5958 Relate 3000 UG [1] 12/2/04 11:47 am Page 1 BT Relate 3000 ~ Issue 2 ~ Edition 01 ~ 11.02.
5958 Relate 3000 UG [1] 12/2/04 11:47 am Page 2 BT Relate 3000 ~ Issue 2 ~ Edition 01 ~ 11.02.04 ~ 5958 Welcome… to your BT Relate 3000 Telephone with Caller Display * Caller Display* lets you see who’s calling and keep track of the calls you’ve received. Quickdial memory buttons let you store numbers and dial them with a single press. A further 10 names and numbers can be stored in the directory. 1471 & 1571 dedicated buttons let you hear who called you last and dial your network’s answering service.
5958 Relate 3000 UG [1] 12/2/04 11:47 am Page 3 BT Relate 3000 ~ Issue 2 ~ Edition 01 ~ 11.02.04 ~ 5958 This User Guide provides you with all the information you need to get the most from your phone. Got everything? BT Relate 3000 telephone 4 x AA batteries Before you make your first call you will need to set up your phone. Follow the simple instructions in ‘Getting Started’, on the next few pages.
5958 Relate 3000 UG [1] 12/2/04 11:47 am Page 4 BT Relate 3000 ~ Issue 2 ~ Edition 01 ~ 11.02.04 ~ 5958 4 In this guide Getting started Location . . . . . . . . . . . . . . . . . . . . . . . 6 Install the batteries . . . . . . . . . . . . . . . 6 Connect the mains power adaptor . . . . . 6 Connect the telephone line . . . . . . . . . . 7 Setting the time . . . . . . . . . . . . . . . . . . 7 Setting the ringer volume . . . . . . . . . . . 8 Attach the base stand (optional). . . . . . .
958 Relate 3000 UG [1] 12/2/04 11:47 am Page 5 BT Relate 3000 ~ Issue 2 ~ Edition 01 ~ 11.02.04 ~ 5958 In this guide Help . . . . . . . . . . . . . . . . . . . . . . . . . . 27 General information Safety . . . . . . . . . . . . . . . . . . . . . . . . . 28 General . . . . . . . . . . . . . . . . . . . . . . . . 28 Cleaning . . . . . . . . . . . . . . . . . . . . . . . 28 Environmental . . . . . . . . . . . . . . . . . . . 28 Technical information . . . . . . . . . . . . . .
5958 Relate 3000 UG [1] 12/2/04 11:47 am Page 6 BT Relate 3000 ~ Issue 2 ~ Edition 01 ~ 11.02.04 ~ 5958 6 Getting started WARNING Do not place your BT Relate 3000 in the bathroom or other humid areas. Location Make sure your BT Relate 3000 is close enough to a telephone socket so that the cable will reach. Install the batteries Battery low warning When your batteries need replacing the battery low icon is displayed. 1.
5958 Relate 3000 UG [1] 12/2/04 11:47 am Page 7 BT Relate 3000 ~ Issue 2 ~ Edition 01 ~ 11.02.04 ~ 5958 Getting started 2. Plug the other end into the mains power wall socket. batteries The voice prompts will not work if the mains power is not connected and switched on. WARNING Please disconnect the telephone line cord before opening this cover UM-30R "AA" SIZE Connect the telephone line 1. Plug the telephone line cord into the telephone wall socket. Setting the time 1. Press .
5958 Relate 3000 UG [1] 12/2/04 11:48 am Page 8 BT Relate 3000 ~ Issue 2 ~ Edition 01 ~ 11.02.04 ~ 5958 8 Getting started Setting the ringer volume The ringer switch is located on the underside of your Relate 3000. There are 3 volume levels: OFF, LOW and HI. Your BT Relate 3000 is now ready to use.
