BIPAC 5100S ADSL Modem/Router with Single Ethernet Port User’s Manual
Table of Contents Chapter 1 ....................................................................................... 5 1.1 Introducing the BIPAC 5100S................................................... 5 1.2 Features of the BIPAC 5100S .................................................. 5 1.3 Applications for the BIPAC 5100S ............................................ 8 Chapter 2 ....................................................................................... 9 2.1 Web Configurator Overview ..........
4.2 DNS Server Address .............................................................. 24 4.3 DNS Server Address Assignment........................................... 25 4.4 LAN TCP/IP ............................................................................ 25 4.5 Configuring LAN ..................................................................... 27 Chapter 5 ..................................................................................... 29 5.1 WAN Overview .......................................
9.4 Web ........................................................................................ 50 9.5 Configuring Remote Management.......................................... 50 Chapter 10 ................................................................................... 52 10.1 Universal Plug and Play Overview ....................................... 52 10.2 Cautions with UPnP.............................................................. 52 10.3 Installing UPnP in Windows Example..........................
Chapter 1 Getting to Know the BIPAC 5100S This chapter describes the key features and applications of BIPAC 5100S. 1.1 Introducing the BIPAC 5100S The BIPAC 5100S integrates high-speed 10/100Mbps auto-negotiating LAN interface and a high-speed ADSL port into a single package. The BIPAC 5100S is ideal for high-speed Internet browsing and making LAN-to-LAN connections to remote networks. By integrating DSL and NAT, the BIPAC 5100S provides super-fast Internet access to multiple users at minimum cost.
Using the standard TCP/IP protocol, the BIPAC 5100S and other UPnP enabled devices can dynamically join a network, obtain an IP address and convey its capabilities to other devices on the network. 10/100M Auto-negotiation Ethernet/Fast Ethernet Interface This auto-negotiation feature allows the BIPAC 5100S to detect the speed of incoming transmissions and adjust appropriately without manual intervention.
Ethernet interface with the BIPAC 5100S itself as the gateway for each LAN network. IP Policy Routing (IPPR) Traditionally, routing is based on the destination address only and the router takes the shortest path to forward a packet. IP Policy Routing (IPPR) provides a mechanism to override the default routing behavior and alter the packet forwarding based on the policy defined by the network administrator. Protocol Support ♦ PPP (Point-to-Point Protocol) link layer protocol. - PPP over PAP (RFC 1334).
- ADSL circuitry - RAM - LAN port Filters The BIPAC 5100S's packet filtering functions allows added network security and management. Ease of Installation The BIPAC 5100S is designed for quick, intuitive and easy installation. Housing The BIPAC 5100S's all new compact and ventilated housing minimizes space requirements making it easy to position anywhere in your busy office. 1.3 Applications for the BIPAC 5100S The BIPAC 5100S is the ideal high-speed Internet access solution.
Chapter 2 Introducing the Web Configurator This chapter describes how to access and navigate the web configurator. 2.1 Web Configurator Overview The embedded web configurator allows you to manage the BIPAC 5100S from anywhere through a browser such as Microsoft Internet Explorer or Netscape Navigator. Use Internet Explorer 6.0 and later or Netscape Navigator 7.0 and later versions with JavaScript enabled. It is recommended that you set your screen resolution to 1024 by 768 pixels 2.
Step 6. You should now see the Site Map screen. 2.3 Navigating the BIPAC 5100S Web Configurator The following summarizes how to navigate the web configurator from the Site Map screen. Screens vary slightly for different BIPAC 5100S models. Click Wizard Setup to begin a series of screens to configure the BIPAC 5100S for the first time. Click a link under Advanced Setup to configure advanced BIPAC 5100S features.
2.4 Configuring Password It is highly recommended that you change the password for accessing the BIPAC 5100S. To change the BIPAC 5100S’s password, click Advanced Setup and then Password. The screen appears as shown. The following table describes the labels in this screen. LABEL DESCRIPTION Old Password Type the default password or the existing password you use to access the system in this field. New Password Type the new password in this field.
