Warranty

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© 2016 Delta T Corp. All rights reserved. RTL-MISC-71-ENG-01_A 02/25/16
Haiku L Series
Item Period of coverage
Motor Lifetime of motor
Motor controller & LED light 5 years (parts)
All other componentes 1 year (parts)
ANY IMPLIED WARRANTY OR MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, MADE WITH RESPECT TO THIS PRODUCT OR ANY OF ITS COMPONENTS AND
ACCESSORIES IS DISCLAIMED AND REPLACED BY THE TERMS OF THIS WARRANTY.
What is covered?
This Warranty is provided by Haiku Home of 2348 Innovation Drive, Lexington, KY, USA, and covers the motor and other components of your Haiku
ceiling fan against all defects in workmanship and materials. You must be the original purchaser or user of the Product to be covered. This warranty
only applies to Haiku ceiling fans, and is limited solely to products purchased from one of its authorized retailers. Under no circumstances will
warranty coverage extend to products purchased through eBay, Craigslist, or other auction internet-based sites.
What will we do?
During the Warranty Period, Haiku Home will, at its option and cost:
a. Repair or replace the aected component(s) of any defective motor, component, or accessory;
b. Repair or replace the defective product; or
c. Refund the price you paid for the product upon return of the product to the Haiku Home service center, shipping and insurance prepaid by you.
HAIKU HOME WILL SHIP THE REPAIRED PRODUCT OR REPLACEMENT TO YOU AT NO CHARGE; HOWEVER, YOU ARE RESPONSIBLE FOR ALL
COSTS OF REMOVAL, REINSTALLATION, AND SHIPPING OF THE PRODUCT TO THE HAIKU HOME SERVICE CENTER.
The foregoing constitutes your exclusive remedy and the limit of liability for Haiku Home, and for any and all losses in connection with this product.
What steps are required to obtain warranty service?
YOU MUST HAVE PROOF OF PURCHASE OF THE CEILING FAN TO OBTAIN LIMITED WARRANTY SERVICE. KEEP YOUR RECEIPT OR OTHER
PROOF OF PURCHASE. Contact the Haiku Technical Support Department as soon as possible after the issue is discovered by:
a. Visiting our website at www.haikuhome.com and submitting a Technical Support form; or
b. Calling 1-855-490-3048.
If the Haiku Technical Service Representative determines that the warranty claim may be valid, he or she will advise you if the product or defective
part must be returned to Haiku Home at the address set out above, or to such other address that the Technical Service Representative advises.
If the Haiku Technical Service Representative determines that the warranty claim may be valid and that a replacement part is required, he or she
will process the claim and issue a Return Materials Authorization (RMA) number. You will be responsible for shipping the product and all insurance,
freight, or other transportation charges to the relevant Haiku Home service center. Your product should be properly packed to avoid damage in
transit since Haiku Home will not be responsible for such damage.
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