5958 Relate 3000 UG [1] 12/2/04 11:48 am Page 9 BT Relate 3000 ~ Issue 2 ~ Edition 01 ~ 11.02.04 ~ 5958 Getting started Wall-mounted Use the base stand provided as a template to pencil on the wall where the drill holes should go. 1. Drill the holes for the screws using a 8mm drill bit. Then insert the wall plugs provided. 2. Insert the screws, leaving about 5mm sticking out. 3. Insert the clips on the base stand into the holes in the base of your phone marked WALL MOUNT.
5958 Relate 3000 UG [1] 12/2/04 11:48 am Page 10 BT Relate 3000 ~ Issue 2 ~ Edition 01 ~ 11.02.04 ~ 5958 10 Getting to know your phone Display Displays time,call and set up information. Headset button (and light) Used in conjunction with a headset, page 17. Redial button Press to redial any of the last 5 numbers dialled, page 13. Store button Use when setting the time, page 7, Use to store numbers in the Quickdial memories, page 15, and entries in the directory, page 18.
5958 Relate 3000 UG [1] 12/2/04 11:48 am Page 11 BT Relate 3000 ~ Issue 2 ~ Edition 01 ~ 11.02.04 ~ 5958 11 Handset park (only required when base is wall-mounted) If you leave the phone during a conversation, you can place the handset on here, page 8. Calls button Press to access the Calls List (the list of numbers that have called you), page 21. Directory button Use to access numbers stored in the directory, page 18.
5958 Relate 3000 UG [1] 12/2/04 11:48 am Page 12 BT Relate 3000 ~ Issue 2 ~ Edition 01 ~ 11.02.04 ~ 5958 12 Using the phone Making and ending calls Dialling numbers quickly Numbers can also be dialled using the Quickdial buttons (page 15), the directory (page 18), from the redial list (page 13) and from the calls list (page 20). 1. Lift the handset and dial. 2. Replace the handset to end the call. Preparatory dialling See the number displayed before you dial.
5958 Relate 3000 UG [1] 12/2/04 11:48 am Page 13 BT Relate 3000 ~ Issue 2 ~ Edition 01 ~ 11.02.04 ~ 5958 Using the phone 2. Dial the number and speak. 3. To end the call, press Adjust loudspeaker volume Use the button to increase or decrease the volume. The display shows the volume level. . Answer a call handsfree 1. When the phone rings, press and speak. Secrecy During a call, you can talk to someone nearby without your caller hearing you. 1. During the call press . The secrecy light comes on.
5958 Relate 3000 UG [1] 12/2/04 11:48 am Page 14 BT Relate 3000 ~ Issue 2 ~ Edition 01 ~ 11.02.04 ~ 5958 14 Using the phone Redial one of the last 5 numbers. 1. Press until the number you want is displayed. 2. Lift handset and press or press mode. The selected number is redialled. in handsfree Copy a redial number to the directory 1. Press . Display shows WHERE? Now press Display shows LOCATION 1-0. . 2. Select a keypad number between and under which you want to store the entry.
5958 Relate 3000 UG [1] 12/2/04 11:48 am Page 15 BT Relate 3000 ~ Issue 2 ~ Edition 01 ~ 11.02.04 ~ 5958 Using the phone 1571 If you subscribe to your network’s answering service, for example BT Call Minder, the button gives you easy, one-touch access. When you have a message waiting the button will flash. The button may also flash, e.g. if you are using Call Diversion. 1. Lift handset and press service.
5958 Relate 3000 UG [1] 12/2/04 11:48 am Page 16 BT Relate 3000 ~ Issue 2 ~ Edition 01 ~ 11.02.04 ~ 5958 16 Using the phone Store number only You do not have to enter a name. When prompted to enter a name, simply press to save the number only. 4. Use the keypad to enter the name and press Display shows STORED. . Dial 1. Lift the handset – or press – then press Quickdial number M1– M3 button you want. Delete 1. Press . Display shows WHERE?. 2.
