BiPAC 8500/8501/8520 SHDSL VPN Firewall Bridge/ Router User’s Manual Version Release 5.
Table of Contents CHAPTER 1: INTRODUCTION .............................................................................................................. 3 INTRODUCTION TO YOUR ROUTER ............................................................................................................. 3 FEATURES .................................................................................................................................................. 3 CHAPTER 2: INSTALLING THE ROUTER ..........................
DNS ................................................................................................................................................ 47 SHDSL – BiPAC 8500 ................................................................................................................... 48 SHDSL – BiPAC 8520 ................................................................................................................... 49 SHDSL – BiPAC 8501 .................................................................
SHDSL VPN Firewall Bridge/Router Chapter 1: Introduction Introduction to your Router Welcome to the Billion BiPAC 8500/8501/8520 SHDSL Router. Your Billion SHDSL router is an “all-in-one” unit, combining an SHDSL modem, SHDSL router and Ethernet network switch, providing everything you need to get the machines on your network connected to the Internet over your SHDSL broadband connection.
SHDSL VPN Firewall Bridge/Router Domain Name System (DNS) relay It provides an easy way to map the domain name (a friendly name for users such as www.yahoo.com) and IP address. When a local machine sets its DNS server with this router’s IP address, every DNS conversion request packet from the PC to this router will be forwarded to the real DNS in the outside network. Dynamic Domain Name System (DDNS) The Dynamic DNS service allows you to alias a dynamic IP address to a static hostname.
SHDSL VPN Firewall Bridge/Router Firmware Upgradeable Device can be upgraded to the latest firmware through the WEB based GUI. Rich Management Interfaces It supports flexible management interfaces with local console port, LAN port, and WAN port. Users can use terminal applications through the console port to configure and manage the device, or Telnet, WEB GUI, and SNMP through LAN or WAN ports to configure and manage the device.
SHDSL VPN Firewall Bridge/Router Chapter 2: Installing the Router Important note for using this router Do not use this router in high humidity or high temperatures. Do not use the same power source for this router as other equipment. Warning Do not open or repair the case yourself. If this router is too hot, turn off the power immediately and have it repaired at a qualified service center. Avoid using this product and all accessories outdoors. Place this router on a stable surface.
SHDSL VPN Firewall Bridge/Router The Front LEDs of BiPAC 8500 1 4 2 3 LED 7 Meaning 1 LINE Lit when successfully connected to SHDSL line and it is synchronized. 2 LAN Port 1X — 4X (RJ-45 connector) Lit when connected to an Ethernet device. Green for 100Mbps; Orange for 10Mbps. Blinking when data is Transmitted / Received. 3 SYS Lit when the system is ready. 4 PWR Lit when power is ON.
SHDSL VPN Firewall Bridge/Router The Front LEDs of BiPAC 8520 1 2 5 3 4 LED 1 2 Meaning LINE 1 & 2 Lit when successfully connected to SHDSL line and it is synchronized. LAN Port 3 1X — 4X (RJ-45 connector) Lit when connected to an Ethernet device. Green for 100Mbps; Orange for 10Mbps. Blinking when data is Transmitted / Received. 4 SYS Lit when the system is ready. 5 PWR Lit when power is ON.
SHDSL VPN Firewall Bridge/Router The Front LEDs of BiPAC 8501 3 1 2 LED 4 Meaning 1 PWR Lit when power is ON. 2 SYS Lit when the system is ready. LAN Port Lit when connected to an Ethernet device. Green for 100Mbps; Orange for 10Mbps. Blinking when data is Transmitted / Received. 3 1X — 4X (RJ-45 connector) 4 LINE Lit when successfully connected to SHDSL line and it is synchronized.
SHDSL VPN Firewall Bridge/Router The Rear Ports of BiPAC 8500 / 8520 4 *6 1 3 5 2 ＊Only the BiPAC 8520 has two Line jack ports. BiPAC 8500 has one. Port Meaning 1 Power Switch Power ON/OFF switch 2 PWR Connect the supplied power adapter to this jack. 3 RESET To be sure the device is being turned on press RESET button for: 1-3 seconds: quick reset the device. 6 seconds above, and power off, power on the device: restore to factory default settings.
SHDSL VPN Firewall Bridge/Router The Rear Ports of BiPAC 8501 5 6 1 3 4 Port 2 Meaning 1 Power Switch Power ON/OFF switch 2 PWR Connect the supplied power adapter to this jack. 3 RESET To be sure the device is being turned on press RESET button for: 1-3 seconds: quick reset the device. 6 seconds above, and power off, power on the device: restore to factory default settings. (Cannot login to the router or forgot your Username/Password. Press the button for more than 6 seconds).
SHDSL VPN Firewall Bridge/Router Chapter 3: Basic Installation The router can be configured with your web browser. A web browser is included as a standard application in the following operating systems: Linux, Mac OS, Windows 98/NT/2000/XP/Me, etc. The product provides an easy and user-friendly interface for configuration. Please check your PC’s network components. The TCP/IP protocol stack and Ethernet network adapter must be installed.
SHDSL VPN Firewall Bridge/Router Configuring PCs in Windows in Window XP 1. 2. Go to Start / Control Panel (in Classic View). In the Control Panel, double-click Network Connections. Double-click Local Area Connection. (See Figure 3.1) Figure 3.1: LAN Area Connection 3. In the LAN Area Connection Status window, click Properties. (See Figure 3.2) Figure 3.2: LAN Connection Status 4. Select Internet Protocol (TCP/IP) and click Properties. (See Figure 3.3) Figure 3.3: TCP / IP 5. 6.
SHDSL VPN Firewall Bridge/Router Configuring PCs in Windows 2000 1. Go to Start / Settings / Control Panel. In the Control Panel, double-click Network and Dial-up Connections. 2. Double-click Local Area (“LAN”) Connection. (See Figure 3.5) Figure 3.5: LAN Area Connection 3. In the LAN Area Connection Status window, click Properties. (See Figure 3.6) Figure 3.6: LAN Connection Status 4. Select Internet Protocol (TCP/IP) and click Properties. (See Figure 3.7) Figure 3.7: TCP / IP 5.
SHDSL VPN Firewall Bridge/Router Configuring PC in Windows 95/98/ME 1. 2. 3. Go to Start / Settings / Control Panel. In the Control Panel, double-click Network and choose the Configuration tab. Select TCP / IP -> NE2000 Compatible, or the name of any Network Interface Card (NIC) in your PC. (See Figure 3.9) Click Properties. Figure 3.9: TCP / IP 4. Select the IP Address tab. In this page, click the Obtain an IP address automatically radio button. (See Figure 3.10) Figure 3.10: IP Address 5. 6.
