User's Guide

20
Where Is This Information Processed?
We process information collected via the Online Services/OrthoPulse®
App in and subject to the laws of the EUROPEAN UNION, which may
not provide the same level protection for your information as your
home country. In addition, we may transfer your information outside
the European Union to our affiliates, business partners, and service
providers located in other countries. By using the Online Services/
OrthoPulse® System, you consent to such transfer to, and processing
in, the European Union, Canada, USA, Switzerland, and Hong Kong.
Information Security
We have administrative, technical, and physical safeguards designed
to safeguard the information collected by the OrthoPulse® System.
However, no information system can be 100% secure, so we cannot
guarantee the absolute security of your information. Moreover, we
are not responsible for the security of information you transmit to and
from the OrthoPulse® System over networks that we do not control,
including the Internet and wireless networks
Your Choices
The OrthoPulse® App allows you access to information about your
Account for the limited purpose of viewing and, in certain cases, updat-
ing that information.
Children’s Information
If you are a parent or legal guardian of a child that uses the OrthoPulse®
App, you may be able to review or delete certain information that we have
collected in association with your child’s use of the OrthoPulse® App. If
you would like to do so, please contact us at support@orthopulse.com.
Your California Privacy Rights
If you reside in California and have provided to us information that
identifies you, you may be entitled to request information once per
calendar year about our disclosures of certain categories of certain
information to third parties for their direct marketing purposes. Such
requests must be submitted to us in writing at the following email
address: support@orthopulse.com.
Changes To This Privacy Policy
If we update this Privacy Policy, we will notify you by posting a new Privacy
Policy on this page. If we make any revisions that materially change the
ways in which we use or share the information previously collected from
you through the OrthoPulse® System, we may give you the opportunity
to consent to such changes before applying them to that information.
Your Rights
You have the fundamental rights to access to information, rectifica-
tion, erasure, restriction, data portability and to object. If you believe
that the processing of your data contravenes data- protection law or
your legal claim to protection of your data has been violated in some
other way, you can complain to the supervisory authorities.
For Customers in the European Union Reporting of incidents:
All serious incidents related to this product must be reported to the
manufacturer and the Federal Office for Safety in Health Care (BASG)
at +43 (0)664 831 28 43. A serious incident is defined as an incident
which directly or indirectly caused, could have caused or could cause
the death or serious permanent deterioration of the health of a patient,
user or other person or a serious risk to public health.