Chapter 3 Wizard Setup This chapter provides information on the Wizard Setup screens in the web configurator. 3.1 Wizard Setup Introduction Use the Wizard Setup screens to configure your system for Internet access settings and fill in the fields with the information in the Internet Account Information table of the Compact Guide or Read Me First. Your ISP may have already configured some of the fields in the wizard screens for you. 3.
BIPAC 5100S encapsulates the PPP session based on RFC1483 and sends it through an ATM PVC (Permanent Virtual Circuit) to the Internet Service Provider's (ISP) DSLAM (digital access multiplexer). Please refer to RFC 2364 for more information on PPPoA. Refer to RFC 1661 for more information on PPP. 3.2.4 RFC 1483 RFC 1483 describes two methods for Multiprotocol Encapsulation over ATM Adaptation Layer 5 (AAL5).
The following table describes the labels in this screen. LABEL Mode DESCRIPTION From the Mode drop-down list box, select Routing (default) if your ISP allows multiple computers to share an Internet account. Otherwise select Bridge. Encapsulation Select the encapsulation type your ISP uses from the Encapsulation drop-down list box. Choices vary depending on what you select in the Mode field. If you select Bridge in the Mode field, select either PPPoA or RFC 1483.
LAN share one common network number. Where you obtain your network number depends on your particular situation. If the ISP or your network administrator assigns you a block of registered IP addresses, follow their instructions in selecting the IP addresses and the subnet mask. If the ISP did not explicitly give you an IP network number, then most likely you have a single user account and the ISP will assign you a dynamic IP address when the connection is established.
the BIPAC 5100S acts as a DHCP client on the WAN port and so the IP Address and ENET ENCAP Gateway fields are not applicable (N/A) as the DHCP server assigns them to the BIPAC 5100S. 3.7.4 Private IP Addresses Every machine on the Internet must have a unique address. If your networks are isolated from the Internet, for example, only between your two branch offices, you can assign any IP addresses to the hosts without problems.
3.10.1 PPPoE Select PPPoE from the Encapsulation drop-down list box in the first wizard screen to display the screen as shown. The following table describes the labels in this screen. LABEL DESCRIPTION Service Name Type the name of your PPPoE service here. User Name Configure User Name and Password fields for PPPoA and PPPoE encapsulation only. Enter the user name exactly as your ISP assigned.
Network Address Select None, SUA Only or Full Feature from the drop-sown list box. Refer to the Translation NAT chapter for more details. Back Click Back to go back to the first wizard screen. Next Click Next to continue to the next wizard screen. 3.10.2 RFC 1483 Select RFC 1483 from the Encapsulation drop-down list box in the first wizard screen to display the screen as shown. The following table describes the labels in this screen.
The following table describes the labels in this screen. LABEL IP Address DESCRIPTION A static IP address is a fixed IP that your ISP gives you. A dynamic IP address is not fixed; the ISP assigns you a different one each time you connect to the Internet. The Single User Account feature can be used with either a dynamic or static IP address.
The following table describes the labels in this screen. LABEL User Name DESCRIPTION Enter the user name exactly as your ISP assigned. If assigned a name in the form user@domain where domain identifies a service name, then enter both components exactly as given. Password Enter the password associated with the user name above. IP Address This option is available if you select Routing in the Mode field. A static IP address is a fixed IP that your ISP gives you.
Translation Select None, SUA Only or Full Feature from the drop-sown list box. Refer to the NAT chapter for more details. Back Click Back to go back to the first wizard screen. Next Click Next to continue to the next wizard screen. 3.11 DHCP Setup DHCP (Dynamic Host Configuration Protocol, RFC 2131 and RFC 2132) allows individual clients to obtain TCP/IP configuration at start-up from a server. You can configure the BIPAC 5100S as a DHCP server or disable it.
If you want to change your BIPAC 5100S LAN settings, click Change LAN Configuration to display the screen as shown next. The following table describes the labels in this screen. LABEL LAN IP Address DESCRIPTION Enter the IP address of your BIPAC 5100S in dotted decimal notation, for example, 192.168.1.254 (factory default). LAN Subnet Mask Enter a subnet mask in dotted decimal notation.