SHDSL VPN Firewall Bridge/Router Configuring PC in Windows NT4.0 1. Go to Start / Settings / Control Panel. In the 2. Control Panel, double-click Network and choose the Protocols tab. Select TCP/IP Protocol and click Properties. (See Figure 3.12) Figure 3.12: TCP / IP 3. Select the Obtain an IP address from a DHCP server radio button and click OK. (See Figure 3.13) Figure 3.
SHDSL VPN Firewall Bridge/Router Factory Default Settings Before configuring your, you need to know the following default settings. Web Interface (Username and Password) Username: admin Password: admin The default username and password are “admin” and “admin” respectively. If you ever forget the username/password to login to the router, you may press the RESET button up to 6 seconds to restore the factory default settings.
SHDSL VPN Firewall Bridge/Router Information from your ISP Before configuring this device, you have to check with your ISP (Internet Service Provider) to find out what kind of service is provided such as DHCP (Obtain an IP Address Automatically, Static IP (Fixed IP Address) and PPPoE. Gather the information as illustrated in the following table and keep it for reference.
SHDSL VPN Firewall Bridge/Router Configuring with your Web Browser Open your web browser, enter the IP address of your router, which by default is 192.168.1.254, and click “Go”, a user name and password window prompt will appear. The default username and password are “admin” and “admin” respectively. (See Figure 3.14) Figure 3.
SHDSL VPN Firewall Bridge/Router Chapter 4: Configuration At the configuration homepage, the left navigation pane where bookmarks are provided links you directly to the desired setup page, including: Status - ARP Table - Routing Table - DHCP Table - PPTP Status - IPSec Status - L2TP Status - Email Status - Event Log - Error Log - NAT Sessions - Diagnostic - UPnP Portmap Quick Start Configuration - LAN - WAN - System - Firewall - VPN - QoS - Virtual Server - Time Schedule - Advanced Save Config to FLASH Lan
SHDSL VPN Firewall Bridge/Router Status ARP Table This section displays the router’s ARP (Address Resolution Protocol) Table, which shows the mapping of Internet (IP) addresses to Ethernet (MAC) addresses. This is useful as a quick way of determining the MAC address of the network interface of your PCs to use with the router’s Firewall – MAC Address Filter function. See the Firewall section of this manual for more information on this feature.
SHDSL VPN Firewall Bridge/Router DHCP Table Leased: The DHCP assigned IP addresses information. IP Address: A list of IP addresses of devices on your LAN (Local Area Network). Expired: The expired IP addresses information. Permanent: The fixed host mapping information Leased Table IP Address: The IP address that assigned to client. MAC Address: The MAC address of client. Client Host Name: The Host Name (Computer Name) of client. Expiry: The current lease time of client.
SHDSL VPN Firewall Bridge/Router Name: The name you assigned to the particular PPTP connection in your VPN configuration. Type: The type of connection (dial-in/dial-out). Enable: Whether the connection is currently enabled. Active: Whether the connection is currently active. Tunnel Connected: Whether the VPN Tunnel is currently connected. Call Connected: If the Call for this VPN entry is currently connected. Encryption: The encryption type used for this VPN connection.
SHDSL VPN Firewall Bridge/Router L2TP Status This shows details of your configured L2TP VPN Connections. Name: The name you assigned to the particular L2TP connection in your VPN configuration. Type: The type of connection (dial-in/dial-out). Enable: Whether the connection is currently enabled. Active: Whether the connection is currently active. Tunnel Connected: Whether the VPN Tunnel is currently connected. Call Connected: If the Call for this VPN entry is currently connected.
SHDSL VPN Firewall Bridge/Router Event Log This page displays the router’s Event Log entries. Major events are logged to this window, such as when the router’s SHDSL connection is disconnected, as well as Firewall events when you have enabled Intrusion or Blocking Logging in the Configuration – Firewall section of the interface. Please see the Firewall section of this manual for more details on how to enable Firewall logging. Error Log Any errors encountered by the router (e.g.
SHDSL VPN Firewall Bridge/Router NAT Sessions This section lists all current NAT sessions between interface of types external (WAN) and internal (LAN). Diagnostic It tests the connection to computer(s) which is connected to LAN ports and also the WAN Internet connection. If PING www.google.com is shown FAIL and the rest is PASS, you ought to check your PC’s DNS settings is set correctly.
SHDSL VPN Firewall Bridge/Router UPnP Portmap The section lists all port-mapping established using UPnP (Universal Plug and Play). Please see the Advanced section of this manual for more details on UPnP and the router’s UPnP configuration options.
SHDSL VPN Firewall Bridge/Router Quick Start For detailed instructions on configuring your WAN settings, please see the WAN section of this manual. Usually, the only details you will need for the Quick Start wizard to get you online are your login (often in the form of username@ispname), your password and the encapsulation type. In additional, you have the option to provide specific DNS as your desire, or check the Enable box to get the DNS automatically from your ISP.
SHDSL VPN Firewall Bridge/Router Select the desired option from the list and click Apply to return to the Quick Start interface to continue configuring your ISP connection. Please note that the contents of this list will vary, depending on what is supported by your ISP.
SHDSL VPN Firewall Bridge/Router Configuration When you click this item, you get following sub-items to configure your router. LAN, WAN, System, Firewall, VPN, QoS, Virtual Server, Time Schedule and Advanced These functions are described below in the following sections. LAN (Local Area Network) Here are the items within LAN section: Bridge Interface, Ethernet, IP Alias, Ethernet Client Filter, Port Settings and DHCP Server.
SHDSL VPN Firewall Bridge/Router Ethernet Primary IP Address IP Address: The default IP on this router. SubNetmask: The default subnet mask on this router. RIP: RIP v1, RIP v2, and RIP v2 Multicast. Chapter 4: Configuration Check to enable RIP function.
SHDSL VPN Firewall Bridge/Router IP Alias This function supports to create multiple virtual IP interfaces on this router. It helps to connect two or more local networks to the ISP or remote node. In this case, an internal router is not required. IP Address: Specify an IP address on this virtual interface. SubNetmask: Specify a subnet mask on this virtual interface. Security Interface: Specify the firewall setting on this virtual interface. Internal: The network is behind NAT.
