User Manual

11. Where do the photos and video store?
All the received photos and videos will be stored in the built-in 16GB memory, it is estimated
to keep over 40,000 photos of 300KB/pc. The BIGASUO server will only cache the data
for 30 days, and all the photos will be encrypted and deleted after 30 days. It can enable your
photo frame to receive the photos sent when the photo frame is offline.
12. How can I delete photos and videos?
Enter Photo or Video Library, click “more” button on the top. Select the photos or videos you
would like to delete and click “delete”.
13. Can I export the photos and videos?
You can export photos and videos via extended SD card (max support 32GB) and USB drive.
After SD card or USB drive inserts in the port, you can select the photos and videos you
would like to export in the library, click “share” to export your files.
14. Is it possible to manage the photos and videos in the frame remotely?
You can only manage/export/delete photos and videos in the frame directly.
15. Can I adjust the speed the photos changes?
You can choose your preferred slideshow mode, interval and transition effect in Album
Settings.
16. Can this frame automatically turn on/off at a specific time?
You can enter Auto On/Off setting and set the auto on/off time as you want.
17. Can I cycle pictures and videos together? You could only play photos or videos separately.
If you cannot find the answer for your question, please contact our customer support team,
thank you.
FAQ
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us-frame@bigasuo.co.uk