3.13 Wizard Setup Configuration: Connection Tests The BIPAC 5100S automatically tests the connection to the computer(s) connected to the LAN ports. To test the connection from the BIPAC 5100S to the ISP, click Start Diagnose. Otherwise click Return to Main Menu to go back to the Site Map screen. 3.14 Test Your Internet Connection Launch your web browser and navigate to www.billion.com. Internet access is just the beginning.
Chapter 4 LAN Setup This chapter describes how to configure LAN settings. 4.1 LAN Overview A Local Area Network (LAN) is a shared communication system to which many computers are attached. A LAN is a computer network limited to the immediate area, usually the same building or floor of a building. The LAN screens can help you configure a LAN DHCP server and manage IP addresses. 4.1.
passed to the client machines along with the assigned IP address and subnet mask. There are two ways that an ISP disseminates the DNS server addresses. The first is for an ISP to tell a customer the DNS server addresses, usually in the form of an information sheet, when s/he signs up. If your ISP gives you the DNS server addresses, enter them in the DNS Server fields in DHCP Setup, otherwise, leave them blank.
DHCP server enabled with 100 client IP addresses starting from 192.168.1.100. These parameters should work for the majority of installations. If your ISP gives you explicit DNS server address(es), read the embedded web configurator help regarding what fields need to be configured. 4.4.2 IP Address and Subnet Mask Refer to the IP Address and Subnet Mask section in the Wizard Setup chapter for this information. 4.4.
The address 224.0.0.2 is assigned to the multicast routers group. The BIPAC 5100S supports both IGMP version 1 (IGMP-v1) and IGMP version 2 (IGMP-v2). At start up, the BIPAC 5100S queries all directly connected networks to gather group membership. After that, the BIPAC 5100S periodically updates this information. IP multicasting can be enabled/disabled on the BIPAC 5100S LAN and/or WAN interfaces in the web configurator (LAN; WAN). Select None to disable IP multicasting on these interfaces. 4.
LAN Subnet Mask Enter a subnet mask in dotted decimal notation. Client IP Pool This field specifies the first of the contiguous addresses in the IP address pool. Starting Address Size of Client IP This field specifies the size or count of the IP address pool. Pool Primary DNS Enter the IP addresses of the DNS servers. The DNS servers are passed to the Server DHCP clients along with the IP address and the subnet mask. Secondary DNS As above.
Chapter 5 WAN Setup This chapter describes how to configure WAN settings. 5.1 WAN Overview A WAN (Wide Area Network) is an outside connection to another network or the Internet. See the Wizard Setup chapter for more information on the fields in the WAN screens. 5.2 PPPoE Encapsulation The BIPAC 5100S supports PPPoE (Point-to-Point Protocol over Ethernet). PPPoE is an IETF Draft standard (RFC 2516) specifying how a personal computer (PC) interacts with a broadband modem (DSL, cable, wireless, etc.
PPTP supports on-demand, multi-protocol and virtual private networking over public networks, such as the Internet. 5.4 Traffic Shaping Traffic Shaping is an agreement between the carrier and the subscriber to regulate the average rate and “burstiness” or fluctuation of data transmission over an ATM network. This agreement helps eliminate congestion, which is important for transmission of real time data such as audio and video connections.
5.5.1 PPP Half Bridge When the PPP Half Bridge is enabled the BIPAC 5100S becomes invisible. The DHCP server will duplicate the WAN IP address from the ISP to the local client PC. Only one PC is able to access the Internet using half bridge mode. Half bridge mode can only be used when a single IP address has been assigned by the ISP, it is not suitable for services that provide multiple IP addresses.
The following table describes the labels in this screen. LABEL Name DESCRIPTION Enter the name of your Internet Service Provider, e.g., MyISP. This information is for identification purposes only. Mode Select Routing (default) from the drop-down list box if your ISP allows multiple computers to share an Internet account. Otherwise select Bridge.