SHDSL VPN Firewall Bridge/Router Ethernet Client Filter The Ethernet Client Filter supports up to 16 Ethernet network machines that helps you to manage your network control to accept traffic from specific authorized machines or can restrict unwanted machine(s) to access your LAN. There are no pre-define Ethernet MAC address filter rules; you can add the filter rules to meet your requirements. Ethernet Client Filter: Default setting is set to Disable.
SHDSL VPN Firewall Bridge/Router Active PC in LAN displays a list of individual Ethernet device’s IP Address & MAC Address which connecting to the router. You can easily by checking the box next to the IP address to be blocked or allowed. Then, Add to insert to the Ethernet Client Filter table. The maximum Ethernet client is 16.
SHDSL VPN Firewall Bridge/Router Port Setting This section allows you to configure the settings for the router’s Ethernet ports to solve some of the compatibility problems that may be encountered while connecting to the Internet, as well allowing users to tweak the performance of their network. Port # Connection Type: Six options to choose from: Auto, 10M half-duplex, 10M full-duplex, 100M half-duplex, 100M full-duplex and Disable.
SHDSL VPN Firewall Bridge/Router DHCP Server You can disable or enable the DHCP (Dynamic Host Configuration Protocol) server or enable the router’s DHCP relay functions. The DHCP protocol allows your router to dynamically assign IP addresses to PCs on your network if they are configured to obtain IP addresses automatically. To disable the router’s DHCP Server, check Disabled and click Next, then click Apply.
SHDSL VPN Firewall Bridge/Router WAN - Wide Area Network WAN refers to your Wide Area Network connection, i.e. your router’s connection to your ISP and the Internet. Here are the items within the WAN section: ISP, DNS and SHDSL. ISP The factory default is PPPoE. If your ISP uses this access protocol, click Edit to input other parameters as below. If your ISP does not use PPPoE, you can change the default WAN connection entry by clicking Change.
SHDSL VPN Firewall Bridge/Router RFC 1483 Routed Connections Description: User-definable name for the connection. VPI and VCI: Enter the information provided by your ISP. ATM Class: The Quality of Service for ATM layer. NAT: The NAT (Network Address Translation) feature allows multiple users to access the Internet through a single IP account, sharing the single IP address. If users on your LAN have public IP addresses and can access the Internet directly, the NAT function can be disabled.
SHDSL VPN Firewall Bridge/Router RFC 1483 Bridged Connections Description: User-definable name for the connection. VPI and VCI: Enter the information provided by your ISP. ATM Class: The Quality of Service for ATM layer. Encapsulation method: Select the encapsulation format, this is provided by your ISP. Acceptable Frame Type: Specify what kind of traffic can through this connection, all traffic or only VLAN tagged.
SHDSL VPN Firewall Bridge/Router PPPoA Routed Connections Description: User-definable name for the connection. VPI/VCI: Enter the information provided by your ISP. ATM Class: The Quality of Service for ATM layer. NAT: The NAT (Network Address Translation) feature allows multiple users to access the Internet through a single IP account, sharing a single IP address. If users on your LAN have public IP addresses and can access the Internet directly, the NAT function can be disabled.
SHDSL VPN Firewall Bridge/Router predetermined period of time. Detail: You can define the destination port and packet type (TCP/UDP) without checking by timer. It allows you to set which outgoing traffic will not trigger and reset the idle timer. RIP: RIP v1, RIP v2, and RIP v2 Multicast. Check to enable RIP function. MTU: Maximum Transmission Unit. The size of the largest datagram (excluding media-specific headers) that IP will attempt to send through the interface.
SHDSL VPN Firewall Bridge/Router IPoA Routed Connections Description: User-definable name for the connection. VPI/VCI: Enter the information provided by your ISP. ATM Class: The Quality of Service for ATM layer. NAT: The NAT (Network Address Translation) feature allows multiple users to access the Internet through a single IP account, sharing a single IP address. If users on your LAN have public IP addresses and can access the Internet directly, the NAT function can be disabled.
SHDSL VPN Firewall Bridge/Router PPPoE Connections Description: User-definable name for this connection. VPI/VCI: Enter the information provided by your ISP. ATM Class: The Quality of Service for ATM layer. NAT: The NAT (Network Address Translation) feature allows multiple users to access the Internet through a single ISP account, sharing a single IP address. If users on your LAN have public IP addresses and can access the Internet directly, the NAT function can be disabled.
SHDSL VPN Firewall Bridge/Router Connect on Demand: If you want to establish a PPPoE session only when there is a packet requesting access to the Internet (i.e. when a program on your computer attempts to access the Internet). Idle Timeout: Auto-disconnect the broadband firewall gateway when there is no activity on the line for a predetermined period of time. Detail: You can define the destination port and packet type (TCP/UDP) without checking by timer.
SHDSL VPN Firewall Bridge/Router PPPoE with Pass-through Connections PPPoE with pass-through adapts the following method: PPPoE Routed mode + 1483 Bridge Mode. With pure PPPoE connection, the router can get one WAN address to the router. With the PPPoE and PPPoE pass-through, concurrently, it allows user to have a WAN address assigned to the router but also able to get another WAN IP from ISP using PPPoE dialer (e.g WinPoETor Windows XP PPPoE Dialer) at the same time.
SHDSL VPN Firewall Bridge/Router Authentication Protocol: Default is Chap(Auto). Your ISP will advise you whether to use Chap or Pap. Connection: Always on: If you want the router to establish a PPPoE session when starting up and to automatically re-establish the PPPoE session when disconnected by the ISP. Connect on Demand: If you want to establish a PPPoE session only when there is a packet requesting access to the Internet (i.e. when a program on your computer attempts to access the Internet).
SHDSL VPN Firewall Bridge/Router DNS A Domain Name System (DNS) contains a mapping table for domain name and IP addresses. On the Internet, every host has a unique and user-friendly name (domain name) such as www.helloworld.com and an IP address. An IP address is a 32-bit number in the form of xxx.xxx.xxx.xxx, for example 192.168.1.254. You can think of an IP address as a telephone number for devices on the Internet, and the DNS will allow you to find the telephone number for any particular domain name.
SHDSL VPN Firewall Bridge/Router SHDSL – BiPAC 8500 Mode: The SHDSL device can function as a CPE (Customer Premises Equipment) or CO (Central Office). Select CPE mode when the BiPAC 8500 is connecting to your ISP. Back – to –back: it is a direct connection between two SHDSL devices which one is set to CPE and the other is CO by using a standard RJ-11 telephone cable. Annex Type: It is the DSL operating mode standard. Select Annex A or Annex B to support up to 2.3Mpbs SHDSL function.
