Installation guide
System Reports 233
Creating Directory Subscribers Reports
The subscriber directory report lists all subscribers with the number of new messages, and total new and old/archived
messages, the last time the subscriber checked for messages, and the access options configured for the subscriber. The
report is sorted by the subscriber’s last name.
To create a subscribers directory report
1. In the Navigation Pane, click Reports > Directory > Subscribers.
2. Select an output device:
• Display. Displays the report in a pop-up window.
• File. Saves the report to a file. The default file name is default.txt, type a report file name to use an
alternative file name.
3. Click Run to generate the report.
Subscriber Directory Report Column Headings
Column Heading Description
Subscriber Name The subscriber’s name.
Personal ID
Subscriber’s personal ID. When a subscriber is a system
manager the personal ID is displayed as XXXXXXXXXX.
New Messages
The number of new messages and the total length of all
messages in hours and minutes.
Messages Total
The total number of new and old messages and the number of
archived messages.
Last Contact The last time the subscriber or guest checked messages.
Message Hold The number of old (heard) messages.
Message Archived The number of archived messages.
Access
The subscriber’s access rights. See Directory Report Access
Option Codes for a list of the access option codes used in this
column.