Encapsulation Select the method of encapsulation used by your ISP from the drop-down list box. Choices vary depending on the mode you select in the Mode field. If you select Bridge in the Mode field, select either PPPoA or RFC 1483. If you select Routing in the Mode field, select PPPoA, RFC 1483, ENET ENCAP or PPPoE. Multiplex Select the method of multiplexing used by your ISP from the drop-down list. Choices are VC or LLC.
(PPPoA and PPPoE encapsulation only) Nailed-Up Select Nailed-Up Connection when you want your connection up all the time. The Connection BIPAC 5100S will try to bring up the connection automatically if it is disconnected. Connect on Select Connect on Demand when you don't want the connection up all the time and Demand specify an idle time-out in the Max Idle Timeout field. Max Idle Timeout Specify an idle time-out in the Max Idle Timeout field when you select Connect on Demand.
Chapter 6 Network Address Translation (NAT) This chapter discusses how to configure NAT on the BIPAC 5100S. 6.1 NAT Overview NAT (Network Address Translation - NAT, RFC 1631) is the translation of the IP address of a host in a packet, for example, the source address of an outgoing packet, used within one network to a different IP address known within another network. 6.1.
address (the inside global address) back to the inside local address before forwarding it to the original inside host. Note that the IP address (either local or global) of an outside host is never changed. The global IP addresses for the inside hosts can be either static or dynamically assigned by the ISP. In addition, you can designate servers, for example, a web server and a telnet server, on your local network and make them accessible to the outside world.
6.1.5 NAT Mapping Types NAT supports five types of IP/port mapping. They are: 1. One to One: In One-to-One mode, the BIPAC 5100S maps one local IP address to one global IP address. 2. Many to One: In Many-to-One mode, the BIPAC 5100S maps multiple local IP addresses to one global IP address. This is equivalent to SUA (for instance, PAT, port address translation), Billion’s Single User Account feature that previous Billion routers supported (the SUA Only option in today’s routers). 3.
Many-to-Many No Overload ILA1 IGA1 ILA2 IGA2 ILA3 IGA3 … Server Server 1 IP IGA1 Server 2 IP IGA1 Server 3 IP IGA1 6.2 SUA (Single User Account) Versus NAT SUA (Single User Account) is a implementation of a subset of NAT that supports two types of mapping, Many-to-One and Server. The BIPAC 5100S also supports Full Feature NAT to map multiple global IP addresses to multiple private LAN IP addresses of clients or servers using mapping types as outlined in 6.
network. You may enter a single port number or a range of port numbers to be forwarded, and the local IP address of the desired server. The port number identifies a service; for example, web service is on port 80 and FTP on port 21. In some cases, such as for unknown services or where one server can support more than one service (for example both FTP and web service), it might be better to specify a range of port numbers. In addition to the servers for specified services, NAT supports a default server.
6.4 Selecting the NAT Mode Click NAT to open the following screen. The following table describes the labels in this screen. LABEL DESCRIPTION None Select this radio button to disable NAT. SUA Only Select this radio button if you have just one public WAN IP address for your BIPAC 5100S. The BIPAC 5100S uses Address Mapping Set 1 in the NAT - Edit SUA/NAT Server Set screen. Edit Details Click this link to go to the NAT - Edit SUA/NAT Server Set screen.
The following table describes the labels in this screen. LABEL Start Port No. DESCRIPTION Enter a port number in this field. To forward only one port, enter the port number again in the End Port No. field. To forward a series of ports, enter the start port number here and the end port number in the End Port No. field. End Port No. Enter a port number in this field. To forward only one port, enter the port number again in the Start Port No. field above and then enter it again in this field.
you specify. When a rule matches the current packet, the BIPAC 5100S takes the corresponding action and the remaining rules are ignored. If there are any empty rules before your new configured rule, your configured rule will be pushed up by that number of empty rules. For example, if you have already configured rules 1 to 6 in your current set and now you configure rule number 9. In the set summary screen, the new rule will be rule 7, not 9.
