Use Instructions

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8. TROUBLESHOOTING
CAUTION
- Never attempt to access the internal hardware of the device.
- When a functional testing is not successful and if the given recommendations do not solve
the issue, you are prompted to contact a BIOCORP PRODUCTION authorized dealer.
8.1 TROUBLESHOOTING EMBODY: VISUAL AND AUDITIVE BASE SIGNALS
When a visual or audible signal occurs on your EMBODY, check the cause and follow the
indications listed below to solve the issue:
SIGNAL
CAUSE
TROUBLESHOOTING STEPS
Red LED
EMBODY error
Remove EMBODY from pen.
Re-calibrate EMBODY if the light
indicator is flashing orange (see
section 5.2.2.)
If the issue persists and the light is still
red: reset the system (see section 8.2.)
Then, try to pair EMBODY to your
smartphone (see section 5.4.)
If the problem is not solved, please
contact a BIOCORP PRODUCTION
authorized dealer.
Orange LED (rapid flashing)
Calibration in
progress:
Slowly tilt the EMBODY side to side to
calibrate (see section 5.2.2.)
A green light will appear for 2 seconds
upon successful calibration (with a beep,
then the green light will turn off).
Alternating orange and green
flashing (rapid flashing)
EMBODY device is
correctly positioned
onto the pen but must
be paired.
Pair EMBODY to your smartphone (see
section 5.4.)
Orange LED (slow flashing)
(every 15 seconds)
Battery is low.
Plug in and charge the EMBODY base
(see section 5.2.1.)
Orange LED
EMBODY position
error on pen,
OR
The button is not
turned back to the
dose “0”
Make sure that:
- the EMBODY window and the pen
dose window are properly aligned,
and
- the EMBODY button is correctly
pushed onto the pen
(please see the “cautions”
recommendations below this table)
OR
- the button is turned back to the dose
“0”.
Table 14 - Troubleshooting - Visual and auditive base signals
CAUTION