SHDSL VPN Firewall Bridge/Router SHDSL – BiPAC 8520 4-wired Mode 2-wired Mode 4-Wired Connection: BiPAC 8520 supports either 2-wire and 4-wires SHDSL connection. Activate the device to 4-wired by enabling the function; otherwise, disable it to be used as 2-wire mode connection. Note: When select 2-wired mode, only Port 1 settings need to be configured and the SHDSL (RJ-11 cable) must be connected to LINE 1 on the back of the device.
SHDSL VPN Firewall Bridge/Router SHDSL – BiPAC 8501 Mode: The SHDSL device can function as a CPE (Customer Premises Equipment) or CO. Select CPE mode when the BiPAC 8501 is connecting to your ISP. Annex Type: It is the DSL operating mode standard. Select Annex A or Annex B to support up to 5.7Mbps SHDSL.bis function. Select other annex such as Annex B_ANFP / Annex A_B_ANFP, you may consult with your ISP first. Bit Rate Mode: The mode selections are Adaptive and Fixed.
SHDSL VPN Firewall Bridge/Router System Here are items within the System section: Time Zone, Remote Access, Firmware Upgrade, Backup/Restore, Restart and User Management. Time Zone The router does not have a real time clock on board; instead, it uses the Simple Network Time Protocol (SNTP) to get the current time from an SNTP server outside your network. Choose your local time zone, click Enable and click the Apply button.
SHDSL VPN Firewall Bridge/Router Remote Access To temporarily permit remote administration of the router (i.e. from outside your LAN), select a time period the router will permit remote access for and click Enable. You may change other configuration options for the web administration interface using Device Management options in the Advanced section of the GUI. If you wish to permanently enable remote access, choose a time period of 0 minutes.
SHDSL VPN Firewall Bridge/Router Firmware Upgrade Your router’s “firmware” is the software that allows it to operate and provides all its functionality. Think of your router as a dedicated computer, and the firmware as the software it runs. Over time this software may be improved and modified, and your router allows you to upgrade the software it runs to take advantage of these changes. Clicking on Browse will allow you to select the new firmware image file you have downloaded to your PC.
SHDSL VPN Firewall Bridge/Router Backup / Restore These functions allow you to save and backup your router’s current settings to a file on your PC, or to restore a previously saved backup. This is useful if you wish to experiment with different settings, knowing that you have a backup handy in the case of any mistakes. It is advisable to backup your router’s settings before making any significant changes to your router’s configuration.
SHDSL VPN Firewall Bridge/Router Restart Router Click Restart with option Current Settings to reboot your router (and restore your last saved configuration). If you wish to restart the router using the factory default settings (for example, after a firmware upgrade or if you have saved an incorrect configuration), select Factory Default Settings to reset to factory default settings.
SHDSL VPN Firewall Bridge/Router User Management In order to prevent unauthorized access to your router’s configuration interface, it requires all users to login with a password. You can set up multiple user accounts, each with their own password. You are able to Edit existing users and Create new users who are able to access the device’s configuration interface.
SHDSL VPN Firewall Bridge/Router Firewall and Access Control Your router includes a full SPI (Stateful Packet Inspection) firewall for controlling Internet access from your LAN, as well as helping to prevent attacks from hackers. In addition to this, when using NAT, the router acts as a “natural” Internet firewall, as all PCs on your LAN will use private IP addresses that cannot be directly accessed from the Internet. Firewall: Prevents access from outside your network.
SHDSL VPN Firewall Bridge/Router General Settings You can choose not to enable Firewall, you will not able to add filter rules by yourself in the Packet Filter, or enable the Firewall using preset filter rules and modify the packet filter rules as required. The Packet Filter is used to filter packets based-on Applications (Port) or IP addresses.
SHDSL VPN Firewall Bridge/Router Packet Filter This function is only available when the Firewall is enabled and one of these four security levels is chosen (All blocked, High, Medium and Low). The predefined port filter rules in the Packet Filter must modify accordingly to the level of Firewall, which is selected. See Table1: Predefined Port Filter for more detailed information.
SHDSL VPN Firewall Bridge/Router Example: Predefined Port Filters Rules The predefined port filter rules for High, Medium and Low security levels are listed. See Table 1. Note: Firewall – All Blocked/User-defined, you must define and create the port filter rules yourself. No predefined rule is being preconfigured.
SHDSL VPN Firewall Bridge/Router MSN (7001) UDP(17) 7001 7001 YES YES N/A N/A N/A N/A MSN VEDIO (9000) NO YES N/A N/A N/A N/A TCP(6) 9000 9000 Inbound: Internet to LAN ; Outbound: LAN to Internet.
SHDSL VPN Firewall Bridge/Router Packet Filter – Add TCP/UDP Filter Rule Name: Users-define description to identify this entry or click predefined rules. The maximum name length is 32 characters. to select existing Time Schedule: It is self-defined time period. You may specify a time schedule for your prioritization policy.
SHDSL VPN Firewall Bridge/Router Packet Filter – Add Raw IP Filter Rule Name: Users-define description to identify this entry or click predefined rules. to select existing Time Schedule: It is self-defined time period. You may specify a time schedule for your prioritization policy. For setup and detail, refer to Time Schedule section Protocol Number: Insert the port number, i.e. GRE 47. Inbound / Outbound: Internet (“Inbound”).
SHDSL VPN Firewall Bridge/Router Example: Configuring your firewall to allow for a publicly accessible web server on your LAN The predefined port filter rule for HTTP (TCP port 80) is the same no matter whether the firewall is set to a high, medium or low security level. To setup a web server located on the local network when the firewall is enabled, you have to configure the Port Filters setting for HTTP.
SHDSL VPN Firewall Bridge/Router Configuring Packet Filter: 1. Click Port Filters. You will then be presented with the predefined port filter rules screen (in this case for the low security level), shown below: Note: You may click Edit the predefined rule instead of Delete it. a filter on your own. This is an example to show to how you add Click Delete 2. Click Delete to delete the existing HTTP rule. 3. Click Add TCP/UDP Filter. Click Add TCP/UDP Filter 4.
SHDSL VPN Firewall Bridge/Router 5. The new port filter rule for HTTP is shown below: 6. Configure your Virtual Server (“port forwarding”) settings so that incoming HTTP requests on port 80 will be forwarded to the PC running your web server: Note: For how to configure the HTTP in Virtual Server, go to Add Virtual Server in Virtual Server section for more details. .
