User's Manual

Troubleshooting
If you have trouble connecting to or using remote Bluetooth devices with Blue Manager, try
these solutions.
• Your Bluetooth adapter must be plugged in and recognized by the Blue Manager
software. When your adapter is recognized, the Bluetooth icon in the system tray will be
blue or green. A gray icon indicates that Blue Manager cannot access any Bluetooth
adapter.
• Make sure the remote device is turned on, has Bluetooth enabled, and is configured to
allow incoming connections.
• Some devices must be paired before their services can be used.
• Make sure the remote device supports the service you are trying to use.
• For some profiles, you may need to disconnect other devices first.
• If a device you have used before does not appear in the main window, you may need to
select the Show All Known Devices filter.
• In rare occasions, you may need to unplug and plug in the Bluetooth adapter and/or close
and restart the Blue Manager applications to reset them.