elmeg ICT Operating instructions English
These operating instructions can be a helpful guide to assist you in using your new ISDN telecommunications equipment (PABX system). No matter whether your elmeg PABX is for your work or for your personal use, ease of use and enjoyment while using the phone are guaranteed. Please take a little time to try out the functions that are packed into this ISDN PABX so that you can learn to take advantage of the full range of features provided.
Table of contents Table of contents Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Safety notes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Loss of power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Symbols used. . . . . .
Table of contents Block dialing (Austria). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Hotel functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Wake-up call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 MWI Activate/ deactivate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Door intercom device . . . .
Description Description The PABX is an ISDN telecommunications system (PABX) for interfacing with the Euro ISDN (DSSI) protocol. The PABX is provided with external ISDN connections, which are configured for interfacing to the ISDN connections of the network service provider. Depending on the type of PABX, ISDN connections can be set as required as internal or as external ISDN connections.
Safety notes · Do not use the unit in excessively humid rooms or hazardous locations. · Only open those sections of the device specified in the assembly / operating instructions. · Do not touch plug connectors with pointed, metal, or moist objects. · If you do not permanently mount the device or any accessories, be sure to place it/them on a non-slip surface. · When required, clean the unit with a slightly moistened cloth. · Only use approved accessories.
Loss of power Symbols · Dispose of the exhausted battery pack according to local rules and regulations. Recycle! Do not expose battery cells to open fire. Radio devices (e.g. DECT, Bluetooth) · It is possible in some cases that medical devices are affected by powered-up radio devices. Please comply with local rules and regulations concerning DECT devices. · Do not operate radio devices in vehicles or hazardous locations.
Operation Making phone calls Operation Not all of the features described here may be implemented in the standard ISDN connection supplied by your network service provider. Contact your service provider to determine which features come standard with your ISDN access and which ones you must apply for separately. If your phone is set for »Automatic line access« you must first press the * key when you lift the handset b before beginning any internal call procedures.
Specific trunk bundle selection Operation Specific trunk bundle selection b *8t Lift up handset Select trunk group ISDN, POTS (0...8) or *8#t t g a Select trunk group ISDN, POTS, SIP-Prov. (00...08), (10...19) Dial external number Conversation Making internal calls All phone calls, fax transmissions or data transmissions that take place between internal analog and ISDN terminal devices are internal connections for which no charges are billed.
Operation Defining your own number for the next call Automatic completion of call to busy subscriber or on no answer This function can only be used by telephones that permit suffix dialing. Automatic call completions from an inquiry call are not possible. Attention: External Completions of call to busy subscriber are deleted after a period defined by the exchange. Programming »Completion of call« for analog telephones g *40 Internal or external subscriber is busy or does not answer q a Ack.
Switching call authorization for the next call Operation Temporarily suppressing transmission of your own number Attention: This feature must be applied for at your network service provider. Transmission of the caller’s own number is suppressed using the following procedure with analog terminal devices. Please refer to the operating instructions for ISDN terminal devices on how to initiate this feature.
Operation Switching a voice announcement for all numbers (day / night) b t g a Lift up handset Internal number for the voice announcement extension Voice announcement Terminate voice announcement Switching a voice announcement for all numbers (day / night) Attention: Day / Night switchable Announcements b *92* Lift up handset Day oder #92* q a Night Ack.
Malicious call identification (Tracing) Operation Room monitoring from external telephones You are located at an external telephone. Lift up the handset of the phone from which you wish to conduct room monitoring and dial the external number to which the service number for the PABX is assigned. If remote access has been enabled and is possible at this time you will hear the special dial tone of your PABX. Set your phone to frequency (DTMF) dialing, or use a DTMF manual transmitter.