SHDSL VPN Firewall Bridge/Router Intrusion Detection The router’s Intrusion Detection System (IDS) is used to detect hacker attacks and intrusion attempts from the Internet. If the IDS function of the firewall is enabled, inbound packets are filtered and blocked depending on whether they are detected as possible hacker attacks, intrusion attempts or other connections that the router determines to be suspicious.
SHDSL VPN Firewall Bridge/Router Table 2: Hacker attack types recognized by the IDS Intrusion Name Detect Parameter Blacklist Type of Block Drop Packet Duration Show Log Ascend Kill Ascend Kill data Src IP DoS Yes Yes WinNuke TCP Port 135, 137~139, Flag: URG Src IP DoS Yes Yes Smurf ICMP type 8 Des IP is broadcast Dst IP Victim Protection Yes Yes Land attack SrcIP = DstIP Yes Yes Yes Yes Echo/CharGen Scan Echo Scan CharGen Scan X’mas Tree Scan IMAP SYN/FIN Scan SYN/FIN/RST/ACK S
SHDSL VPN Firewall Bridge/Router URL Filter URL (Uniform Resource Locator – e.g. an address in the form of http://www.abcde.com or http://www.example.com) filter rules allow you to prevent users on your network from accessing particular websites by their URL. There are no pre-defined URL filter rules; you can add filter rules to meet your requirements. Enable/Disable: To enable or disable URL Filter feature. Block Mode: A list of the modes that you can choose to check the URL filter rules.
SHDSL VPN Firewall Bridge/Router 3. If the packet does not match either of the above two items, it is sent to the remote web server. 4. Please be note that the completed URL, “www” + domain name, shall be specified. For example to block traffic to www.google.com.au, enter “www.google” or “www.google.com” In the example below, the URL request for www.abc.com will be sent to the remote web server because it is listed in the trusted list, whilst the URL request for www.google or www.google.
SHDSL VPN Firewall Bridge/Router IM / P2P Blocking IM, short for Instant Message, is required to use client program software that allows users to communicate, in exchanging text message, with other IM users in real time over the Internet. A P2P application, known as Peer-to-peer, is group of computer users who share file to specific groups of people across the Internet.
SHDSL VPN Firewall Bridge/Router Firewall Log Firewall Log display log information of any unexpected action with your firewall settings. Check the Enable box to activate the logs. Log information can be seen in the Status – Event Log after enabling.
SHDSL VPN Firewall Bridge/Router VPN - Virtual Private Networks Virtual Private Networks is ways to establish secured communication tunnels to an organization’s network via the Internet. Your router supports three main types of VPN (Virtual Private Network), PPTP, IPSec and L2TP. PPTP (Point-to-Point Tunneling Protocol) There are two types of PPTP VPN supported; Remote Access and LAN-to-LAN (please refer below for more information.). Click Create to configure a new VPN connection.
SHDSL VPN Firewall Bridge/Router PPTP Connection - Remote Access Connection Name: User-defined name for the connection (e.g. “connection to office”). Type: Check Dial Out if you want your router to operate as a client (connecting to a remote VPN server, e.g. your office server), check Dial In operates as a VPN server. When configuring your router as a Client, enter the remote Server IP Address (or Domain Name) you wish to connection to.
SHDSL VPN Firewall Bridge/Router Example: Configuring a Remote Access PPTP VPN Dial-out Connection A company’s office establishes a PPTP VPN connection with a file server located at a separate location. The router is installed in the office, connected to a couple of PCs and Servers.
SHDSL VPN Firewall Bridge/Router Configuring the PPTP VPN in the Office You can either input the IP address (69.1.121.33 in this case) or hostname to reach the server. 1 2 3 4 5 Item 1 2 3 4 5 Connection Name Dial out Server IP Address (or Hostname) Username Password Auth.Type Data Encryption Key Length Function VPN_PPTP 69.121.1.
SHDSL VPN Firewall Bridge/Router PPTP Connection - LAN to LAN Connection Name: User-define description of the connection. Type: Check Dial Out if you want your router to operate as a client (connecting to a remote VPN server, e.g. your office server), check Dial In operates as a VPN server. When configuring your router as a Client, enter the remote Server IP Address (or Hostname) you wish to connection to.
SHDSL VPN Firewall Bridge/Router Example: Configuring a PPTP LAN-to-LAN VPN Connection The branch office establishes a PPTP VPN tunnel with head office to connect two private networks over the Internet. The routers are installed in the head office and branch office accordingly. Both office LAN networks MUST in different subnet with LAN to LAN application.
SHDSL VPN Firewall Bridge/Router Configuring PPTP VPN in the Head Office The IP address 192.168.1.201 will be assigned to the router located in the branch office. Please make sure this IP is not used in the head office LAN. 1 2 3 4 5 6 Item 1 2 3 4 5 6 Function Connection Name Dial in Private IP Address Assigned to Dialing User Peer Network IP Netmask Username Password Auth.
SHDSL VPN Firewall Bridge/Router Configuring PPTP VPN in the Branch Office The IP address 69.1.121.30 is the Public IP address of the router located in head office. If you registered the DDNS (please refer to the DDNS section of this manual), you can also use the domain name instead of the IP address to reach the router. 1 2 3 4 5 6 Item 1 2 3 4 5 6 Function Connection Name Dial out Server IP Address (or Hostname) Peer Network IP Netmask Username Password Auth.
SHDSL VPN Firewall Bridge/Router IPSec (IP Security Protocol) Click Create to create a new IPSec VPN connection account. After you have created the IPSec connection, account information will be displayed. (See example above). Enable / Disable: This function activates or deactivates the IPSec connection. To wish interrupting the tunnel, check Disable radio button and click Apply button to deactivate the connection. Name: This is the user-defined name of the connection.
SHDSL VPN Firewall Bridge/Router IPSec VPN Connection Connection Name: User-defined name for the connection (e.g. “connection to office”). Local Network: Set the IP address, subnet or address range of the local network. Single Address: The IP address of the local host. Subnet: The subnet of the local network. For example, IP: 192.168.1.0 with netmask 255.255.255.0 specifies one class C subnet starting from 192.168.1.1 (i.e. 192.168.1.1 through to 192.168.1.254). IP Range: 192.168.1.10.
SHDSL VPN Firewall Bridge/Router 3DES: Stands for Triple Data Encryption Standard, it uses 168 (56*3) bits as an encryption method. AES: Stands for Advanced Encryption Standards, you can use 128, 192 or 256 bits as encryption method. Perfect Forward Secrecy: Choose whether to enable PFS using Diffie-Hellman public-key cryptography to change encryption keys during the second phase of VPN negotiation. This function will provide better security, but extends the VPN negotiation time.
