Instructions / Assembly

BHI Air Conditioner Limited Warranty Statement

The following limited warranty shall apply to only the Original Purchaser, at Original Installation Site, of the BHI products used

without interruption by the Original Purchaser.

BHI AIR CONDITIONER LIMITED WARRANTY

Subject to the terms and conditions set forth below, Best Houseware Inc. (Referring to ‘We’ and ‘BHI’) warrants the products purchased from

BHI or from a BHI authorized reseller/retailer to be free from defects in materials or workmanship under normal consumer use during the

respective Warranty Period set forth below. The Limited Warranty begins on the date of original installation (the date stated on the registration

form. If products are not registered, the warranty period begins from the delivery time.)

In the event that the product is found to be defective in materials or workmanship during the applicable warranty period, we will repair or

replace, at its option, the defective part. We will provide the following beneﬁts, subject to the conditions stated below:

Parts and Accessories- For a period of ONE (1) YEAR beginning on the date of this limited warranty applied, we will supply, at its option,

either new, like kind or rebuilt replacement parts. Items are not otherwise covered or excluded under this warranty.

Compressor- For a period of FIVE (5) YEARS beginning on the date of this limited warranty applied, we will supply, at its option, either

new, like kind or rebuilt replacement compressor(s).

PROPER INSTALLATION:

This Limited Warranty applies only to Air Conditioners that are installed in accordance with all applicable building codes and permits, BHI’s

installation and operation instructions and good trade practices. Installation by contractors who are licensed for HVAC is strongly

recommended and registration of product is only available for products installed by HVAC licensed contractor.

REGISTRATION:

Registration of products within 30 days of purchasing provides exact starting date of this limited warranty and streamlined warranty service.

Registration form can be downloaded from www.bhiair.com. Please ﬁll it out and email to registration@bhiair.com.

BEST HOUSEWARE INC. WILL PROVIDE WARRANTY SERVICE THROUGH ONE OR MORE OF THE FOLLOWING

OPTIONS:

(i) Carry-in service. You may bring your product to Best Houseware Inc. warehouse or authorized retailers oﬀering carry-in

warranty service.

(ii) Mail-in service. If we determine that your registered product is eligible for mail-in service, company will send you prepaid

return label(s) for defective part(s), and send you back the replaced or repaired parts. We will pay for shipping to and from your

location if instructions regarding the method of packaging and shipping the product are followed. THIS SERVICE IS ONLY

AVAILABLE TO REGISTERED PRODUCTS.

(iii) Drop-in Service. We provide the replacement of defective part(s) for the eligible original purchaser free of charge. Return of the

defective parts may be requested for investigation and improvement for the quality of Company’s product. Purchaser is solely

responsible for the shipping and labor fee.

Any replacement parts will be new or refurbished and the serviced unit will be warranted for the remainder of the original Warranty Period, or

thirty (30) days from the date of shipment of the Product back to you, whichever is longer.

EXCLUSION:

● Damage and/or repairs required as a consequence of faulty installation or application;

● Products sold and/or installed outside the lower continental United States (excluded Alaska, Hawaii, or Puerto Rico), and products

designed for markets other than the United States;

● Cosmetic blemishes or imperfections that do not aﬀect functionality of the product;