Use and Care Manual

ATTACH COPY OF ORIGINAL SALES RECEIPT HERE
At Rhino Metals, Inc., our job goes beyond just
making safes. We believe our ulmate responsibility is
to provide a quality product that creates peace of mind
and unmatched value for our customers.
We are thankful you chose Rhino Metals, Inc. to
help protect your valuables and are condent you will
be sased with your safe for years to come.
The Rhino Metals, Inc. Team
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4. I am geng no response from my electronic lock.
Replace your baery with a new 9-volt Baery. We recommend using a Duracell™ or
Energizer™ alkaline baery with a “use date” at least 4 years in the future. Replacing the
baery annually will ensure reliable access into your safe. Low current will cause the keypad
to malfuncon. Make sure all wires are properly and ghtly connected to the keypad with
no pinched wires or bent connectors.
5. My electronic lock is randomly ashing and not allowing me to enter my combinaon.
You may be in a delay period. Do not touch anything on the keypad for a period of 10-15
minutes. (If you aempt to enter your combinaon while in a delay period, the delay period
will be extended. Changing the baery on your keypad while in a delay period will also
extend the delay period.) Aer you have waited 10-15 minutes and the light stops ashing,
you may then enter your combinaon. If it is sll ashing randomly, wait up to 2 hours
before trying again.
6. My electronic lock beeps and ashes aer every digit is pressed, but it will not
lock/unlock my safe.
If your lock is accepng your combinaon (indicated by two beeps and ashes aer the
combinaon has been pressed), you may have a baery with too lile current. Try replacing
the 9-volt baery. We recommend using a Duracell™ or Energizer™ alkaline baery with a
“use date” at least 4 years in the future. Then, try your combinaon again. If your lock gives
you three beeps and ashes aer the combinaon has been pressed, an invalid code has
been entered.
7. I’ve changed my baery and the safe is sll not locking/unlocking.
If you are aempng to unlock the safe, rotate the handle counter-clockwise while you
enter your combinaon. Once you hear the two beeps wait for 2 seconds, and then rotate
clockwise to open. If you are aempng to lock the safe, turn the handle counter-clockwise
unl it stops, then press and hold the handle to the counter-clockwise for 7 seconds before
checking to see if it locked.
8. What do I do if I have forgoen the combinaon to my safe?
If you have an electronic lock and have forgoen your code, you will have to have your safe
drilled open by a locksmith, which could cost you over $500. To prevent this, please keep
your combinaon in a secure locaon– NOT inside your safe. WE DO NOT STORE YOUR
COMBINATION AT THE FACTORY. If you have a manual lock, we may have your combinaon
on le; however, we neither guarantee it is available, nor are we responsible for keeping the
informaon. If available, we can give the factory set combinaon to you with proof of
purchase and idencaon. If you have since changed your combinaon, a locksmith must
be called.
9. My door is dragging. How can I x this?
Make sure you have removed the shipping feet from under your safe as it is a safety
hazard and could cause your safe to be un-level. Once the feet have been removed, check
to be sure the safe is on level ground. If it is not, use shims to level the safe. If your door is
sll dragging, contact Rhino Tech Support.
10. My door seems loose when closed. Is there a way to ghten this?
There are 2 door adjustment tabs located on the le side of the door frame inside the safe.
You can bend these out using a screwdriver to put tension on your door bolts and pull the
door into the frame. Be sure not to pull the door adjustment pads out too far as they can
damage your door bolts and make the safe dicult to open. For assistance, call Rhino Tech
Support.
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