Product Warranty

www.bilsteinUS.com
BILSTEIN of America - Limited 90-Day Warranty
WARRANTY DETAILS FOR 9300 / 9100 / 7100 / 6100 / 5165 / 5160 / 5150 / 5125 SERIES / MOTORSPORTS PRODUCT
LIMITED 90 DAY WARRANTY
Bilstein warrants to the original retail purchaser that, for a period of ninety (90) days from the date of purchase,
this product shall be free from defects in material and workmanship. Any implied warranty of merchantability, fi t-
ness or fi tness for particular purpose, except as may be prohibited by applicable law, is likewise limited in duration
to ninety (90) days from the date of original retail purchase. Some States do not allow limitations on how long an
implied warranty lasts so the above limitation may not apply to you.
This warranty is non-transferable and does not cover normal wear and tear or any other loss, liability or dam-
age resulting from improper alteration, disassembly, handling, installation, service, repair or use of this product.
Should this product fail as a result of a defect in materials or workmanship within the warranty period, contact
Bilstein’s Warranty Service Department by telephone at 1(800) 370-9522, or in writing at ThyssenKrupp Bilstein of
America 14102 Stowe Drive, Poway, California, 92064, for repair or replacement at Manufacturer’s option. Do not
return this motorsports product to the place of purchase. Proof of purchase is required to process warranty.
WARRANTY RESTRICTIONS
The limited warranties set forth above do not cover normal wear and tear and are non-transferable.
There are only a few specifi c exceptions to this warranty. They include:
• Original equipment shock absorbers - which are warrantied by the vehicle manufacturer
• Improper installation
• Racing, driving competition or off-road use
• Use on modifi ed or other than Bilstein-recommended vehicles
• Bent or broken rods showing abuse or abnormal wear
Surface fi nish, boot or mounting hardware such as, but not limited to, rubber bushings, as well as labor charges
are not covered by any of the foregoing limited warranties.
Bilstein’s liability for a defective shock absorber is limited to replacement of shock with a new or reconditioned Bil-
stein shock absorber. Repair or replacement as provided by this warranty is customer’s sole and exclusive remedy
in the event of a product failure. Manufacturer shall not be liable for any incidental, consequential or other damages
resulting from the disassembly, handling, installation, service, repair or use of this product. Some States do not allow
the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you.
This warranty gives you specifi c legal rights, and you may also have other rights which vary from State to State.
Note: Other exclusions may or may not apply in certain states or rare circumstances.
WARRANTY PROCESSING
1. Proof of purchase is required to process all warranties.
2. If possible check the suspect shock/strut for possible failure using the attached directions.
3. If the shock/strut assembly qualifi es as defective return it to your place of purchase accompanied by a
copy of the proof of purchase. Include all contact information including a description of the problem/failure.
For additional information about our warranty, please contact our Warranty Hotline by phone at 1(800) 370-9522
or email at [e-mail].