This is equivalent to SUA (i.e., PAT, port address translation), Billion's Single User Account feature that previous Billion routers supported only. M-M Ov (Overload): Many-to-Many Overload mode maps multiple local IP addresses to shared global IP addresses. MM No (No Overload): Many-to-Many No Overload mode maps each local IP address to unique global IP addresses. Server: This type allows you to specify inside servers of different services behind the NAT to be accessible to the outside world.
local IP address to unique global IP addresses. 5. Server: This type allows you to specify inside servers of different services behind the NAT to be accessible to the outside world. Local Start IP This is the starting Inside Local IP Address (ILA). Local IP addresses are N/A for Server port mapping. Local End IP This is the end Inside Local IP Address (ILA). If your rule is for all local IP addresses, then enter 0.0.0.0 as the Local Start IP address and 255.255.255.255 as the Local End IP address.
Chapter 7 Dynamic DNS Setup This chapter discusses how to configure your BIPAC 5100S to use Dynamic DNS. 7.1 Dynamic DNS Dynamic DNS allows you to update your current dynamic IP address with one or many dynamic DNS services so that anyone can contact you (in NetMeeting, CU-SeeMe, etc.). You can also access your FTP server or Web site on your own computer using a DNS-like address (for instance myhost.dhs.
The following table describes the labels in this screen. LABEL DESCRIPTION Active Select this check box to use dynamic DNS. Service Provider Select the name of your Dynamic DNS service provider. Host Name Type the domain name assigned to your BIPAC 5100S by your Dynamic DNS provider. E-mail Address Type your e-mail address. User Type your user name. Password Type the password assigned to you. Enable Wildcard Select this check box to enable DYNDNS Wildcard.
Chapter 8 Time and Date Setup Use this screen to configure the BIPAC 5100S’s time and date settings. This chapter is not available on all models. 8.1 Configuring Time Zone To change your BIPAC 5100S’s time and date, click Time Zone. The screen appears as shown. Use this screen to configure the BIPAC 5100S’s time based on your local time zone. The following table describes the labels in this screen.
Time (RFC 868) format displays a 4-byte integer giving the total number of seconds since 1970/1/1 at 0:0:0. The default, NTP (RFC 1305), is similar to Time (RFC 868). Select None to enter the time and date manually. Time Server IP Enter the IP address of your time server. Check with your ISP/network Address administrator if you are unsure of this information. Time Zone Choose the time zone of your location. This will set the time difference between your time zone and Greenwich Mean Time (GMT).
Chapter 9 Remote Management Configuration This chapter provides information on configuring remote management. Remote management is not available on all models 9.1 Remote Management Overview Remote management allows you to determine which services/protocols can access which BIPAC 5100S interface (if any) from which computers.
period, except when sys stdio has been changed on the command line. 9.2 Telnet You can configure your BIPAC 5100S for remote Telnet access as shown next. 9.3 FTP You can upload and download BIPAC 5100S firmware and configuration files using FTP. To use this feature, your computer must have an FTP client. 9.4 Web You can use the BIPAC 5100S’s embedded web configurator for configuration and file management. See the online help for details. 9.
LABEL Server Type DESCRIPTION Each of these labels denotes a service that you may use to remotely manage the BIPAC 5100S. Access Status Select the access interface. Choices are All, LAN Only, WAN Only and Disable. Port This field shows the port number for the remote management service. You may change the port number for a service in this field, but you must use the same port umber to use that service for remote management. Secured Client IP The default 0.0.0.
Chapter 10 Universal Plug-and-Play (UPnP) This chapter introduces the UPnP feature in the web configurator. 10.1 Universal Plug and Play Overview Universal Plug and Play (UPnP) is a distributed, open networking standard that uses TCP/IP for simple peer-to-peer network connectivity between devices. An UPnP device can dynamically join a network, obtain an IP address, convey its capabilities and learn about other devices on the network.
configuration. Disable UPnP if this is not your intention. UPnP broadcasts are only allowed on the LAN. See later sections for examples of installing UPnP in Windows XP and Windows Me as well as an example of using UPnP in Windows. 10.2.1 Configuring UPnP From the Site Map in the main menu, click UPnP under Advanced Setup to display the screen shown next. The following table describes the labels in this screen. LABEL DESCRIPTION Enable the Universal Select this checkbox to activate UPnP.