SHDSL VPN Firewall Bridge/Router Advanced Option This function is only available after completed creating an IPSec account. Click Advanced Option to change the following settings: IKE (Internet key Exchange) Mode: Select IKE mode to Main mode or Aggressive mode. provides secured key generation and key management. This IKE IKE Proposal: Hash Function: It is a Message Digest algorithm which coverts any length of a message into a unique set of bits.
SHDSL VPN Firewall Bridge/Router encryption method. Diffie-Hellman Group: It is a public-key cryptography protocol that allows two parties to establish a shared secret over an unsecured communication channel (i.e. over the Internet). There are three modes, MODP 768-bit, MODP 1024-bit and MODP 1536-bit. MODP stands for Modular Exponentiation Groups. Local ID: Type: Specify local ID type. Content: Input ID’s information, like domain name www.ipsectest.com. Remote ID: Type: Specify Remote ID type.
SHDSL VPN Firewall Bridge/Router Example: Configuring a IPSec LAN-to-LAN VPN Connection Table 3: Network Configuration and Security Plan Branch Office Head Office Local Network ID 192.168.0.0/24 192.168.1.0/24 Local Router IP 69.1.121.30 69.1.121.3 Remote Network ID 192.168.1.0/24 192.168.0.0/24 Remote Router IP 69.1.121.3 69.1.121.
SHDSL VPN Firewall Bridge/Router Configuring IPSec VPN in the Head Office 1 2 3 4 5 Item 1 2 3 4 5 Function Connection Name Subnet IP Address Netmask Secure Gateway Address (or Hostname) Subnet IP Address Netmask ESP Authentication Encryption Prefer Forward Security Pre-shared Key Chapter 4: Configuration Description IPSec_HeadOffice 192.168.1.0 255.255.255.0 69.121.1.30 192.168.0.0 255.255.255.
SHDSL VPN Firewall Bridge/Router Configuring IPSec VPN in the Branch Office 1 2 3 4 5 Item 1 2 3 4 5 Function Connection Name Subnet IP Address Netmask Secure Gateway Address (or Hostname) Subnet IP Address Netmask ESP Authentication Encryption Prefer Forward Security Pre-shared Key Chapter 4: Configuration Description IPSec_Branch Given a name of IPSec connection Office Check Subnet radio button 192.168.0.0 Branch office network 255.255.255.0 IP address of the head office router (in WAN 69.121.
SHDSL VPN Firewall Bridge/Router Example: Configuring a IPSec Host-to-LAN VPN Connection Chapter 4: Configuration 89
SHDSL VPN Firewall Bridge/Router Configuring IPSec VPN in the Office 1 2 3 4 5 Item 1 2 3 4 5 Function Connection Name Subnet IP Address Netmask Secure Gateway Address (or Hostname) Single Address IP Address ESP Authentication Encryption Prefer Forward Security Pre-shared Key Chapter 4: Configuration Description IPSec 192.168.1.0 255.255.255.0 69.121.1.30 69.121.1.
SHDSL VPN Firewall Bridge/Router L2TP (Layer Two Tunneling Protocol) Two types of L2TP VPN are supported Remote Access and LAN-to-LAN (please refer below for more information.). Click Create to create a new VPN connection account. After you have created L2TP connection, account status will be displayed. (See example above). Enable / Disable: This function activates or deactivates the L2TP connection.
SHDSL VPN Firewall Bridge/Router L2TP Connection - Remote Access L2TP VPN Connection Connection Name: User-defined name for the connection (e.g. “connection to office”). Type: Check Dial Out if you want your router to operate as a client (connecting to a remote VPN server, e.g. your office server), check Dial In operates as a VPN server. When configuring your router as a Client, enter the remote Server IP Address (or Hostname) you wish to connection to.
SHDSL VPN Firewall Bridge/Router Click Apply after changing settings. L2TP over IPSec (L2TP/IPSec) VPN Connection IPSec: Enable for enhancing your L2TP VPN security. Authentication: Authentication establishes the integrity of the datagram and ensures it is not tampered with in transmit. There are three options, Message Digest 5 (MD5), Secure Hash Algorithm (SHA1) or NONE. SHA1 is more resistant to brute-force attacks than MD5, however it is slower.
SHDSL VPN Firewall Bridge/Router Example: Configuring a L2TP VPN - Remote Access Dial-in Connection A remote worker establishes a L2TP VPN connection with the head office using Microsoft's VPN Adapter (included with Windows XP/2000/ME, etc.). The router is installed in the head office, connected to a couple of PCs and Servers.
SHDSL VPN Firewall Bridge/Router Configuring L2TP VPN in the Office The input IP address 192.168.1.200 will be assigned to the remote worker. Please make sure this IP is not used in the Office LAN. 1 2 3 4 5 6 Item Function 4 Connection Name Dial in Private IP Address Assigned to Dialing User Username Password Auth.
SHDSL VPN Firewall Bridge/Router Example: Configuring a Remote Access L2TP VPN Dial-out Connection A company’s office establishes a L2TP VPN connection with a file server located at a separate location. The router is installed in the office, connected to a couple of PCs and Servers.
SHDSL VPN Firewall Bridge/Router Configuring the L2TP VPN in the Office 1 2 3 4 5 6 Item 1 4 Function Connection Name VPN_L2TP Dial out Server IP Address (or 69.121.1.33 Hostname) Username username Password 123456 Auth.
SHDSL VPN Firewall Bridge/Router Example: Configuring your Router to Dial-in to the Server Currently, Microsoft Windows operation system does not support L2TP incoming service. Additional software may be required to set up your L2TP incoming service.
SHDSL VPN Firewall Bridge/Router L2TP Connection - LAN to LAN L2TP VPN Connection Connection Name: User-define description of the connection. Type: Check Dial Out if you want your router to operate as a client (connecting to a remote VPN server, e.g. your office server), check Dial In operates as a VPN server. When configuring your router establish the connection to a remote LAN, enter the remote Server IP Address (or Hostname) you wish to connection to.
SHDSL VPN Firewall Bridge/Router Click Apply after changing settings. L2TP over IPSec (L2TP/IPSec) VPN Connection IPSec: Enable for enhancing your L2TP VPN security. Authentication: Authentication establishes the integrity of the datagram and ensures it is not tampered with in transmit. There are three options, Message Digest 5 (MD5), Secure Hash Algorithm (SHA1) or NONE. SHA-1 is more resistant to brute-force attacks than MD5, however it is slower.
