User Manual

This warranty gives you specific legal rights. You may have other rights which vary from state to
state.
To obtain warranty repair service under this warranty, you must take the product or deliver it
prepaid to a our service facility together with a letter stating the problem, or contact a distributor
or products service contractor, or write directly to 204 Berg Street, Algonquin, IL 60102.
This written warranty is the only warranty made by Bio Bidet. Repair or replacement as provided
under this warranty shall be the exclusive remedy available to the purchaser. We shall not be
responsible for loss of the product or for other incidental, special or consequential damages or
expenses incurred by the purchaser, or for labor or other costs due to installation or removal, or
costs of repairs by others, or for any other expense not specifically stated above. Except to the
extent prohibited by applicable law, any implied warranties, including that of merchantability or
fitness for use, are expressly limited to the duration of this warranty. Some states do not allow
limitations on how long an implied warranty lasts, or the exclusion or limitation of incidental or
consequential damages, so the above limitation and exclusion may not apply to you.
Warning! We shall not be responsible or liable for any failure of, or damage to, this plumbing
product or product component caused by either chloramines in the treatment of public water
supply or in-tank bowl cleaners containing chlorine (calcium hypochlorite).
Note: The use of high concentration of chlorine or chlorine related products can seriously
damage the fittings. This damage can cause leakage and serious property damage.
Return Policy
Bidet seat which have been installed or used are non-refundable due to governmental regulations
pertaining to personal hygiene products. Bio Bidet cannot accept product returns if the
installation hardware kit has been opened or if other signs of use are detected.
How to obtain service:
To obtain repair service under this warranty, you must contact us to obtain an RMA (Return
Merchandise Authorization) number. Proof of purchase in the form of a copy of your original
receipt must accompany the returned unit for the warranty to be valid. Take or ship the unit pre-
paid to the closest authorized service center along with your RMA number and proof of
purchase.
To obtain your RMA number and locate the service center location nearest you, call
847.458.2334.
To receive an RMA number or to speak with a customer service representative, please call
847.458.2334 or E-mail us at [e-mail]