5958 Relate 3000 UG [1] 12/2/04 1:54 pm Page 17 BT Relate 3000 ~ Issue 2 ~ Edition 01 ~ 11.02.04 ~ 5958 Using the phone Headset You can make and receive calls via a headset. Where can I buy a headset? Compatible telephone headsets are available from The headset should be plugged in to the socket marked HEADSET on the underside of the base. or call 0870 240 5522. Headset cable Making and ending a call 1. Press and dial. 2. Press again to end the call.
5958 Relate 3000 UG [1] 12/2/04 11:48 am Page 18 BT Relate 3000 ~ Issue 2 ~ Edition 01 ~ 11.02.04 ~ 5958 18 Directory You can store up to 10 names and numbers in the Directory. Names can be up to 12 characters long and numbers up to 21 digits. Store a name and number Inserting a Pause When storing a number in the directory you can insert a pause in the dialling sequence by pressing . This can be useful if your phone is connected to an internal switchboard.
5958 Relate 3000 UG [1] 12/2/04 11:48 am Page 19 BT Relate 3000 ~ Issue 2 ~ Edition 01 ~ 11.02.04 ~ 5958 Directory Dial from the directory 1. Press until the entry you want is displayed. Or press and enter the directory location where the number is stored e.g. . 2. Press . Delete entries 1. Press . Display shows WHERE? Now press Display shows LOCATION 1-0. . 2. Select the keypad number between and that you want to delete. Display shows STORE TO DELETE or TRY AGAIN. 3. Press to delete.
5958 Relate 3000 UG [1] 12/2/04 11:48 am Page 20 BT Relate 3000 ~ Issue 2 ~ Edition 01 ~ 11.02.04 ~ 5958 20 Caller Display and the calls list IMPORTANT To use Caller Display you must first subscribe to the relevant service from your network provider. A quarterly fee is payable. For more information on BT’s Calling Features, call BT on Freefone 0800 800 150. Caller information not available With some incoming calls, the telephone number of the caller is not available and cannot therefore be displayed.
5958 Relate 3000 UG [1] 12/2/04 11:48 am Page 21 BT Relate 3000 ~ Issue 2 ~ Edition 01 ~ 11.02.04 ~ 5958 Caller Display and the calls list View the Calls list New calls indicator 1. Press . Display shows details of the most recently received call. 2. Press again to see the next call or hold down scroll through the list. to New calls are entries in the calls list that have not yet been viewed. Or To scroll up through the list, press hold down to quick scroll.
5958 Relate 3000 UG [1] 12/2/04 11:48 am Page 22 BT Relate 3000 ~ Issue 2 ~ Edition 01 ~ 11.02.04 ~ 5958 22 Personalise your phone Setting your preferences Press and hold return to standby. at any time to The selected option will be shown flashing. 1. Press . Display shows WHERE?. Now press . The display shows SETUP MODE then HOLD STORE TO EXIT. 2.
5958 Relate 3000 UG [1] 12/2/04 11:48 am Page 23 BT Relate 3000 ~ Issue 2 ~ Edition 01 ~ 11.02.04 ~ 5958 Personalise your phone M1 Using the button located between the (M2) and (M3) buttons, you can adjust some of the settings on your BT Relate 3000 to suit your personal preferences. M2 M3 Ringer tone Choose from three ring tones – R1, R2, R3. LCD contrast Select between 5 contrast levels for the display screen.
5958 Relate 3000 UG [1] 12/2/04 11:48 am Page 24 BT Relate 3000 ~ Issue 2 ~ Edition 01 ~ 11.02.04 ~ 5958 24 Personalise your phone VIP ringer This lets you switch ON or OFF a different ring tone that sounds whenever you receive calls from one of the names/numbers stored in the directory or quickdial memories, see page 18. Voice prompts will not be heard if the mains power is not connected and switched on.
5958 Relate 3000 UG [1] 12/2/04 11:48 am Page 25 BT Relate 3000 ~ Issue 2 ~ Edition 01 ~ 11.02.04 ~ 5958 Personalise your phone Key lock You can lock your keypad so that only the following, basic functions can be used: , & Quickdial memory buttons To avoid accidental operation it is recommended that you do not enable this feature through SETUP if you do not wish to use it. The default setting is OFF (Disabled).