SHDSL VPN Firewall Bridge/Router Example: Configuring L2TP LAN-to-LAN VPN Connection The branch office establishes a L2TP VPN tunnel with head office to connect two private networks over the Internet. The routers are installed in the head office and branch office accordingly. Both office LAN networks MUST in different subnet with LAN to LAN application. Functions of Pre-shared Key, VPN Connection Type and Security Algorithm MUST BE identically set up on both sides.
SHDSL VPN Firewall Bridge/Router Configuring L2TP VPN in the Head Office The IP address 192.168.1.200 will be assigned to the router located in the branch office. Please make sure this IP is not used in the head office LAN. 1 2 3 4 5 6 7 Item Function 5 Connection Name Dial in Private IP Address Assigned to Dialing User Peer Network IP Netmask Username Password Auth.
SHDSL VPN Firewall Bridge/Router Configuring L2TP VPN in the Branch Office The IP address 69.1.121.30 is the Public IP address of the router located in head office. If you registered the DDNS (please refer to the DDNS section of this manual), you can also use the domain name instead of the IP address to reach the router. 1 2 3 4 5 6 7 Item Function Description BranchOffice Given a name of L2TP connection Check Dial out 69.121.1.
SHDSL VPN Firewall Bridge/Router QoS (Quality of Service) QoS function helps you to control your network traffic for each application from LAN (Ethernet and/or Wireless) to WAN (Internet). It facilitates you to control the different quality and speed of through put for each application when the system is running with full loading of upstream. Here are items within the QoS section: Prioritization and Outbound / Inbound IP Throttling (bandwidth management).
SHDSL VPN Firewall Bridge/Router Destination IP address Range: The destination IP address or range of packets to be monitored. DSCP Marking: Differentiated Services Code Point (DSCP), it is the first 6 bits in the ToS byte. DSCP Marking allows users to assign specific application traffic to be executed in priority by the next Router based on the DSCP value. See Table 4.
SHDSL VPN Firewall Bridge/Router Outbound IP Throttling (LAN to WAN) IP Throttling allows you to limit the speed of IP traffic. The value entered will limit the speed of the application that you set to the specified value’s multiple of 32kbps. Click Clear You can click Clear to delete the existing Application. Application: A user-define description to identify this new policy/application. Time Schedule: Scheduling your prioritization policy. Refer to Time Schedule for more information.
SHDSL VPN Firewall Bridge/Router Inbound IP Throttling (WAN to LAN) IP Throttling allows you to limit the speed of IP traffic. The value entered will limit the speed of the application that you set to the specified value’s multiple of 32kbps. Click Clear You can click Clear to delete the existing Application. Application: A user-define description to identify this new policy/application. Time Schedule: Scheduling your prioritization policy. Refer to Time Schedule for more information.
SHDSL VPN Firewall Bridge/Router Example: QoS for your Network Connection Diagram VoIP Normal PCs Restricted PC Information and Settings Upstream: 928 kbps Downstream: 8 Mbps VoIP User : 192.168.1.1 Normal Users : 192.168.1.2~192.168.1.5 Restricted User: 192.168.1.
SHDSL VPN Firewall Bridge/Router Mission-critical application Mostly the VPN connection is mission-critical application for doing data exchange between head and branch office. The mission-critical application must be sent out smoothly without any dropping. Set priority as high level for preventing any other applications to saturate the bandwidth. Voice application Voice is latency-sensitive application.
SHDSL VPN Firewall Bridge/Router Sometime your customers or friends may upload their files to your FTP server and that will saturate your downstream bandwidth. The settings below help you to limit bandwidth for the restricted application.
SHDSL VPN Firewall Bridge/Router Virtual Server (“Port Forwarding”) In TCP/IP and UDP networks a port is a 16-bit number used to identify which application program (usually a server) incoming connections should be delivered to. Some ports have numbers that are pre-assigned to them by the IANA (the Internet Assigned Numbers Authority), and these are referred to as “well-known ports”. Servers follow the well-known port assignments so clients can locate them.
SHDSL VPN Firewall Bridge/Router Add Virtual Server Because NAT can act as a “natural” Internet firewall, your router protects your network from being accessed by outside users when using NAT, as all incoming connection attempts will point to your router unless you specifically create Virtual Server entries to forward those ports to a PC on your network. When your router needs to allow outside users to access internal servers, e.g.
SHDSL VPN Firewall Bridge/Router Example: If you like to remote accessing your Router through the Web/HTTP at all time, you would need to enable port number 80 (Web/HTTP) and map to Router’s IP Address. Then all incoming HTTP requests from you (Remote side) will be forwarded to the Router with IP address of 192.168.1.254. Since port number 80 has already been predefined, next to the Application click Helper. A list of predefined rules window will pop and select HTTP_Sever.
SHDSL VPN Firewall Bridge/Router Edit DMZ Host The DMZ Host is a local computer exposed to the Internet. When setting a particular internal IP address as the DMZ Host, all incoming packets will be checked by the Firewall and NAT algorithms then passed to the DMZ host, when a packet received does not use a port number used by any other Virtual Server entries. Cautious: This Local computer exposing to the Internet may face varies of security risks.
SHDSL VPN Firewall Bridge/Router Edit One-to-One NAT (Network Address Translation) One-to-One NAT maps a specific private/local IP address to a global/public IP address. If you have multiple public/WAN IP addresses from you ISP, you are eligible for One-to-One NAT to utilize these IP addresses. NAT Type: Select desired NAT type. As set in default setting, it disables the One-to-One NAT function. Global IP Address: Subnet: The subnet of the public/WAN IP address given by your ISP.
SHDSL VPN Firewall Bridge/Router Time Schedule: A self-defined time period to enable your virtual server. You may specify a time schedule or Always on for the usage of this Virtual Server Entry. For setup and detail, refer to Time Schedule section Application: Users-defined description to identify this entry or click predefined rules. to select existing : 20 predefined rules are available.
SHDSL VPN Firewall Bridge/Router Example: List of some well-known and registered port numbers. The Internet Assigned Numbers Authority (IANA) is the central coordinator for the assignment of unique parameter values for Internet protocols. Port numbers range from 0 to 65535, but only ports numbers 0 to 1023 are reserved for privileged services and are designated as “well-known ports” (Please refer to Table 5). The registered ports are numbered from 1024 through 49151.
