User's Manual

11
Troubleshooting
The tables at the end of this section describe the visual indicators that may appear on the
clinician
programmer and patient programmer, and possible solutions for troubleshooting. In addition,
this section describes solutions for the following scenarios that may arise during a programming
session:
•
•
•
•
The patient forgets to bring the patient programmer.
The patient forgets to bring or has lost the EPT.
The patient brings a new patient programmer and EPT.
The patient forgets the StimRouter electrode.
Patient Forgets Patient Programmer
If a patient forgets to bring his or her patient programmer to a follow-up session, an alternate
“clinic” patient programmer can be used. The clinic patient programmer must be reset and then
registered to the patient’s EPT to proceed. Once the clinic patient programmer and patient’s EPT
are registered, patient data stored on the EPT can be retrieved by the clinician programmer and
new data can be stored on the EPT.
The patient will need to re-register his or her EPT and patient programmer later. The new data
stored on the EPT will overwrite the data stored on the patient programmer.
Note: The information stored on an EPT will always overwrite the information stored on a patient
programmer.
Chapter 11 - Troubleshooting
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