection
Related to the distance of
the send basis of the
network.
Ask your operator to
provide the map of your
service area.
It is caused by network
connection and it’s a
regional problem.
Aftersound or
cacophony
Network connection is not
good in some areas.
Hang up and redial the
number.
Idle time is related to
network settings.
If the mobile phone is in
the area where
network connection is
not good, please
temporarily shut off
your phone.
Need to change battery. Insert a new battery.
Idle time becomes
short
When you cannot receive
signals, your mobile
phone will continue to
send to find a basis. A lot
of battery power is used,
so as to limit idle time.
Please move to an area
where signal is strong
or temporarily turn off
your phone.