Step 2. Click on the Windows Setup tab and select Communication in the Components selection box. Click Details. Step 3. In the Communications window, select the Universal Plug and Play check box in the Components selection box. Step 4. Click OK to go back to the Add/Remove Programs Properties window and click Next. Step 5. Restart the computer when prompted. 10.3.2 Installing UPnP in Windows XP Follow the steps below to install the UPnP in Windows XP. Step 1. Click Start and Control Panel. Step 2.
The Windows Optional Networking Components Wizard window displays. Step 4. Select Networking Service in the Components selection box and click Details. Step 5. In the Networking Services window, select the Universal Plug and Play check box. Step 6. Click OK to go back to the Windows Optional Networking Component Wizard window and click Next.
10.4 Using UPnP in Windows XP Example This section shows you how to use the UPnP feature in Windows XP. You must already have UPnP installed in Windows XP and UPnP activated on the BIPAC 5100S. Make sure the computer is connected to a LAN port of the BIPAC 5100S. Turn on your computer and the BIPAC 5100S. 10.4.1 Auto-discover Your UPnP-enabled Network Device Step 1. Click start and Control Panel. Double-click Network Connections. An icon displays under Internet Gateway. Step 2.
Step 5. Select Show icon in notification area when connected option and click OK. An icon displays in the system tray Step 6. Double-click on the icon to display your current Internet connection status. 10.4.2 Web Configurator Easy Access With UPnP, you can access the web-based configurator on the BIPAC 5100S without finding out the IP address of the BIPAC 5100S first. This comes helpful if you do not know the IP address of the BIPAC 5100S. Follow the steps below to access the web configurator. Step 1.
Step 4. An icon with the description for each UPnP-enabled device displays under Local Network. Step 5. Right-click on the icon for your BIPAC 5100S and select Invoke. The web configurator login screen displays. Step 6. Right-click on the icon for your BIPAC 5100S and select Properties. A properties window displays with basic information about the BIPAC 5100S.
Chapter11 Maintenance This chapter displays system information such as Billion firmware, port IP addresses and port traffic statistics. 11.1 Maintenance Overview Use the maintenance screens to view system information, upload new firmware, manage configuration and restart your BIPAC 5100S. 11.2 System Status Screen Click System Status, where you can use to monitor your BIPAC 5100S. Note that these fields are READ-ONLY and are meant to be used for diagnostic purposes.
The following table describes the labels in this screen. LABEL DESCRIPTION System Status System Name This is the name of your BIPAC 5100S. It is for identification purposes. RAS F/W Version This is the firmware version and the date created. DSL FW Version This is the DSL firmware version associated with your BIPAC 5100S. Standard This is the standard that your BIPAC 5100S is using. WAN Information IP Address This is the WAN port IP address. IP Subnet Mask This is the WAN port IP subnet mask.
the first Wizard screen. LAN Information MAC Address This is the MAC (Media Access Control) or Ethernet address unique to your BIPAC 5100S. IP Address This is the LAN port IP address. IP Subnet Mask This is the LAN port IP subnet mask. DHCP This is the WAN port DHCP role - Server, Relay (not all BIPAC 5100S models) or None. DHCP Start IP This is the first of the contiguous addresses in the IP address pool. DHCP Pool Size This is the number of IP addresses in the IP address pool.
CPU Load This field specifies the percentage of CPU utilization. WAN Port Statistics This is the WAN port. Link Status This is the status of your WAN link. Transfer Rate This is the transfer rate in kbps. Upstream Speed This is the upstream speed of your BIPAC 5100S. Downstream Speed This is the downstream speed of your BIPAC 5100S. Node-Link This field displays the remote node index number and link type. Link types are PPPoA, ENET, RFC 1483 and PPPoE.