Operation (keypad-function »Net fixed«) (keypad-function »Net fixed«) b 0 * oder # t a Lift up handset Dial line access digit Initiate keypad function Enter codes Replace handset Sending a fax from a multi-function terminal b *773 t Lift up handset Enter code number for fax group 3 Dial the external number l Direct dial-in Making telephone calls with activated direct dial-in b t Lift up handset Begin dialing within the configured time Entering and activating a direct call number b
Call waiting t Operation If you wish to speak to an external party, dial 0 first. If you hear a busy signal after dialing 0, either your telephone does not have proper authorization for an external call, or the line is busy. t Dial the number of the party you wish to reach. You will hear the ringing signal in your handset. The party will be called. The party being called lifts up the handset of his/her phone. g Conduct your call. To end the inquiriy call press the Disconnect key on your ISDN phone.
Operation b Transferring calls with and without advance notice Lift up the handset of your phone. You will be connected with the waiting party. Refusing a waiting call g You are conducting a call. A second party calls you. You hear the call waiting signal. R0 Dial this code to refuse the waiting call. The caller can be switched to the waiting queue, or the call is established and the caller will hear the busy signal.
(Explicit call transfer) a Operation Replace the handset. The other internal party can then continue with the call. (Explicit call transfer) Connecting Please note that ISDN terminal devices can only utilize the feature »Connect« via a special key or menu function. The following procedure applies only to analog telephones. g You are conducting a call with party 1. A further call is signaled, for example by call waiting. R2 Dial this code.
Operation Three-party conference Three-party conference g R You are conducting a call with one party and wish to include a further party in the call. Press the R key. You will hear the internal dial tone. If you wish to speak to an external party, dial 0 first. t Dial the number of the party you wish to reach. You will hear the ringing signal in your handset. The party will be called. The party being called lifts up the handset of his/her phone.
Call modes (Day- / Night) Operation Activating call signaling for analog terminal devices b #570 Lift up handset q a Ack. signal Replace handset Call modes (Day- / Night) Activating team call assignment for one team b */# Lift up handset Day / Night call mode 93 t q a Enter team number (00...39) Ack. signal Replace handset Switching team call assignment for all teams b */# Lift up handset Day / Night call mode 93* q a Ack.
Operation Activating the switching function for an internal subscriber b */# Lift up handset Enable/Inhibit subscribers 943 t q a Team number (00 ... 39) Ack. signal Replace handset Enabling / inhibiting a subscriber for all teams (log-in, log-off) Proceed as follows in order to enable or inhibit your phone for all teams. b */# 943* Lift up handset Enable/Inhibit subscribers q a Ack.
Block dialing (Austria) Operation Mobile Integration internal (log-in, log-off) b */# Lift up handset Enable/Inhibit 944 q Ack. signal Mobile Integration External (log-in, log-off) Lift up the handset of your phone and dial the external number to which the service number of the PABX system has been assigned. Set your phone to DTMF dialing: t q */# PIN 2 Pos.Quittung Enable/Inhibit 944 q Ack.
Hotel functions MWI Activate/ deactivate Hotel functions This PABX system comes equipped with extensive hotel functions. This function is used from the reception desk phone via the PABX system menu. Registering the hotel room status Dialing a numeric code from the room telephone makes it possible to register the current status of the room. This data collection can be analyzed and displayed only in connection with hotel application software.
Door intercom device Switching contacts Confirm alarm call An alarm call can be confirmed locally at a telephone assigned to the alarm input. To confirm an external alarm call, you will need a dtmf-capable phone. l b The alarm call is indicated Lift up handset *537 q a Ack. signal Replace handset Switching contacts Attention: In the event of a loss of power and after a reset the switching contacts are idle.
Dial authorization with PIN (Telephone interlock) Modified code numbers Call Through This action may only be performed from an external phone. b t Lift up handset Select “Numbers in my phone system for call-through” q t t g 1) Enter PIN Dialing external destination numbers 1) The configuration of the PABX system is decisive for this input (with or without PIN, with number recognition, or both).