5958 Relate 3000 UG [1] 12/2/04 11:48 am Page 26 BT Relate 3000 ~ Issue 2 ~ Edition 01 ~ 11.02.04 ~ 5958 26 Personalise your phone 1571 You can turn off 1571 detection process which periodically checks to see if messages have been left. You can switch detection ON or OFF. The factory setting is ON. Factory settings The original settings on your BT Relate 3000 are: The button is located underneath the quickdial memory label. M1 Ringer Level . . . . . . . . . . . . . . . . . . . Hi Ringer Tone . . .
5958 Relate 3000 UG [1] 12/2/04 11:48 am Page 27 BT Relate 3000 ~ Issue 2 ~ Edition 01 ~ 11.02.04 ~ 5958 Help Many common problems are caused by the telephone cord or the mains power being incorrectly connected or the batteries being installed incorrectly or not being installed at all. If you do experience any problems, please check that your BT Relate 3000 has been correctly set up, see page 6. No display The batteries may be dead. Replace the batteries. See page 6.
5958 Relate 3000 UG [1] 12/2/04 11:48 am Page 28 BT Relate 3000 ~ Issue 2 ~ Edition 01 ~ 11.02.04 ~ 5958 28 General information Safety General Use only approved Alkaline batteries. Using the wrong type of batteries may damage your BT Relate 3000 and invalidate your warranty. Do not attempt to open the casing. Never dispose of batteries in a fire. There is a serious risk of explosion. Cleaning Simply clean the handset and base with a damp (not wet) cloth, or an anti-static wipe.
5958 Relate 3000 UG [1] 12/2/04 11:48 am Page 29 BT Relate 3000 ~ Issue 2 ~ Edition 01 ~ 11.02.04 ~ 5958 General information Do not expose your product to fire, explosive or other hazardous conditions. There is a slight chance that your phone could be damaged by an electrical storm. We recommend that you unplug the telephone line cord for the duration of the storm.
5958 Relate 3000 UG [1] 12/2/04 11:48 am Page 30 BT Relate 3000 ~ Issue 2 ~ Edition 01 ~ 11.02.04 ~ 5958 30 General information Switchboard compatibility This product is intended for use within the UK for connection to public telephone network and compatible switchboards, which support tone dialling and timed break recall. If in doubt please consult your network service provider.
5958 Relate 3000 UG [1] 12/2/04 11:48 am Page 31 BT Relate 3000 ~ Issue 2 ~ Edition 01 ~ 11.02.04 ~ 5958 General information Guarantee Your BT Relate 3000 telephone is guaranteed for a period of 12 months from the date of purchase.
5958 Relate 3000 UG [1] 12/2/04 11:48 am Page 32 BT Relate 3000 ~ Issue 2 ~ Edition 01 ~ 11.02.04 ~ 5958 32 General information Within the 12 month guarantee period: If you experience difficulty using the product, prior to returning it, please read the ‘Help’ section beginning on page 27. Outside of the 12 month guarantee period: If your product needs repair after the guarantee period has ended, the repair must meet the approval requirements for connection to the telephone network.
5958 Relate 3000 UG [1] 12/2/04 11:48 am Page 33 BT Relate 3000 ~ Issue 2 ~ Edition 01 ~ 11.02.04 ~ 5958 General information R&TTE This product is intended for use within the UK for connection to the public telephone network and compatible switchboards. This equipment complies with the essential requirements for the Radio Equipment and Telecommunications Terminal Equipment Directive 1999/5/EC.
5958 Relate 3000 UG [1] 12/2/04 11:48 am Page 34 BT Relate 3000 ~ Issue 2 ~ Edition 01 ~ 11.02.04 ~ 5958 Visit us at www.bt.com Offices worldwide The telecommunications services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of contract. Nothing in this publication forms any part of any contract. © British Telecommunications plc 2004.