The following table describes the labels in this screen. LABEL DESCRIPTION Host Name This is the name of the host computer. IP Address This field displays the IP address relative to the Host Name field. MAC Address This field displays the MAC (Media Access Control) address of the computer with the displayed host name. Every Ethernet device has a unique MAC address. The MAC address is assigned at the factory and consists of six pairs of hexadecimal characters, for example, 00:AA:BB:00:00:02. 11.
The following table describes the labels in this screen. LABEL TCP/IP Address DESCRIPTION Type the IP address of a computer that you want to ping in order to test a connection. Ping Click this button to ping the IP address that you entered. Reset System Click this button to reboot the BIPAC 5100S. A warning dialog box is then displayed asking you if you're sure you want to reboot the system. Click OK to proceed. Back Click this button to go back to the main Diagnostic screen. 11.4.
The following table describes the labels in this screen. LABEL Reset ADSL Line DESCRIPTION Click this button to reinitialize the ADSL line. The large text box above then displays the progress and results of this operation, for example: "Start to reset ADSL Loading ADSL modem F/W... Reset ADSL Line Successfully!" ATM Status Click this button to view ATM status. ATM Loopback Test Click this button to start the ATM loopback test.
DO NOT power down the router or interrupt the firmware upgrading while it is still in process. Improper operation could damage the router. 11.5 Firmware Screen Find firmware at www.billion.com in a file that (usually) uses the system model name with a "*.bin" extension, e.g., "BIPAC 5100S.bin". The upload process uses FTP (File Transfer Protocol) and may take up to two minutes. After a successful upload, the system will reboot. Click Firmware to open the following screen.
The BIPAC 5100S automatically restarts in this time causing a temporary network disconnect. In some operating systems, you may see the following icon on your desktop. After two minutes, log in again and check your new firmware version in the System Status screen. If the upload was not successful, the following screen will appear. Click Back to go back to the Firmware screen.
Appendix Troubleshooting This chapter covers potential problems and the corresponding remedies. A.1 Using LEDs to Diagnose Problems The LEDs are useful aides for finding possible problem causes. A.1.1 Power LED The PWR LED on the front panel does not light up. STEPS 1 CORRECTIVE ACTION Make sure that the BIPAC 5100S’s power adaptor is connected to the BIPAC 5100S and plugged in to an appropriate power source. Use only the supplied power adaptor.
3 Reset your ADSL line to reinitialize your link to the DSLAM. For details, refer to the Maintenance chapter (web configurator) or the System Information and Diagnosis chapter. 4 If these steps fail to correct the problem, contact your local distributor for assistance. A.2 Telnet I cannot telnet into the BIPAC 5100S. STEPS CORRECTIVE ACTION 1 Check the LAN port and the other Ethernet connections. 2 Make sure you are using the correct IP address of the BIPAC 5100S.
STEPS CORRECTIVE ACTION 1 Make sure you are using Internet Explorer 5.0 and later versions. 2 Delete the temporary web files and log in again. In Internet Explorer, click Tools, Internet Options and then click the Delete Files ... button. When a Delete Files window displays, select Delete all offline content and click OK. (Steps may vary depending on the version of your Internet browser.) A.4 Login Username and Password I forgot my login username and/or password.
on the front panel of the BIPAC 5100S should be on. 2 Check that your VPI, VCI, type of encapsulation and type of multiplexing settings are the same as what you collected from your telephone company and ISP. 3 Restart the BIPAC 5100S. If you still have problems, you may need to verify your VPI, VCI, type of encapsulation and type of multiplexing settings with the telephone company and ISP. I cannot get a WAN IP address from the ISP.
3 Refer to Section A.6 for instructions on checking your LAN connection. Refer to Section A.7 for instructions on checking your WAN connection. 4 See also the Section A.4. A.9 Remote Node Connection I cannot connect to a remote node or ISP. STEPS CORRECTIVE ACTION 1 Check WAN screen to verify that the username and password are entered properly. 2 Verify your login name and password for the remote node. 3 If these steps fail, you may need to verify your login and password with your ISP.
