How to Guide

11
Problem Cause Solution
AC power is not getting to the
a
mplifier.
• Unplug your subwoofer. Unscrew the outer screws on the
back of the sub amp. Wiggle the amp out and make sure
both (+) and (-) leads from the amp are securely connected
to the (+) and (-) leads on the woofer. If not, this will solve
the problem.
5) NO OUTPUT
FROM SUB
LED LIGHTS
UP GREEN with
Power Switch
set to AUTO
4) NO OUTPUT
FROM SUB
LED DOES NOT
LIGHT UP
6) NO OUTPUT
FROM SUB
LED LIGHTS
UP RED with
Power Switch
set to AUTO
7) LOW BASS
OUTPUT from
SUB
8) LITTLE/NO
SOUND from one
main speaker
Fuse is blown or subwoofer
amplifier is not working.
Connection between 12” woofer
and sub amplifier is loose or not
connected.
12” woofer or sub amplifier is
faulty.
The subwoofer is not receiving a
signal.
Subwoofer amplifier may not
be not working. See solution to
troubleshoot.
Volume level on subwoofer or
receiver’s subwoofer output is too
low.
Subwoofer is not placed correctly.
You used speaker level connections
and have mixed up the polarity of
the wires, thus shorting one chan-
nel of the main amplifier.
• Determine whether the woofer or amplifier
is defective.
Unplug your subwoofer. Unscrew the outer screws around
the woofer. Take the 12˝ woofer out of the cabinet and per-
form one of the testing steps below:
1) Touch the woofer’s (+) and (-) terminals to the (+) and
(-) terminals on a 9-volt battery. If you hear a popping
noise, the woofer is good and the amp needs repair. If you
do not hear a popping noise, the woofer is bad.
2) Touch the woofer’s (+) and (-) terminals to the (+) and
(-) leads of a speaker wire connected to a main channel of
your receiver. If the woofer plays fine, then the amp needs
repair. If it does not play, then the woofer is bad.
•
Make sure the switch on the back of the sub is in the “ON”
p
osition.
• Check that you are using the correct power cord and that
it is plugged in securely at both ends and make sure that the
AC outlet the subwoofer is plugged into is working. Try an-
other power cord.
• If you have determined you are using the correct power
cord, it is plugged in securely at both ends, and your AC outlet
has power but the LED is still not lighting up, check your fuse
(see #9, Page 5). If this does not correct the problem, your
amplifier needs service. Please contact BIC Tech Support.
• Make sure your digital receiver is set to “SUB ON”.
• Recheck the connections between the receiver and the sub-
woofer.
• Set the subwoofer level to a minimum. Use a different RCA
cable to hook the sub to a DVD players analog output or to
an MP3 player. Play some music and slowly turn the volume
up on the sub. If the sub plays, then the sub is fine and the
problem lies either in the subwoofer cable, the setting on
the receiver, or you have connected to the wrong jack on
the receiver. If still no sound, contact BIC Tech Support.
Increase the volume control located on the back of the sub-
woofer and the subwoofer level or LFE level on the receiver
or other source. It is best to set the level of the subwoofer
relative to the other speakers.
• Correct the polarity of the speaker wires by matching the
(+) and (-) from the receiver/amplifier to the (+) and (-) of
the subwoofer’s speaker level input.
For BIC tech support, please call 877-558-4242, ext. #2 or email [e-mail].
See “Placement” Page 3 of this manual.