Use and Care Manual

1. I can’t get the combinaon to work on my manual lock.
Review the opening procedure on page 13-14.
2. I have a SecuRam electronic lock and my safe won’t lock.
The most common issue is low current from the baery. If your safe won’t lock, try
installing a new Duracell™ or Energizer™ 9 volt alkaline baery with “use date” at least 4
years in the future.
3. Should I clean my door bolts?
Yes! With the door open and the handle rotated counter-clockwise to extend the door bolts,
wipe a very small amount of lubricang grease onto the moving door bolts around the door.
We recommend using Super Lube™ or a mul-purpose silicone grease with PTFE.
FREQUENTLY ASKED QUESTIONS
1. Where is my serial number located?
For Rhino Safes, the serial number is located on the boom back corner of the safe and on
the lower inside secon of the door. For Bighorn and Kodiak Safes, the serial number is
located on the right side of the safe near the back top corner and on the lower inside
secon of the door. Serial numbers are also recorded in the Owner’s Manual.
2. How do I clean my safe?
See safe maintenance secon on page 8.
3. Is my safe pre-drilled for a dehumidier?
Yes, depending on model, your safe may either be predrilled or have an internal power
outlet. If predrilled, you will see a small hole drilled in the steel in one of the lower corners
on the backside of the safe. You’ll need to back-drill through the re lining and upholstery to
be able to feed the wire for your dehumidier through the hole.
4. My safe has external hinges. Are they more vulnerable to an aack than internal hinges?
No. In fact, external hinges are just as, if not more, secure. Your safe has door bolts on both
sides of the door to prevent the door from opening if the hinges are sawed o. Also, in a
re, internal hinged safes are vulnerable to heat transfer as there is a large unprotected
area where the hinges are welded to the inside of the body. External hinges help provide
you the best re and the protecon possible.
5. Should I bolt my safe down?
Denitely! If you had the ability to get your safe into your house, a burglar will be able to
get it out. Bolng your safe down ensures the best possible protecon for your valuables.
Also, safes are very top heavy and when unsecured can be a safety hazard. You must bolt
down your safe to validate your break-in warranty.
6. How do I bolt my safe down?
Your safe has pre-drilled anchoring holes in the oor. (Refer to pages 4 &6)
7. Can my electronic lock be hot-wired by a burglar to gain entry?
All U.L. Listed electronic locks are designed to block any aempts at hot-wiring, shorng,
and manipulaon. The only way to open your lock is with the exisng combinaon.
TROUBLESHOOTING GUIDE
15
DO NOT STORE YOUR COMBINATION OR
PROOF OF PURCHASE INSIDE YOUR SAFE
PLEASE KEEP INFORMATION AVAILABLE AS WE WILL ASK FOR IT IF
WARRANTY WORK IS NECESSARY.
Serial Number:
___________________________________________
Combinaon:
___________________________________________
Purchased From:
___________________________________________
Date:
___________________________________________
Rhino Metals, Inc.
Makers of Bighorn, Kodiak and Rhino Safes
607 Garber Street
Caldwell, ID 83605
208-454-5545
208-459-0819 (FAX)
www.rhinosafe.com
Toll Free: 800-701-9128
For Technical Support issues, it is helpful to be near your safe when you call.
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