Manualshelf

Installation Guide

ManualsBrandsBig Ass Fans ManualsKitchen4900 14 ft. Silver and Yellow ShopFan
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BIG ASS FAN 4900
General troubleshooting
For questions about your product or customer service inquiries, please call our toll free number (855-490-3048).
Some issues can be resolved before requesting service. Review the below troubleshooting tips before contacting Customer Service for
support.
Symptom Possible solution(s)
The fan is turning in the wrong direction. To be effective, the fan should be rotating in the counterclockwise direction when viewed
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button on the controller.
A popping noise is coming from the fan.
Airfoil noise comes from airfoils that are
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Disconnect the fan from power, and then tighten the airfoil fasteners to 29 ft·lb
(39.3 N·m). If the popping still occurs, verify that the airfoils are not contacting each
other. If they are, contact Big Ass Fans Customer Service.
The fan will not start. 9HULI\WKHIROORZLQJ
• Make sure that all wires are securely connected.
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If the fan still does not start, contact Customer Service.
The fan controller generates radio
frequency noise (RF).
Fan controllers generate RF noise in many
ways, but this can be prevented using
the proper wiring practices outlined in
“Electrical Installation” (p. 20).
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• Do not run your controller and sensitive equipment on the same power line.
• Ensure proper grounding at the motor, controller, and from the controller to the utility.
If the noise is still present, contact Customer Service.
The motor makes noise when fan speed is
increased.
Audible high frequency carrier noise may
be an indicator of a stall condition.
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The fan wobbles during operation. 9HULI\WKDWWKHPRXQWLQJVWUXFWXUHLVULJLGHQRXJKWRVXSSRUWWKHIDQDQGWKDWWKHIDQLV
not being exposed to external air forces.
Note: Some motor, gearbox, or drive noise is to be expected and is normal.
Troubleshooting