Communication / Call charges Dial authorization with PIN (Telephone interlock) Communication / Call charges The PABX generates a call data record for every external call. The call data records contain detailed information about the call. For ex.: Date and time, duration of the call, number of the called party, number of the calling party, type of connection, communication costs and possible project numbers. Incoming calls can be logged in two different ways.
Intercom System telephones Telephone directory for the PABX, Follow me, direct dial-in, Day / Night (call modes) schalten, cost registration, hotel functions Attention: You can select the language of your display, provided the desired language has been configured using the telephone directory programmeme. Refer to the operating instructions of the system telephone being used to find out how to reach the PABX system menu.
Service Configuration of system features using a telephone Service Configuration of system features using a telephone Various settings are protected by PIN1 in the PABX. In the default state, this PIN 1 is set to 0000. Write down your PIN 1 and keep it in a safe place, because if you forget or lose your PIN 1 you will no longer have access for configuring the PABX over a telephone. If you do forget your PIN 1, call the service center of your dealer. »Remote access / remote control« is protected by PIN 2.
RAS dial-in for gateway diagnostics Service Ending an active, incoming service link You can terminate a connection set up by the service center using the following procedure. b #792 Lift up handset q a Ack. signal Replace handset Enabling for remote service access You can release your PABX system for remote access by an external subscriber. Release for remote access of the PABX is effected for 30 minutes. b *782 Lift up handset q a Ack.
Service RAS dial-in for gateway diagnostics
Index Index A Communication data . . . . . . . . . . . . . . . 22 Accepting Completion of call (automatic) of calls . . . . . . . . . . . . . . . . . . . . . . 5 canceling . . . . . . . . . . . . . . . . . . . . 6 Accepting a waiting call . . . . . . . . . . . . . 11 activating . . . . . . . . . . . . . . . . . . . . 6 Activating the LCR procedure . . . . . . . . . . 17 at no answer . . . . . . . . . . . . . . . . . . . 6 Alarm call . . . . . . . . . . . . . . . . . . . . . 19 delete . . . . . .
Index L Reserving an external ISDN port . . . . . . . . . 7 Language . . . . . . . . . . . . . . . . . . . . . 23 Reset system telephones . . . . . . . . . . . . . 18 Loss of power . . . . . . . . . . . . . . . . . . . . 3 Room inquiry with waiting caller . . . . . . . . 11 Room monitoring . . . . . . . . . . . . . . . . . 8 M Room telephone . . . . . . . . . . . . . . . . . . 18 Making calls outside . . . . . . . . . . . . . . . . . . . . . . 4 Making Calls S Service. . . . . . . . . . . . . . . .
Index Transferring the existing call using analog telephones . . . . . . . . . . . . . . . . . . . . . 12 Trunk group seizure . . . . . . . . . . . . . . . . 5 U Using system telephones . . . . . . . . . . . . . 23 V Voice announcement. . . . . . . . . . . . . . . . 7 W Waiting call accepting . . . . . . . . . . . . . . . . . . . . 11 Wake-up call. . . . . . . . . . . . . . . . . . . .
Index
Configuration using a telephone (administrators) Configuration using a telephone (administrators) The following procedure must be performed one time at the beginning of configuration. b ** Lift up handset q ==== q Ack. signal Enter PIN 1 Ack. signal Change PIN 1 or PIN 2 911 912 t t q Change PIN 2 (6-place) Enter new PIN Input new PIN (confirm) Ack.
Configuration using a telephone (administrators) Setting up call accounts 830 t t Code number Int. extension number amount (max. 6-place, with a factor of 100) # q Ack. signal Deleting call accounts 830 t Code number Int. extension number # q Ack. signal Activating / deactivating an extension’s call account 890 t */# q Code number Int. extension number Activate / Deactivate Ack.
Configuration using a telephone (administrators)
bintec elmeg GmbH Südwestpark 94 D-90449 Nürnberg For information on support and service offerings please visit our Website at www.bintec-elmeg.