SHDSL VPN Firewall Bridge/Router Time Schedule The Time Schedule supports up to 16 time slots which helps you to manage your Internet connection. In each time profile, you may schedule specific day(s) i.e. Monday through Sunday to restrict or allowing the usage of the Internet by users or applications.
SHDSL VPN Firewall Bridge/Router Configuration of Time Schedule Edit a Time Slot 1. Choose any Time Slot (ID 1 to ID 16) to edit, click Edit. Click Edit Note: Watch it carefully, the days you have selected will present in capital letter. Lower case letter shows the day(s) is not selected, and no rule will apply on this day(s). 2. A detailed setting of this Time Slot will be shown. ID: This is the index of the time slot. Name: A user-define description to identify this time portfolio.
SHDSL VPN Firewall Bridge/Router Advanced Configuration options within the Advanced section are for users who wish to take advantage of the more advanced features of the router. Users who do not understand the features should not attempt to reconfigure their router, unless advised to do so by support staff. Here are items within the Advanced section: Static Route, Dynamic DNS, Check Email, Device Management, IGMP and VLAN Bridge.
SHDSL VPN Firewall Bridge/Router Dynamic DNS The Dynamic DNS function allows you to alias a dynamic IP address to a static hostname, allowing users whose ISP does not assign them a static IP address to use a domain name. This is especially useful for hosting servers via your SHDSL connection, so that anyone wishing to connect to you may use your domain name, rather than having to use your dynamic IP address, which changes from time to time.
SHDSL VPN Firewall Bridge/Router Check Email This function allows you to have the router check your POP3 mailbox for new Email messages. The Mail LED on your router will light when it detects new messages waiting for download. You may also view the status of this function using the Status – Email Checking section of the web interface, which also provides details on the number of new messages waiting. See the Status section of this manual for more information.
SHDSL VPN Firewall Bridge/Router Device Management The Device Management advanced configuration settings allow you to control your router’s security options and device monitoring features. Embedded Web Server ( 2 Management IP accounts) HTTP Port: This is the port number the router’s embedded web server (for web-based configuration) will use. The default value is the standard HTTP port, 80. Users may specify an alternative if, for example, they are running a web server on a PC within their LAN.
SHDSL VPN Firewall Bridge/Router After 100 seconds, the device will automatically logout User A. Universal Plug and Play (UPnP) UPnP offers peer-to-peer network connectivity for PCs and other network devices, along with control and data transfer between devices.
SHDSL VPN Firewall Bridge/Router IP group ICMP group TCP group UDP group EGP (not applicable) Transmission SNMP group From RFC1650 (EtherLike-MIB): dot3Stats From RFC 1493 (Bridge MIB): dot1dBase group dot1dTp group dot1dStp group (if configured as spanning tree) From RFC 1471 (PPP/LCP MIB): pppLink group pppLqr group (not applicable) From RFC 1472 (PPP/Security MIB): PPP Security Group) From RFC 1473 (PPP/IP MIB): PPP IP Group From RFC 1474 (PPP/Bridge MIB): PPP Bridge Group From RFC1573 (IfMIB): ifMIBObj
SHDSL VPN Firewall Bridge/Router IGMP IGMP, known as Internet Group Management Protocol, is used to management hosts from multicast group. IGMP Forwarding: Accepting multicast packet. Default is set to Enable. IGMP Snooping: Allowing switched Ethernet to check and make correct forwarding decisions. Default is set to Disable. VLAN Bridge This section allows you to create VLAN group and specify the member. Edit: Edit your member ports in selected VLAN group. Create VLAN: To create another VLAN group.
SHDSL VPN Firewall Bridge/Router Ethernet1: P2, P3 and P4 (Port 2, 3, 4) Please uncheck P2, P3, P4 from Ethernet VLAN Port first. Note: You should setup each VLAN group with caution. Each Bridge Interface is arranged in this order. Bridge Interface Ethernet Ethernet1 Ethernet2 Ethernet3 VLAN Port (Always starts with) P1 / P2 / P3 / P4 P2 / P3 / P4 P3 / P4 P4 Step 2: Create WAN Interface Go to Configuration WAN ISP wanlink is the factory default WAN interface which in service for data/internet access.
SHDSL VPN Firewall Bridge/Router Spaces next to VPI and VCI, type 0 and 33 in respectively. Select appropriate ATM Class, Encapsulation Method, Acceptable Frame Type, Filter Type and PVID for Untagged Frames. VPI and VCI: Enter the information provided by your ISP. ATM Class: The Quality of Service for ATM layer. Encapsulation method: Select the encapsulation format, this is provided by your ISP.
SHDSL VPN Firewall Bridge/Router Step 3: Setup VLAN Service Go to Configuration Advanced DefaultVlan lists all member ports. VLAN Bridge It is necessary to group specific member ports for each VLAN. From the example, two VLAN groups are requested: Data and Video. To create another VLAN group for Video by clicking Create VLAN. Given a name and ID (PVID) to identify the Video group and the valid value range for PVID is 1 ~ 4094.
SHDSL VPN Firewall Bridge/Router Mapping the VLAN Bridge with Bridge Interface created in Step1, you will see the conformable relationship in these two screenshots. Step 4: IGMP Snooping Enable Go Configuration Advanced IGMP. IGMP Snooping must be enabled in order to allow video stream forwarding correctly.
SHDSL VPN Firewall Bridge/Router Logout To exit the router’s web interface, choose Logout. settings before you logout. Please ensure that you have saved the configuration Be aware that the router is restricted to only one PC accessing the configuration web pages at a time. Once a PC has logged into the web interface, other PCs cannot get access until the current PC has logged out of the web interface.
SHDSL VPN Firewall Bridge/Router Chapter 5: Troubleshooting If the router is not functioning properly, first check this chapter for simple troubleshooting before contacting your service provider or Billion support. Problems starting up the router Problem Corrective Action None of the LEDs are Check the connection between the adapter and the router. If the error on when you turn on persists, you may have a hardware problem. In this case you should the router. contact technical support.
SHDSL VPN Firewall Bridge/Router APPENDIX A: Product Support and Contact Information Most problems can be solved by referring to the Troubleshooting section in the User’s Manual. If you cannot resolve the problem with the Troubleshooting chapter, please contact the dealer where you purchased this product. Contact Billion AUSTRALIA http://www.billion.com.au/ ©2006 Billion Electric Co., Ltd. PC Range P/L. All Rights Reserved. WORLDWIDE http://www.billion.
